Progression in staff training and development is good and management are approachable and supportive. Lovely atmosphere within the company and a fun, happy company to be part of.

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Rewarding and Progressive

Regional Support Manager (Current Employee) - Glasgow Scotland - 11 August 2022

I have worked for care Concern for over 4 years now and can honestly say its the best move I ever made. The senior management are respectful and approachable, I really enjoy working within this team.The culture here is brilliant and your efforts are recognised!

Pros

Job satisfaction

Cons

None

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Insights into Care Concern Group

Based on 19 survey responses

Areas for improvement

General feeling of work happiness
Supportive environment
Inclusive work environment

Fast paced environment with lots of fun and laughter.

Team Leader (Current Employee) - Croydon, Greater London - 10 August 2022

I have been working for the Care concern group for just over a year and a half after leaving a previous management role in the care sector. I was welcomed with open arms and shown a 'family like working environment' where everybody was close and able to go to one another for support, this would be the case across ALL departments.The most enjoyable part of the job for me is making my residents day, whether that be through 1-1 time, group exercises or simply reminiscing with them. The job is hard and comes with alot of responsibilities however you are supported by management and other senior members of staff across all floors, but it is all worth it when receiving lovely feedback from family members and members of the community.There are lots of activities on a weekly basis and these are uploaded onto the facebook page so that residents families far and wide can see their loved ones enjoying themselves.Care concern group go above and beyond to ensure that residents are given person centred care specially catered around individuals needs.

Pros

Free meals and drinks

Cons

long hours

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Productive and Fun place to work

Administrator/ Admin Assistant (Current Employee) - Haling park Care Home - 10 August 2022

I have been working at Haling park care home for the past 3 years as an administrator/ receptionist, no two days are the same, its a very busy home with good management support.the part I enjoy the most is spent with the residents and hearing there wonderful life stories.

Pros

Free luch

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Great place to work

HR Business Partner (Current Employee) - London, Greater London - 10 August 2022

The culture here is brilliant, I really enjoy working within this team. The leadership team are respectful and approachable from any level of the business, and it's great to be able to meet new people across the team.Care is a difficult sector and as a result, it can be a high pressure environment, but there's no blame culture and if you're prepared to work hard to get the best for the people and residents, your efforts are recognised!

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Productive and Fun Place to Work

Admin Manager (Current Employee) - Swindon, Wiltshire - 10 August 2022

Ridgeway Rise Care Home is a lovely place to work, the staff are friendly and helpful. You get to interact with new different people daily. It is a great place to work.

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relaxed and great staff who care about people needs

Receptionist (Current Employee) - Swindon, Wiltshire - 10 August 2022

I have been working here for 3 months and I have met great people who care about the job. my typical day is answering phones, meeting and greeting visitors, dealing with nurses, housekeeping team and catering team.

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A very supportive company with an open culture

Home Manager (Current Employee) - The Fleet Care Home, Dartmouth - 10 August 2022

I started with Care Concern Group in January this year and I have to say they have been extremely supportive. The open an honest culture they have makes me feel part of an inclusive team and not just an employee. The senior management team have been extremely welcoming and nothing has been too much trouble when I have been unsure of things. As a manager I feel listened to and valued which is extremely refreshing, other organisations could learn a lot of Care Concern Group when it comes to looking after their staff

Pros

Great Supportive team

Cons

None

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Supportive and friendly environment

Deputy Manager (Current Employee) - Longbridge Deverill, Wiltshire - 9 August 2022

I have worked within the company for over 2 years and have progressed within my role with the support of the whole team. There are opportunities to learn and develop. Everyone is friendly and approachable and this makes the home environment optimal for our residents and new members of staff.

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I love my job!

Registered Nurse (Current Employee) - Penrose court, Biggleswade - 8 August 2022

I came to work at Penrose court following my first job in A&E. I was a newly qualified nurse and can say that this job is absolutely everything I did my degree for. The connection with the residents and their families alongside a good bunch of colleagues is what makes me turn up for work every shift. Management treat you as an individual and not a number, there is always someone to talk to if you need to and the support and development received is great. There is always training available as well as requested training. The home it’s self is beautiful and the residents refer to it as a hotel! Staff are supportive and caring and I wouldn’t go anywhere else.

Pros

Good management and training available

Cons

Pay could do with being raised a little.

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Jobs at Care Concern Group

Fair work and fun

Maintenance Manager (Current Employee) - Sale - 5 August 2022

Amberley Care Home in Sale, Greater Manchester is a beautiful working environment. Each day brings its own challenges due to the nature of the job. But there is never a day I go home from work not feeling fulfilled and happy knowing I have made a difference to the lives of our residents, staff and visiting relatives. As maintenance manager, my job is varied, from fire safety checks to fixing a leak. Health and safety to general maintenance and decorating, the list is endless. The feeling of inclusion, working within a team all striving for the same goal. My job makes me feel proud and appreciated! Always happy to go that extra mile, as are all my work colleagues.

