Capita
Capita Employee Review
Capita - toxic culture, mediocre people. Believe the negative press
Consultant Director (Former Employee) - London, Greater London - 30 June 2022
Capita is a lumbering BPO, trying desperately to shrug off the negative press (be that the City's view, their constant blunders for customers or employee stories). And they never will. The organisation is shocking.
Ratings by category
2.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Same role
Challenging
Director (Former Employee) - Manchester, Greater Manchester - 23 September 2019
Not an easy place to work in but if you're self starter, you will have the opportunity to shape your work and your strategies and be taken seriously when you offer solutions.
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Same roleSame location
Good place to work with good people
Director of Consultancy (Former Employee) - London, Greater London - 28 August 2019
Capita is a good place to work but can, on occasion, appear overly bureaucratic.
There is a strong network of colleagues but in such a large organisation it is sometimes difficult to locate the right people.
The company has grown by acquisition and therefore it does not feel like one company but a conglomerate of separate companies.
There is significant pressure on bottom line figures
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Same location
Overall good
Consultant (Former Employee) - London, Greater London - 9 August 2022
You manage your workday yourself. Combination of Client's work and sales. People were nice and helpful. The Management were good and trusted us to do the job ourselves without unnecessary micro management.
Pros
no micro-managing
Cons
pay on a lower side.
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Ratings by category
3.1 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
2.9 out of 5 stars for Culture
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- If you were to leave Capita, what would be the reason?46 people answered
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