Capita PLC
3.2 out of 5 stars.
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Capita PLC Careers and Employment

About the company

  • CEO
    Jon Lewis
  • Founded
    1989
  • Company size
    more than 10,000
  • Revenue
    £1bn to £5bn
  • Industry
    Management & Consulting
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Jobs

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Full-time
Service Desk Analyst

Newtownabbey

2 hours ago

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Full-time
GLP Quality Assurance Manager

York

2 hours ago

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Full-time
Technical Architect

London

2 hours ago

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Full-time
Solution Architect

London

2 hours ago

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Full-time
Senior Procurement Manager

London

2 hours ago

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Permanent, Full-time
UX/UI Designer

Sheffield

£30,000 a year
Easily apply to this job

4 hours ago

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Full-time
Principal Quantity Surveyor/Cost Manger

Belfast

2 hours ago

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Full-time
Major Incident Manager

Nottingham

8 hours ago

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Full-time
Customer Service Advisor

Swindon

8 hours ago

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Full-time
Customer Service Advisor

Cheltenham

8 hours ago

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Full-time
Learning Specialist

Home Based

8 hours ago

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Full-time
Project Co-Ordinator

Ringwood

8 hours ago

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Full-time
Technical Administrator

London

8 hours ago

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Full-time
Contact centre consultant

Swindon

8 hours ago

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Full-time
Design Manager

London

8 hours ago

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Temporary, Full-time
Recruitment Administrator

Preston

£19,000 a year
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12 hours ago

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Full-time
Scheme Accounting Assistant

Sheffield

14 hours ago

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Full-time
Apprentice Quantity Surveyor

Newcastle upon Tyne

14 hours ago

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Temporary, Full-time
Recruitment Administrator

Leeds

£19,000 a year
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12 hours ago

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Full-time
Admin Assistant

London

1 day ago

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There are 370 jobs at Capita PLC
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Management

47 jobs

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Salaries

Salary estimated from 3.6K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Digital Analyst
£43,389 per year
Software Architect
£99,015 per year
Law Enforcement Officer
£21,280 per year

Information Design & Documentation

Digital Analyst
£43,389 per year
Senior Business Intelligence Analyst
£34,648 per year
Business Analyst
£40,895 per year

Management

Team Leader
£25,609 per year
Operations Manager
£44,170 per year
Manager
£22,866 per year

Security & Public Safety

Law Enforcement Officer
£21,280 per year
Monitor
£19,867 per year
Security Officer
£25,073 per year
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Rating overview

Rating is calculated based on 3.4K reviews and is evolving.

3.1920172.9620182.6520192.6820202.292021

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Work-life balance

Reviews

Collections Representative in Runcorn, UK
on 14 February 2021
Perfect if you’re looking for an easy job
Not too bad for the pay, could be better in terms of salary. Sociable hours 8am-8pm. Managers are supportive and there’s always someone there to help with any queries. Canteen is a joke, expensive food which is terrible quality.
Customer Manager in homeworker
on 3 March 2021
you need to learn a lot in a short space of time
eventually grew to love the job, at the start in was info overload but you had lots of support to help you, the contract we were working on seemed to have lots of updates on a daily basis so at times you felt you were just comfortable with something when they upgraded it, so it was fast paced in that respect, I was on a short tem contract that was extended and to be honest I had hoped it would be extended again unfortunately their client no longer needed our support, which was a pity as I really enjoyed the role and the teams were so helpful so you never felt out of your depth
Mailroom Administrator in Darlington
on 23 February 2021
Terrible company to work for
Got the job through an agency (Blue Arrow) - so perhaps they treat permanent staff differently (though not according to the ones I spoke to) -but the management treated the workers with absolutely no respect and were completely incompetent themselves. They had people who had been working there for a week or less showing new starters what to do, and then complained when work wasn't done to their standard (which changed day to day without being communicated to staff). Cheques and customer documents were regularly lost. The place was a shambles. The 'work culture' there was also all about hitting targets. There were several large TV screens, for everyone to see, which showed the amount of tasks each person had completed as a percentage of their target - not exactly an enjoyable work environment. Avoid if possible.
Customer Service Advisor in Cathcart, Glasgow
on 20 February 2021
Worst job ever !!!
In training, we were told that Capita were paid for each call taken. It didn't matter if the customer's issue was resolved or not. It was a culture of get the customer on, if you couldn't resolve their issue, advise the customer that they would receive a call back - which rarely happened and get the customer off. Worst job ever !!!
Disability Assessor in Home Based
on 17 February 2021
If you have a good nursing job DO NOT give it up for this role
The training is comprehensive but it is no preparation for the reality of the job. You are rapidly increased to assessing 4 claimants a day. The report writing is exceptionally hard as there are no proformas and after 12 weeks it was still taking 4 hours to write up each report. I was working on my day off and all weekend to keep up with the report writing. Each case has to be prepared in advance and this takes a minimum of one hour. Some claimants can have up to 50 pieces of evidence to read prior to the actual assessment, which has to be done the night before. Your clinical experience counts for nothing. The report will be returned to you if you do not put the description the DWP wants. There are no redeeming features for this job. If you are a diligent and highly qualified nurse DO NOT APPLY FOR THIS JOB.
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Questions and answers

People have asked 133 questions about working at Capita PLC. See the answers, explore popular topics and discover unique insights from Capita PLC employees.

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Interview insights

Insights from 917 Indeed users who have interviewed with Capita PLC within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

All of the usual ones, nothing unusual.

Shared on 6 January 2019

Can you tell me a time when you were unable to help a customer ? Can you tell me a time when you had make yourself understood to a customer.

Shared on 28 August 2018

4 different inverviews with 4 different situations

Shared on 27 July 2018
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