CARE HOME Employee Reviews

fun place and very accomodating place of work .i enjoyed working there too .it is a great revew anyways ad i love it there working with good people.it

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depends on choices

Key Worker (Former Employee) - London, Greater London - 12 September 2023

lovely staff and clients but managers do not listen, not worth waiting around a whole day to be paid for only a few hours as only paid for call time and with influx of staff they take priority, honestly wouldnt bother

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Insights into CARE HOME

Based on 58 survey responses

What people like

Feeling of personal appreciation
Time and location flexibility
Clear sense of purpose

Areas for improvement

Fair pay for job

Enjoyable different every day and good staff makes a good day

General Handyman (Current Employee) - Wernth Lodge - 27 May 2023

What is the best part of working at the company?People and different jobs keep u on ur toes and problem solving What is the most stressful part about working at the company?Can be very demanding and very stressful sometimes but seeing the end product and a smiling face when u help out What is a typical day like for you at the company?Very relax and can be up and down with whith times to get things done but satisfying

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Wonderful place to work

Deputy Manager (Current Employee) - Swanage, Dorset - 14 February 2023

I have worked for Agincare for over 5 years and have progressed in this time to my Deputy Manager Role. A Care Home is an extremely interesting place to work and I cannot envisage working in any other sector. If you wish to pursue a career within care, I would recommend working for Agincare

Pros

The residents

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Positive and happy work place.

WORK HISTORY – support worker (Current Employee) - Earls Colne - 20 January 2023

Colne House is a very positive place to work. My manager is very approachable and supportive to the staff, the office door is always open for us. They are very good with what training we need, if staff ask for certain trainings this will always be organised quickly.

Pros

Accommodating rolling rota

Cons

No cons

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Awful place to work

Care Assistant (Former Employee) - Granton/Cramond - 18 October 2022

Management are completely non existent. Company is unable to retain staff due to this singular reason, but clearly do not care and are doing nothing about the situation. The home is beautiful, and staff are lovely, but you will receive no support from higher up, there is no career advancement unless you sell your soul. The money is not as advertised, do be aware. completely inflexible with regards to hours, and it has to be the only home I have worked in, in which they do not feed their staff during a 12hr shift.

Pros

stunning home, and lovely staff

Cons

zero management

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disgusted

Domestic Assistant (Former Employee) - Llandybie, Carmarthenshire - 29 September 2022

the management are horrible and belittle everyone there. they talk about all the staff behind their backs and have nothing nice to say.they are two-faced and only act nice when residents families come in to visit.they are rude and do not respect any of their staff that work there. they need new management and i do not recommend working there. you will regret it very much.they do not attend to residents as soon as the buzzer goes off, they silence the buzzer and attend after 30 minutes.

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Under valued and under paid

Activities coordinator (Current Employee) - Norfolk - 2 September 2022

Barely any training and minimum wage to deal with residents that need and rely on you so much. Poor management and no real care for staff. Staff are always stressed and don’t work well as a team.

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Rewarding position that supports vulnerable individuals

Head Chef (Current Employee) - Burwash, East Sussex - 26 July 2022

Have been in my position for 25 years and have found it a very rewarding role. The company I work for provides excellent support which includes flexible working bonuses free meals and holiday pay.

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Having a laugh and joke when things are stressful

Support Worker (Current Employee) - Cannock, Staffordshire - 26 July 2022

Can be hard at times when short staff Hard trying to meet deadlinesCovid has a big part of being hard trying to keepOthers safe from getting covid Can be long shifts at times Don’t work in community Management are lovely and understanding And help with problems

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Caring happy place to work

Manager (Current Employee) - Temple manor Care Home Selby YO89UE - 1 July 2022

Caring happy place to work,good manager. happy staff team,Lovely residents, supportive families to team of staff. Good food, clean environment well maintained.