Pros

Job satisfaction, Good transport links, Excellent prestige working environment, Above average pay, Free parking, Helpful and supportive management.

Cons

Sometimes emotional, Long hours.

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Fun workplace, supportive Manager

Receptionist (Current Employee) - Amberley Care Home - 5 August 2022

I have been with the company for over a year now. I have recently moved to a different department in the care home and I am really happy with my decision to take on a new role. We have a new Manager in post who is supportive, a team player, approachable, friendly and a real asset to the care home.

Pros

Beautiful surroundings to work in

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Rewarding place to work

Administrator (Current Employee) - Longbridge Deverill, Wiltshire - 4 August 2022

I have worked at Longbridge Deverill for over 5 years and I have progressed immensely since I started. The support and ongoing encouragement I receive from Management is second to none. My role is exciting and rewarding. It can be challenging at times, but for all the right reasons, I learn something new most days. At Longbridge Deverill I feel supported and valued as a member of the immediate team, as well as the wider organisation.

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Fun and rewarding organisation with a kind culture

Home Manager (Current Employee) - South West - 4 August 2022

Joining CCG has been the best move of my career. I feel appreciated and recognised and whilst always very busy, I enjoy every day being different. Highly recommend as a fun and rewarding place to work.

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Do not work for this company

Head Chef (Former Employee) - Port Glasgow, Inverclyde - 4 July 2022

Horrible company to work for , to many chiefs not enuff xxxxxx bad pay for hours , horrible management , disrespectfull horrible company , I was their for years and as I fought for staff pay and bonus with cheeky comments at xmas they ran me out the door , which didnt matter anyways as I had another job , new management system worth nout , do not work for this mob

Pros

Ripped off with over time

Cons

Long non appreciated shifts

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Same old

Senior Care Assistant (Current Employee) - Larkhall - 7 June 2022

Staff and residents are lovely, fast pace environment, shift goes in quick.Online training is overwhelming quite alot of modules.There is always something new when you come on shift, from the day before.Management do try and promote a positive culture within the home, but personally i do not feel they fully support their care staff and senior care staff. They always pull you up for everything that you have done wrong, but never pull you up to say well done on x,y,z etc. At times the home manager is not always approachable which is understandable, due to excessive workload. But sometimes you just want to speak to the home manager about something privately and not wanting to discuss with any other member of the management team. There is not a great deal of helpfulness with mental health for staff for example if management took time to speak to every staff member on a 1:1 basis (employee welfare check), I think this would help the culture within the home. As in previous work places i have worked this helped, and this was confidential and was a useful tool to use.

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A great company to work for

Support Manager (Current Employee) - UK - 6 June 2022

Care Concern Group is a great company to work for. They have a good management structure in place to be able to offer great support, they genuinely care about their people, there is plenty of opportunity to develop as the company continues to grow, they embrace innovation and change and your opinion is sought and welcomed. Best move I made joining this company, would highly recommend.

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Poor

Care Assistant (Former Employee) - Hinckley, Leicestershire - 27 May 2022

Worked at the ashton for a few years residents are lovely and staff was great unfortunately I could not say the same about the management it’s all about the money and don’t care about the staffs welfare staff are over worked due to not having enough staff for the residents witch means there needs are neglected .The best thing I did was get out of the ashton.My work and home live balance is so much better.should of done it years ago think twice before applying

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Overworked and undervalued

Care assistant (Current Employee) - Ashton care home, Hinckley - 27 May 2022

The care staff are friendly but constantly under pressure and overworked, such a stressful environment, staff are always phoning in sick, a massive turnover in staff. All departments are under constant pressure. No maintenance dept. You have to be a jack of all trades so that you can do work in the kitchen, cleaner, maintenance, server, and actor for when visitors arrive!Management constantly banging on about money and the care home being a business. Residents being neglected due to understaffing. Such a shame, the Business comes first and care second. So very very sad. Relatives don't see this as management cover this up well.

Pros

Free food, when there is time to eat it!!

Cons

Long hours and expected to stay on for longer. Constant pressure of begging to work extra shifts

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Care Concern? Don’t Believe The Hype!

Anonymous (Former Employee) - Dartmouth, Devon - 6 May 2022

Care Concern? Don’t make me laugh. Sadly, all they care about is getting the money in! Poor management allowed constant back stabbing and nastiness to continue to the point of bullying, leading to anxiety and stress. Management had ample opportunities to step n and stop situations escalating, but did nothing, time and time again. Absolutely the worst company that I have ever worked for. (Dartmouth, Devon).

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Awful place to work

Care Assistant (Former Employee) - Sale, Greater Manchester - 30 March 2022

Staff turnaround is massive, no management. No teamwork, lots of bitchiness. Not one person I knew there was happy. That's why I left .They promise you free meals but your not allowed.

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