Capita
Happiness score is 45 out of 100
3.2 out of 5 stars.
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Capita Careers and Employment

Work happiness
Scores based on about 90 responses to Indeed's survey on work happiness
45
Work Happiness Score
Low
Do people feel happy at work most of the time?
57
Achievement
Below average
Do people feel they are achieving most of their goals at work?
53
Support
Below average
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Jon Lewis
  • Founded
    1989
  • Company size
    more than 10,000
  • Revenue
    £1bn to £5bn
  • Industry
    Management & Consulting
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Jobs

We were not able to detect your location. You can browse through the 404 job Capita has to offer

Full-time
Client Services Manager Level 2

Home Based

5 hours ago

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Full-time
Collections Agent

Preston

£19,000 a year

5 hours ago

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Temporary, Full-time
Call Handler - **IMMEDIATE START** 26/04/2021

Sheffield

£18,525 a year
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Urgently needed

4 hours ago

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Full-time
Windows Systems Engineer

Bedford

11 hours ago

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Full-time
Visiting Officer

Canterbury

£21,840 a year

17 hours ago

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Full-time
24/7 Service Desk Analyst

Glasgow

17 hours ago

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Full-time
Visiting Officer

London

£21,840 a year

17 hours ago

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Full-time
Visiting Officer

Hemel Hempstead

£21,840 a year

17 hours ago

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Full-time
Visiting Officer

Bournemouth

£21,840 a year

17 hours ago

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Full-time
Implementation & Deployment Manager

Sheffield

£40,000 a year

17 hours ago

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Full-time
DFRP Training Instructor/ Assessor

Moreton-In-Marsh

17 hours ago

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Full-time
Web Integration Specialist

Sheffield

17 hours ago

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Full-time
Environmental Consultant/Planner

Basingstoke

17 hours ago

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Full-time
Customer Service Advisor

London

23 hours ago

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Full-time
Data Technician

Home Based

23 hours ago

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Full-time
Visiting Officer

Preston

£21,840 a year

23 hours ago

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Full-time
Visiting Officer

Middlesbrough

£21,840 a year

23 hours ago

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Full-time
Security Administrator

Ringwood

23 hours ago

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Full-time
Visiting Officer

Birmingham

£21,840 a year

23 hours ago

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Full-time
Visiting Officer

Guildford

£21,840 a year

23 hours ago

View job
There are 404 jobs at Capita
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Management

60 jobs

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Salaries

Salary estimated from 9.1K employees, users, and past and present job advertisements on Indeed.

Popular roles

Customer Service Representative
£13,414 per year
Software Architect
£73,284 per year
Director
£92,709 per year
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Rating overview

Rating is calculated based on 3.4K reviews and is evolving.

3.1920172.9620182.6520192.6820202.102021

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Work-life balance

Reviews

Sales Advisor in Glasgow
on 30 March 2021
Great workplace, okay management but awful communication
The people made the job working on the three campaign was the best 2 years of working i had but as o say it was the people who made it fun the managers were hit and miss but to cut the campaign 2 years early and make everyone redundant at short notice was a scummy move
CIO in London, Greater London
on 16 April 2021
Former CIO
As a former CIO at Capita, me and my direct reports had a toxic environment. Top level are just looking to cut corners and cost with no relation to what was promised to the client.Whomever i worked in Capita didn't stay, they all had a very bad experience.Pity since the company has a lot of potential.
Customer Service Advisor in Leeds
on 12 April 2021
Awful
Never worked for a worse company in my life. Weeks of training not applicable to the job and will penalise and BULLY you if you make a mistake. Please avoid this company
Admin in Chichester, West Sussex
on 8 April 2021
Terrible employer
Worst company ever worked for. They don't care about staff welfare, stress and workload high. Forget you are in a team if contracted to organisation and no mental health well being. Don't apply for a job with this company unless you want to be over worked under paid and unappreciated.
Customer Service Advisor in Leeds, West Yorkshire
on 8 April 2021
Please avoid
They tried to go back on their own contract. Management are Manipulating and only want to sort issues out through PERSONAL TEXT & PHONE CALLS. NOT A PROFESSIONAL COMPANY. Took weeks to sort this out and i’m in the process of making a formal complaint.
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Questions and answers

People have asked 136 questions about working at Capita. See the answers, explore popular topics and discover unique insights from Capita employees.

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Interview insights

Insights from 971 Indeed users who have interviewed with Capita within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

All of the usual ones, nothing unusual.

Shared on 6 January 2019

Can you tell me a time when you were unable to help a customer ? Can you tell me a time when you had make yourself understood to a customer.

Shared on 28 August 2018

4 different inverviews with 4 different situations

Shared on 27 July 2018
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