Care UK
Work wellbeing score is 65 out of 100
3.0 out of 5 stars.
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Care UK Employee Reviews

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United Kingdom976 reviews

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2.8Work-life balance

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It is what you make it

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If you want it to be fun it is.Best job I have ever had and fantastic team support all around, new build and new team have made it better but all in all a great atmosphere to be in.
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Work Culture

Don’t care about staff welfare when I was there.Job was back breaking and no support from management. Team leaders were very horrible with discriminatory attitude . Team work was always a problem with some forming their own group of friends and family. A lot of pretence. Hopefully they have improved now.


Pay was fair, nice care home that I would have to loved to stay with.


Not supportive, letting good people leave without finding out the real reasons. Makes me feel bad.
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Insights into Care UK

Based on 382 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

The hardest part of the job is

When staff members are not listening and not doing things accordingly what senior has asked them to do. When residents are not getting the right personal care I.e showers, Bath, hair not being brushed teeth not been cleaned
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Excellant place to work

I have worked here for 2 years and it has been the best care home I have ever worked at, they have helped me grow as a person and professionally they have put me through NVQs, highly recommended
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Hard working staff and nurses.

This company manages to go through a great many new members of staff.It's £1000 bonus on completion of training policy projects prospects,The reality however leaves a lot to be desired, long hours , poor pay rates and a some what toxic culture.The ground floor staff and nurses however are hard working and embrace looking after the residents in there care.


As of the above.


As of the above.
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Family like atmosphere

The culture at work is inclusive with room to grow and develop. Management and colleagues are supportive. It’s a fun place to work and progress. Management are supportive and are open to listen to ideas.


Endless coffees and cakes. Excellent trainings to develop your careers
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Good place to work

Great company to work for, if you invest in them they will invest in you! You get out what you put in. If you don’t want to work hard don’t choose to work in the care industry. The company does recognise hard work and good work, you do get rewarded free meals, vouchers as a Christmas present, employee of the month award. Regional employee of the month, care uk awards, training course to develop in your role and progression within the company. As I said you get out what you put in. If you have a strong work ethic and a can do attitude you will and can go far. You must be willing to try to make a difference and go the extra mile it will get noticed.
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No intention of ever returning

What is the best part of working at the company?Nothing apart from the colleagues What is the most stressful part about working at the company?Having no contact due to being a remote worker What is a typical day like for you at the company?Taking call after call with very little support
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Great place to work.

Before starting I had been around activites in my last job an decided I would like to work around the residents forfilling some fun ,chatting an assistant in there daily routine .iv learned to move a resident from chair to wheelchair. assist in meals. Interact through activites .the staff are very welcoming.


You can achieve more goals .


Dont think any .
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Soul destroying

I can’t begin to describe how undervalued I felt Junior nurses with only 2 years or less clinical experience promoted to senior positions. Experienced nurses propping them up. Dangerous culture overall. Turnover of staff ridiculous


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Opportunity for development but no management support

Working in Care UK can be rewarding but also distressing. There are many opportunities for self-development. Free food all day for all staff members. There is also short staff all the time and no management support.
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Great work environment

Ok place to work, the people you work with makes it a great environment but the pay is not the best and they don't value their employees that much. I worked there for 3 years
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Not good felt cheated and unsupported

What is the best part of working at the company?There not big on well being for staffWhat is the most stressful part about working at the company?I worked with a few Bullies at Cheadle What is the work environment and culture like at the company?I had good training however the environment outside was good What is a typical day like for you at the company?Love the residents Manager was not very good
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awesome place

was really good working with them, had an amazing time and I 'll definitely direct someone to work with them, good pay, good work management and good colleague
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What is the best part of working at the company?No respectNo supportSlavery jobWhat is the most stressful part about working at the company?Too much work and a lot of desrespectWhat is the work environment and culture like at the company?No good to much stressNo connection between carers and teme leaders What is a typical day like for you at the company?There's no typical day thereToo much contact with virus
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Nice place to work

Care uk is the best company to work for and so many opportunities and training given to progress with your career and reach your goals staff are very friendly and welcoming they also help you settle in the job and give you support with your job roll




Long hours
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Well paid

Well paidTreated wellCan be cliquey, but that’s the same with anywhere you work!Get a free meal on shift which is a real uplift. Sometimes there isn’t a lot of consistency as to which section you work in.
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I have never worked here I accidentally put it on my CV but who cares I do know alot about the place and it is a good company to work for well done yo




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Excellent work place

Lot of freedom to indroduce ideas. Employer have listening ears. Good work culture. Excellent colleagues. Good training and career advancement opportunities.
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Compassionate and caring always a smiling staff member to great people

I love the care home and residents. Staff have come along way working through the Covid pandemic was tough. Not just for the staff but the residents also not being able to see their family and loved ones had a big impact on their well-being. Staff took on the role engaging more with residents to boost their morale. The staff pulled together as a team and management also helped. I would say it made us as a team at Smythlodge really show what team work is all about.
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If you do things the wrong way and quickly so you can sit down and do nothing for the rest of the night and dont actually work then this is the place for you. Also if you like being part of a click which i didn't then you are singled out and up for all sorts of horrible stuff that is done against you .


End of shift


Start of shify
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Overall rating

Based on 1,017 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.9 out of 5 stars for Culture

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