Work wellbeing score is 65 out of 100
3.1 out of 5 stars.
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Care UK Employee Reviews in Edinburgh

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Edinburgh16 reviews

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3.0Work-life balance

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good experience great colleagues

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I have worked in care UK., I have great memories from residents and colleagues , good atmosphere and great team to work. I still miss some people and some of the residents . Really rewarding experience.


Good colleagues good communication with management


Long shifts
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Not a very nice company to work for, they bully their staff, absolutely disgusting company

What is the best part of working at the company?Nothing good about the company, they don't care for their staff or residents, all they are interested in is the money they get from the residents thay stay their, they are robbing them blind for their own personal gain! Absolutely disgusting company to work for.What is the most stressful part about working at the company?Nobody cares, nobody does their jobs properly, any problems arise and they don't deal with the situation they brush it under the carpet as though nothing happenedWhat is the work environment and culture like at the company?Horrible environment to work in, everyone is just depressed that works there, shame on the residents as they pay a lot and don't get what they pay for in any aspect of careWhat is a typical day like for you at the company?Stressful place to work management don't care of any issues staff are always left to work short as no one wants to work there
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Amazing place to work

Amazing place to work.Bloom Care provides care services for a range of needs and requirements, with both nursing care and residential homes options available. They provide care and residence for people with dementia, mental health needs, alcohol and substance detox, rehabilitation services, reintegration care, nursing care, and home care including rapid response emergency care for people who need help at home quickly.
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Good place to work

Worked as a unit manager at care uk. Good company to work for and don’t have people breathing down your neck. The homes are beautiful and are catered for the elderly


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Good care staff but communication is shocking.

Very, VERY poor communication between staff and management. No email address unless you are a manager or administration staff which makes emailing details for ward rounds more complicated than they need to be. Induction training is woefully short and the it systems are out dated and overcomplicated.


Some care staff are genuinely interested in the wellbeing of the residents.


12 hour shifts
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Insights into Care UK

Based on 481 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

The Company should be called I do not Care UK

The job as a host was not too bad, infact was quite easy but the management was horrible. The General Manager had the bad habits of changing shifts often without even tell you!And lots of errors on payslips.And they really do not care.Could not be able to take it anymore so I left Not recommended at all


Easy job as a host


General manager and management in general
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Unreasonable expectations, unfair payment scheme

The job itself is fine, cleaning and everything was pretty simple and easy to understand. However I was constantly told I was working too slow even though I'd always manage to get everything clean with sometimes over an hour to spare, but yet it was not ever enough. They also don't pay fairly, they'll pay you a month after the month that you worked, so you'll be waiting a while to receive any decent amount of money for your work at first. And if you want that money sooner, you have to pay them and only get up to 40% of the money you rightfully earned. It is unfair that they make people wait so long for pay, and then expect you to give them money for not even half the money you rightfully earned over the month. Would not recommend working for this company.


Mostly friendly staff


Unfair treatment, long time to wait for pay
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Very nice workplace

My experience at Cairdean was definitely positive. Great management, caring to the Residents, caring to the staff.The team was also lovely and the atmosphere was very nice.


Breaks unpaid


Very good team
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Cairdean, fun place to work, lovely surroundings

A large home with many residents and work colleagues (they work in teams). Ensure a mentor, do not depend on admin. to give any info. Nice managers.


Fantastic training opportunities.


Long hours (12 hour shifts)
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The people you work with determines your experience.

Residents make all the difference, you will learn more about yourself and empathy and compassion levels will increase when working here. I have made life long friends while working there. Management have their favourites, little career progression unless you are a carer. Communication between the different teams are terrible. A certain nurse (J) which works on the nursing floor thinks she knows everything and makes carers (the ones that aren’t in her favourites group) feel tiny and she treats them differently. A lot, a LOT of staff refuse to work with her.HIGH staff turnover due to new home manager, the home went downhill after she joined.


Friendly atmosphere between staff on the floor, great work life balance and culture between employees.


A new home manager made staff leave quicker than I have ever seen, no encouragement, did not introduce herself or learn names, no basic empathy and ran the home like a dictator and probably still does.
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Good care home

Depends what staff are on with you. Some staff and managers are more hands on than others. Our residents are all nice and friendly. We as staff are here for our residents friends and family as well as our residents
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Would recommend company

I would recommend working for Care UK. It is a great company to work for with a good ethos of care and always working to improve care provided to residents.
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 – 23 December 2019
Thank you for your 4 star review. It’s great to hear that you find your role rewarding and share the same commitment to providing the very best care to our residents.We wish you every success for the future,Care UK Careers

Poor, staff only a number

Staff made to feel inadequate by the nursing staff. If your not part of the clique you are unheard and your opinion does not matter. Home runs on a lot of agency. Some staff are fantastic but again not heard as dont run with the cliques. Rota continuously being changed and your not informed. Unable to retain staff. Constantly harassed by endless group messages asking to cover shifts. Avoid.
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 – 30 September 2019
Thank you for taking the time to provide your comments. Our aim is to ensure that residents living in our homes lead happy, fulfilled lives and this means that the central recruitment team is focused 100 per cent on ensuring that we recruit the right people with the right skills to care for residents. To ensure that we are providing the best care, we do audit a number of areas of our work to look at how we can do even better and this has contributed to us improving the ratings we have been given by the CQC to one of the best among our peers.Whilst we continue to be committed to reducing agency usage within our homes, we recognise that there is always room for improvement and we appreciate your honest feedback.We wish you well for the future,Care UK Careers

Avoid at all costs

I was a care assistant at a care home in Edinburgh worst place I've ever worked in my life. I could give an endless list of why working for this company is shocking and appalling but was treated like dirt and you get dumped on avoid at all costs.Do not work here. Unless you like being bullied, forgotten about and treated like dirt, given duties that hostesses do not want to do anymore that is not in your job description and get assigned to kitchen or housekeeping duties because staff walk out all the time. Constantly harrased by txt message for staff to cover shifts. No support from management they never seem to be in the office, your concerns are ignored. Avoid with with your life.!!


Not working there anymore


Everything is wrong with this place
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bad management

very different job description online to what i was actually expected to do when i got the job, rotas were unfair. some team members very unpleasant and hard to work with.


modern place, good facilities


shift patterns
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Company recently taken over

Excellent care providers. Unfortunately still having problems with restructuring and redeployment. this has been going on for two years




Work load very high, additional work
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Overall rating

Based on 1,237 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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