Care UK Employee Reviews
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Support Worker (Former Employee) - Stanley, Durham - 27 November 2023
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The most useful review selected by IndeedEnjoyable shifts with good people day in and day out everyday day was a different day as you’d be doing numerous things to help you team out and work hard
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nice place to wok because they feed you
Care Worker (Current Employee) - Asterley, Shropshire - 26 November 2023
What is the best part of working at the company?the company is structured well and benefits are greatWhat is the most stressful part about working at the company?horrible management who engage in gossip and are not confidential. doesn't know the business and seems confused What is the work environment and culture like at the company?does not recognise diversity outside of paper. just a check mark to mention they recognize the need for it but did not recognize indian events and so many indian workersWhat is a typical day like for you at the company?taking care of people and watching lazy workers gossip
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Supportive team
Care assistant (Former Employee) - Cobham, VA - 23 November 2023
Teamwork is the most important thing at my work place.everyone pulls towards the same goal which is to help the residence feel comfortable . No day is the same but the help you get from colleagues and management always helps you get through the day .the hardest part .I enjoy more the interactions I have with residence,
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Family
Activities Co-ordinator (Current Employee) - Chester - 22 November 2023
What is the best part of working at the company?My work it's value and appreciateI have met great people and friendly staff and the management always there for you What is the most stressful part about working at the company?I don't think it's stressful. I had the proper training to feel confident. What is the work environment and culture like at the company?Very friendly and everyone it's made feel welcome What is a typical day like for you at the company?Respecting the plan we have and try to have the best result for the day
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Stressful at times
Care Assistant (Former Employee) - Frome - 22 November 2023
What is the best part of working at the company?The residents were lovely and some of the staff the pay was good What is the most stressful part about working at the company?Not having enough staff and communication was bad. Also the long 12hr shiftsWhat is the work environment and culture like at the company?The work environment was horrible everyone was very clicky and when you are new you don't get welcomed nice by all What is a typical day like for you at the company?Typical fay is get residents up and dressed and breakfast then ready for lunch then supper then bed
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Insights into Care UK
What people like
- Clear sense of purpose
Areas for improvement
- Support from manager
- Trust in colleagues
- Sense of belonging
Productive and fun work place
Caregiver (Current Employee) - Cranford grange - 20 November 2023
Certainly! I find joy in being a care assistant as I make a positive impact on individuals' lives, providing support and companionship. I cherish the relationships with the residents, and witnessing their smiles and appreciation makes being a care assistant a truly rewarding experience. I appreciate the supportive management, whose guidance and teamwork enhance my experience as a care assistant, fostering a positive and collaborative work environment.
Pros
Free lunch
Cons
Breaks, health care, trainings
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Support is in plenty from the management and work colleagues. Life balance, happy with my pay package. I’m very happy working for CareUK.
Care Assistant (Former Employee) - Hartismere Eye - 17 November 2023
On a typical day at work, in a different suite like every other day, Staff and colleagues support me throughout the day as I learn more on how to give better care to residents. Meal times are happy times, when some residents meet up in the dinning hall. Most enjoyable moment is when after assisting with personal care ,meals, and after an outdoor / garden walk activity , residents appreciate with a ‘thank you for all you do’ and a big smile. That makes me know I made a difference.
Pros
Break three times a day on 12 hr shift
Cons
N/a
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Great company that care
Registered Home Manager (Current Employee) - Gloucestershire - 14 November 2023
I have worked for Care UK for 6 years and I wouldn’t go anywhere else. The company has integrity and care for their employees, residents and relatives alike. Pay is good and recognition for hard work is given. It’s great to work in a diverse environment where equality is key.
Pros
Diversity and inclusion, good pay.
Cons
Shifts can be viewed as long
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Fun to work there
Care Assistant (Current Employee) - Lennox House - 14 November 2023
Working as team is my no 1 priority and learning new things . Residents privacy is important. Caring for them and meeting their needs. Making sure you're punctual and always on time. If any concerns referred to your team leader or management.
Pros
Happiness
Cons
Convenient
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Great fun except the Area Manager shouting at me infront of everyone !
Carehome cleaner (Former Employee) - Bury St. Edmunds - 8 November 2023
What is the best part of working at the company?Meeting the dementia residents and talking to them allWhat is the most stressful part about working at the company?Getting shouted at by the area manager for wearing PPE when covid was about , I understand if I wasn't wearing PPE but I was and she saw me put clean gloves on infeont of her What is the work environment and culture like at the company?Good fun ,lovely and clean care home ,What is a typical day like for you at the company?Cleaning residents bedrooms and bathrooms ,hoovering ,mopping floors , emptying bins, cleaning toilets and sinks
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Most amazing company to work for.