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Good team

Administrator (Current Employee) - Humberston - 25 May 2022

Excellent management. Nice bunch of girls to work with. Supportive staff who appreciate and look after me. They all pull together when needed. Diverse team. Very hard working. Team work is improving.

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Negative atmosphere

Support Worker (Former Employee) - North East - 7 February 2022

Negative atmosphere, felt more like a cleaner than a support worker. Would feel better knowing that the residents were encouraged to take care of themselves with support as they are able to do so, such as cleaning etc. And a more positive mindset with the staff would be better

Pros

End of shift.

Cons

Long hours and negative atmosphere

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Long hours low wages

Cook (Former Employee) - Tooting, Greater London - 11 August 2021

Not an ideal career environment for a young person . One can only change employers but the end result is the same no career prospects. The care home setting is ideal for older people especially for those who have cared for family members

Pros

Yes

Cons

Long hours

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great place to work

Registered Manager (Current Employee) - Bridport, Dorset - 22 July 2021

I love it here the staff are fantastic and go well above and beyond for the residents. The home is bright and cheerful

Pros

great environment

Cons

none

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Fun upbeat workplace and have experienced and developed lots of need skills from volunteering here

Voluntary Worker (Former Employee) - Welwyn Garden City, Hertfordshire - 17 May 2021

In a typical day at the care home you just have to expect the unexpected and that’s what I love about volunteering there. It’s so enjoyable all of the carers are so supportive and inspirational . I have Learnt so much from this work volunteering and I have enjoyed it so much to point where I’m sad because I have to leave.The manger of the care home is very flexible with my working hours and this has been such a help to get as much experience and information and knowledge in.I personally don’t find anything hard in the job but I the one thing I do find hard is when a resident is going down hill and you start to build a good relationship with them or the do eventually pass away ; but each time this does occur I get stronger and can cope with it better.

Pros

Free food for lunch and dinner

Cons

PPE due to the pandemic and can’t be hands on with the residents

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Shocking place

Senior Care Assistant (Former Employee) - Wolverhampton - 27 March 2021

Management and owners treat you like a second class citizen. They expect you to work without a break. They give favourite employees a pay rise, whilst everyone else is on minimum wage. The residents eat the cheapest food possible and the bedding is filthy, stained and torn. Work here at your peril, you won't stay here long.

Pros

Pension

Cons

No breaks, lazy staff and no respect from anybody.

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Poor working practises

Care Assistant (Former Employee) - Greater Manchester - 12 December 2020

Working with the elderly & with dementia should be a rewarding job role. Especially as they will be isolated in their own little world. To support, care & interact with them should be priority as well as looking after their intimate care & feeding. I loved working with the elderly & I treated them with dignity & respect at all times. Private care homes work with minimum number of staff on duty 24 hours a day. They are only interested in their profit margins & don’t give a stuff about staff. The government should insist on more care homes investigations & speak to staff about what really happens inside the care home, without reporting back to management who said what in the process.

Pros

You got a job

Cons

Poor pay long hours poor working practises

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Care home reception

Receptionist (Former Employee) - Derby, Derbyshire - 8 September 2020

Culture of blame, tick-boxing and back-covering Very reactive environment with everything being last minute. High level of stress trying to get staff to cover due to constant sickness

Pros

Residents

Cons

Everything is urgent

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Management

Maintenance Technician (Current Employee) - Sheffield, South Yorkshire - 2 September 2020

management really poor .... wages very low ....have to wait 6 weeks for wages and if you leave don,t get payed at all ....always have to work 2 weeks in hand ...from 20 for the month to 20 of the next month you have to work and get payed by the end of the month. ....long time to wait for wages ....

Pros

work from 8 to 4 ...and free parking

Cons

hard to deal with management.....

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A very stressful and hard work with very little support.

Care Assistant (Former Employee) - Pudsey, West Yorkshire, Red Court Care Home & The Grove Care Home - 22 July 2020

Very badly run care home by uncaring leadership. The care home is not a safe place for residents or staff. I would not recommend it to anyone to work there or live there.