Happiness score is 42 out of 100
3.1 out of 5 stars.
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What would you suggest Capita management do to prevent others from leaving?

38 answers

  • Equal, fair and comparative pay for all job roles. Mandatory T&C's reviewed yearly to align long serving employees pay to market value for role. Genuine support and drive career progression for those who wish. Consistent, fair internal promotion exercised throughout.

  • Pay people fairly, treat them like humans not expendable assets.

  • Better Communication between management and staff. Better training and career development.

  • Start by getting competent people

  • Change the culture . Appreciate and recognise good work and give employees autonomy and stop micro-management.

  • Stop treating people like robots and statistics, unrealistic targets make you feel like a failure every day. Business managers have no idea about pip reports or the required detail!

  • Get people to grow up

  • Put together a comprehensive training programme for everyone in their respective roles. Sort out the people roles and implement quickly. Give the management teams some leadership training and root out the bullys who drag the company down

  • Stop being selfish bullies

  • Improve the work environment

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