Care at Home Group
Happiness score is 46 out of 100
3.0 out of 5 stars.
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Care at Home Group Careers and Employment

Work happiness

Scores based on about 16 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel that they are paid fairly for their work?
Do people feel they often learn something at work?

About the company

  • Industry
    Nursing & Residential Care Facilities
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Personal Care & Home Health

72 jobs


Salary estimated from 3.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 29 reviews and is evolving.



Care Worker in Warrington
on 12 January 2022
Management Were great , Pay was bad
Management are great and the people within who are there to help are amazing but the job can be overwhelming especially when there are things missing and medication in wrong days or if a client doesn’t take certain medication that is put in , but the main problem being the money , I loved this job and the people but I was paid around 400-800 a month for most days of working which I found really upsetting as the pay is £10.50 an hour but you are only paid while your in the clients house so if u are working for 8 hours but u have your breaks and sometimes depending on it being much or tea there are like 1-3 hour time periods where you don’t go to see anyone plus drinking time u light only spend 3-4 hours at a maximum in the house so for a full day u might get £40 if your lucky as some calls might only be 15 mins which gives no time to speak to the client and be there friend and offer companionship and once you are done and come out you have only been paid maybe £2.50 for changing pad , changing bed washing Client making tea changing clients clothes and trying to offer companionship I would recommend if you really love care and don’t care what your paid but for me the pay just wasn’t enough to live off
Recruitment and Compliance Officer in St Helens
on 29 September 2021
The problem with this company is the management, they are clueless as how to run a business and they are all bullies, with only there own interests at heart, which is amazing considering they are trying to run a care company. In the short 3 months that I was working for this company, approximately 8 office staff members left (and countless carers) due to how they were being treated by management. I decided to leave Care at Home as I was feeling guilty about bringing people on board, only for them to leave a week into the job because they were unhappy with how management were treating them. We were constantly understaffed and having to replace people we had taken on only a week beforehand because staff turnover was ridiculous and management did not care enough to find out why this was, management will use everybody and anybody else as a scapegoat for their own failings.As a recruiter you will constantly have to work late or work weekends which you will not be paid for, there was no bonus scheme in place either when I was there. The office environment is cold and uncomfortable. Nepotism is rife, you will only be treated well if you are family of the management.The only positive to this company is that the carers and other recruiters were very nice, everybody else you should avoid at all costs.
Quality Monitoring Officer in Wirral, Merseyside
on 3 September 2021
Friendly and rewarding workplace.
I have worked for CAHG since January 2020. I started in the company as a care assistant looking for progression. While working for the company as a care i gave my availability during the time of induction and my working hours where rota'd to me within the times i was available. As i have worked in the care industry for 17 years i was very aware that at times i may have been asked to work over time outside my availability. It was evident there was a good are team at the branch as they all helped out when they could which and i never felt pressured if i was unavailable. Any concerns i had where dealt with promptly and there is always someone on the other end of the phone whether it be office staff or on call to provide guidance and supported. Managed where always supportive and my wishes to progress, and i was supported to apply for the role QMO/field supervisor. I have been supported by both my management and other colleagues while in this role and continue to gain experience in both roles with this company. I find the hardest part of both roles not being able to be there for your clients 24/7 and it can be heartbreaking but also very rewarding that you are making a difference in the elderly & venerable's lives. i enjoy both these roles as there is always something new to learn, its rewarding, i'm well supported by all by colleagues and i have settled well within this company and look forward to coming to work.
Manager in Wirral, Merseyside
on 3 September 2021
Best company i have worked for
i joined in November 2019 from a company i had a 14 year service with, i needed a much needed change and cahg's ethos was exactly what i was looking for, i was interviewed by both the ops manager and the ceo who explained their culture and what they where aiming for as a business and everything they stated where what i was looking for, and they have not disappointed, yes there are stressful times and challenges - which sadly comes part and parcel of home care, i have been in home care for 16 years ( 9 of those years i was a care worker so i appreciate the hard work every care worker puts in and will always advocate for my care team ) i worked for the same branch for 14 years but had 5 different companies due to tupe situations and these are by far the best, they value their staff, they care about their care workers and want to promote and empower their staff and they allow me the flexibility to be able to do that, wirral have a great team who will listen and support staff and have a fabulous care team who are dedicated and hard working, communication is key to gaining a good working experience, if someone is un happy or unsure one of the team would happily sit and go through things and do their upmost to make it a better experience because everyone is invested in having a positive happy culture as that is what drives quality care, so give them a go :)
Carer in St Helens, Merseyside
on 31 August 2021
No organisation, passed from pillar to post. No support from management. They make you feel very uncomfortable like you cannot ask for help. Not a nice company to work for atall nobody knows what’s going on

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Questions and answers

People have asked 19 questions about working at Care at Home Group. See the answers, explore popular topics and discover unique insights from Care at Home Group employees.

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Interview insights

Insights from 62 Indeed users who have interviewed with Care at Home Group within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

From what i can remember it was a lot around experience and examples of situations and how i had dealt with them.

Shared on 3 March 2021

Do you have a pulse? Can you drive?

Shared on 30 August 2020

Why did I want to start a career in care and what do I feel I could bring to the job

Shared on 27 June 2020
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