Happiness score is 42 out of 100
3.1 out of 5 stars.
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Interviews at Capita

Here’s what others thought about the interview process at Capita.

Interview experience

Based on 1,744 interviews

Interview difficulty

Based on 1,717 interviews

Interview process length

Based on 1,521 interviews
About a day or two

Interview process at Capita

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 5.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About a day or two
About a week
About two weeks
More than one month
About a month
Most reported steps
Phone call/screening
On-site interview
Background check
Problem solving exercises
Group interview
Least reported steps
They have no interview
Take-home/sample work
Drug test

What candidates say about the interview process at Capita

  • Telephone and later on one to one
    Shared on 11 July 2019 - Accounts Payable Administrator - Chichester
  • Wasn’t really much of an interview
    Shared on 29 June 2019 - Project Coordinator - Reigate
  • Straight forward
    Shared on 26 March 2019 - PENSION TECHNICIAN REVIEWER - Leeds, West Yorkshire
Read more about the interview process at Capita

Interview questions at Capita

Commonly asked questions, as reported by candidates

  • All of the usual ones, nothing unusual.
    Shared on 6 January 2019 - Programme Director - Infrastructure - London, Greater London
  • Can you tell me a time when you were unable to help a customer ? Can you tell me a time when you had make yourself understood to a customer.
    Shared on 28 August 2018 - Customer Service Advisor - Dearne Valley
  • 4 different inverviews with 4 different situations
    Shared on 27 July 2018 - Customer Relations Advisor - Glasgow

What was your interview with Capita like?

Your insights will help other jobseekers.

Interview tips at Capita

Dress code for the interview
  • Formal (business suit)39%
  • Business casual (e.g. dress slacks)36%
  • They didn’t have a dress code15%
  • Casual (t-shirt and jeans)10%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Capita

  • Run as far away as you possibly can, There is only a handful of people who can actually say they've enjoyed their stay at capita and they are all on 6 figures plus...
    Shared on 30 June 2021 - Service Desk Analyst - Newtownabbey
  • Read employee reviews first because it slightly indicates how they treat their employees and culture.
    Shared on 17 June 2021 - Field Monitoring Officer - FMO - South London, Greater London
  • none really they've got that covered
    Shared on 3 March 2021 - Customer Manager - homeworker

The first interview at Capita

How candidates got an interview
  • Through Indeed46%
  • Recruiter contacted me14%
  • Other online job site12%
  • Other12%
  • Employee referral8%

How candidates received their first interview at Capita

  • Phone call
    Shared on 8 August 2021 - CEA - Rotherham, South Yorkshire
  • Through an job board
    Shared on 8 April 2021 - Admin - Chichester, West Sussex
  • Got contacted by Capita
    Shared on 8 December 2020 - Operations Manager - Warrington, Cheshire
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