Team Leader (Current Employee) - Shrewsbury - 7 November 2023
It does not feel like going to work, I did not believe there was a care company that puts so much effort into the care home, they are very bespoke every item is of amazing quality, there is so much equipment for each suite, the food is amazing, it's like eating in a very posh restaurant, management are fantastic, very approachable, make a point of coming to see you,, regional manager visits all the time also makes a point of coming to see you, daily meetings with all departments, managers door always open,, I always feel fulfilled, able to spend time with residents, activities every day all day, all suites involved together, I love seeing the smiles from residents who give us so many compliments, Best company I have worked in 30 years working in care.
Pros
Having a amazing environment to work in where nothing is too much trouble.
Cons
Do nit get paid for breaks.
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Promise the world but don't deliver
Senior Carer (Former Employee) - Bury St Edmunds, Suffolk - 6 November 2023
Very clichy environment where seniors are regularly trying to out do each other than support each other.So many management changes was difficult to gain any grounding. Constantly offered progression but they never delivered. Best thing I did was walking out.
Pros
Caring for the residents
Cons
Poor managemeny
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Great opportunities
Clinical Nurse Manager (Current Employee) - Salisbury, Wiltshire - 5 November 2023
I love working for Care UK. If you join this company you can achieve anything. The management gives you all the tools for your success in your job role.
Pros
Care UK perks and savings
Cons
None
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Poor treatment
Care Assistant (Former Employee) - Bury St. Edmunds, Suffolk - 4 November 2023
Management has favourites and can treat some staff very poorly. Leadership staff can be intimidating and rude. You can work hard but still be told it’s not enough. Real shame as residents and other staff make it a lovely place to work.
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good work place, team work
auxiliary house keeper (Current Employee) - chandler court bromsgrove - 3 November 2023
most enjoyable part of the job is the residents see them happy and care is 10/10 enjoying the little talks we have activitys they do and everyone seems happy
Pros
good team work staff are all lovely
Cons
not enough money per hour for the amount of of work that's done
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Llys Herbert
Chef (Current Employee) - Cardiff, Cardiff - 3 November 2023
Great management that are very supportive.Staff from all departments are friendly and welcoming. Residents are lovely too, lots of training available to support you and advance your career.
Pros
Wagestream
Cons
None
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Every day is different
Head Housekeeper (Current Employee) - Durham - 2 November 2023
Going to work every day is different . I learn different things everyday. Management are there for me when ever I may need them The most enjoyable part of my job is people are like my family
Pros
Meeting different people
Cons
Pay
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Exhausting job, fine workplace
Health Care Assistant (Current Employee) - London - 2 November 2023
The job is okay but quite tedious. Over time you become more and more exhausted from the physical labour of some residents. Working in a team is important, but some team members believe they are above you when you are new, even when doing the same job.
Pros
Some free snacks in the mornings
Cons
The residents
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Unsupported by management. Little to no training. High employee turnover. Don't give bonus
Team Leader (Former Employee) - Stroud - 31 October 2023
Training is very poor. No support from management or staff. Annual leave given with no discussion. I learned nothing had to find information myself. Very toxic environment. Left on your own very early. Hardest part of the job is telling management and no one listens.
Pros
Residents and families are fantastic
Cons
Care for residents and staff poor.
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Stressful
Care Assistant (Former Employee) - Manchester, Greater Manchester - 30 October 2023
Extremely stressful due to being understaffed almost each shift and not feeling supported or listen to Very cliquey staff who single you you out if your face doesn’t fit ! Low pay rate Induction period was very rushed The best part off the job was seeing the residents
Pros
Free lunch
Cons
Low pay
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Don't work there
Head Housekeeper (Former Employee) - Knebworth, Hertfordshire - 29 October 2023
I worked for the company for 2 yrs and that was far too long. The management was nice and then got taken over but some absolutely disgusting people. Who don't know how to run a company. We was 1st in all the regions until these stupid people turned. So no I would never work for these again. Absolute shambles. You are just a number. And not respected
Pros
Money
Cons
None
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Ask a question about working or interviewing at Care UK. Our community is ready to answer.Ask a QuestionOverall rating
5
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4
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Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture
Questions about Care UK
- What is the promotion process like at Care UK?21 people answered
- How long does it take from when you have the interview and to start work15 people answered
- Does Care UK require pre-employment background checks? What kind of background check does Care UK do…15 people answered
- How does someone get hired at Care UK Care Home Careers? What are the steps along the way?12 people answered
- What is the Care UK employee discount?12 people answered
- How long are the breaks at work ?11 people answered
- How should you prepare for an interview at Care UK?11 people answered
- How often do you get a pay rise at Care UK?10 people answered
- How is feedback from management delivered at Care UK?9 people answered
- What is Care UK holiday leave policy? How many holiday leave days do you get per year?9 people answered