Care UK
Work wellbeing score is 65 out of 100
3.1 out of 5 stars.
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Care UK Employee Reviews in London

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2.9Work-life balance

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Great colleagues, chaotic hours

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Great colleagues and relaxed pace of work, with good staff retention. However the shift patterns were chaotic - we always had early shifts immediately followed by late shifts, then early the next day, then late again and so on... this was very disruptive for sleep patterns and I never understood why it was done that way.
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Great company to work for

Great company to work for, very supportive and the company promote career progression and support you throughout. I would recommend for anyone to work here
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Insights into Care UK

Based on 449 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Trust in colleagues

Soul destroying

I can’t begin to describe how undervalued I felt Junior nurses with only 2 years or less clinical experience promoted to senior positions. Experienced nurses propping them up. Dangerous culture overall. Turnover of staff ridiculous


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awesome place

was really good working with them, had an amazing time and I 'll definitely direct someone to work with them, good pay, good work management and good colleague
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It's not a place of work to enjoy

Management is very poor ,no repect, no trust , no level of appreciation,communication is very poor , no organisation and lots more. Their no uplifting and more over the paid is rubbish,rubbish ,rubbish!!!!.
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I am delighted to work as care assistant

Good and openminded, the benefits is that you take a good care of your fellow human beings, and bringing them back to life, let them know that there is hope to live again
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Typical day at work

A typical day at work is Monday to Friday. I have learnt a lot such as piping. I managed another of people. There is nothing I find hard my favour part is working.


No buy food at Tesco


Short breaks
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Friendly environment

I worked here just over 2 years. Good place to start when you have zero experience. No real progression opportunity. Really poor management. Minimum wage. Often short-staffed. On the bright side most staff were friendly and I enjoyed working with them.


Long hours
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Competitive place

Competitive place to work. Also further trainings are provided which is my overall favourite. Salary is appropriate according to company standards with more rewarding features
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It's a good environment & learned to work Care UK.

I believe that every one of us can make a difference & see the world from the point of view of our service users & customers as well as. We continually strive for innovation & new ways to improve the service that we offer. There is a lot of work that goes on behind the scenes, the inter professional & collaboration with multidisciplinary good team to work together.
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Rats infested care home

Your hard work is not appreciated, the chef will interfere with your work and teach you how to use a screwdriver very patronising. The management are cut throat, the staff spread rumours about each other. Rats the size of a cat have burrowed in the building.


Free parking


Everything is wrong in that building, they have some weird ghost that opens and closes doors. Spooky
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Care Uk is a an organisation with a great reputation for care.

As part of Lifestyle activities team I spend valuable time with residents, ensuring that they have an enjoyable day, which is fantastic, as it can be daunting for the residents being away from their main home life. Management has been supportive.


Good Training Program


Very slowly progress in career in general speaking, exclusively depending on management
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A very rewarding qork experience

A very good place to work with supportive work colleagues but management tolerated bullying incidences and poor management support. This was later appropriately handle after higher management was involved


Pay is good for nurses but care staff will need their pay reviewed


Poor Staffing especially during Covid
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Very good company to work, they look after their staff.

I've started my carer as bank staff and due to my hardwork I've been offered as deputy Manager . I've enjoyed my career in care UK, it's the best company I have ever worked. I left because I have been head hunted but I keep coming back to Care UK. I would say different branches have different difficulties, most of the managers are good, they listen to you and can be professionals. Regional Directors are nice and supportive, too. Support is there during induction period and I do give huge amount of support to my colleagues, too. 💜💜💜


Good support, pro staff, good working relationship with staff, we are like family.


Manager can be bias... will support who he likes to.
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Enjoyed my time here

Very nice place to work. No day is the same. Good relationships formed with fellow colleagues and management. Patients were a delight and family were great! I really enjoyed my time here. I learnt many skills and loved it. However I wanted to progress my career in a cooperate company.


Free meals and building relationships


Salary just about meets minimum wage
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It's mediocre

Very hard to make an impact as system is very ridgit. Many dedisions are made without being though through. Some staff are great but there is a culture of talking behind ones back too.
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Good job

Good job good pay I really enjoyed it good working hours and holiday pay was fantastic people was so nice and friendly especially the careers. I got free food too win win
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Run by a cabal, stay away

Really bad experience working here. Always expected to turn up for work even when you are sick and unfit. No tools provided for working, have to use yours.


Free parking


Poor pay
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Poor management

Your position is never safe .You will be got rid of if unpopular or raise opinions . Junior staff given senior responsibilities . Unsafe environment.officers unsupportive


Update opportunity


Poorly qualified staff promoted
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stress and racist

They treat people differently in regards to others cultures and backgrounds. The manager doesn't know how to talk to staff, she was over working her own people by making them work 24 hour, and for others making you work the job of 2 people and two people are doing.
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Good company

Great organisation over all. Good support for managers and excellent training. Networking encouraged and high quality university underwritten and certificated training.
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Overall rating

Based on 1,193 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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