Care UK
Work wellbeing score is 65 out of 100
3.1 out of 5 stars.
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Care UK Employee Reviews for Care Assistant

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Care Assistant257 reviews
United Kingdom257 reviews

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2.9Work-life balance

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Fun work place

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They are ok , provides staffs with lunch, gives you a listen ear. Equipped you with trainings. Some staffs are supportive while some are awful, generally there are good staffs and team leaders .
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Productive and fast paced environment.

All I can say is that if you do not enjoy working closely with people, have a passion for helping and caring for people do not attempt to work here. Because the job is demanding but can be very fun and exciting...You work with amazing staff and wonderful residents you can look forward to seeing everyday.


Free lunches etc...
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Insights into Care UK

Based on 451 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

Productive and fulfilling experience

What is the best part of working at the company?Professionalism and Employee Assistance ProgramsWhat is the most stressful part about working at the company?It takes time for some residents to get used to youWhat is the work environment and culture like at the company?Professional aura and principled colleagues What is a typical day like for you at the company?Busy ,New challenge everyday but above all rewarding
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Lovely place

Not too shabby... Long hours, but the income doesn’t compensates the stress. Free meal, nice management, and freedom to express yourself. My feedback says it all.


Free meal


Long hours and underpaid
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Good team work , and excelent management

I had the oportunity to work with suportive and proffesionals. They always place you in center. Had access to lots of trainings and loads of rewards.Low payments but great sadisfaction regarding enviroment.
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If you get job satisfaction from working with the elderly, this is your job. But stay out of the staff politics at all costs as this can be quite a gossipy place.
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Horrendous place to work.

Senior staff aren't very nice they like to remind you they are above you. To much work for the rubbish pay they are giving. Hours are to long. Breaks are to short. They just expect to much of the staff and half of them don't have a clue what they are doing.


Other staff
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Lovely place to work

The people and management are lovely and very caring. However there is a lack of communication between care workers. But the job itself is very rewarding, getting to help people makes it worth it
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Best thing of the job is the residents

Comes across as a professional and luxury care home once you start working there it soon becomes apparent this is not the case. The residents are promised the earth but their expectations do not live up to reality. Poor management, low staffing levels, favouritism, back standing amongst work colleagues. Some team leaders with zero experience in the care sector.
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Good pay and working conditions.

This is a high end care home that is well run and maintained. They recruit well and offer excellent on the job training. This is a world away from the last home I worked in where we were alway short staffed mostly due to unreliable staff that often failed to turn up. When the number of residents increased, they recruited more staff per shift to deal with it. The residents are well looked after and the rooms and equipment are second to none.


Good pay


Not close to a bus stop.
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Great staff and management

Busy NightshiftLearned a lot from course and e-learningManagement understanding and cooperativeBusy workplace cultureRemembering everything at startLooking after service users enjoyable


Not far from home


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Poorly managed, poorly staffed.

Not a good place to work, high turnover of staff due to uncaring management and low pay for what is expected of you. Staff are constantly being overworked and not well supported.Lack of training and support throughout all departments as well as extreme lack of communication between managers.


Free lunches


Badly managed
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Stressful but rewarding

Most residents and staff nice to work with , though with staffing issues you can be pushed to your limits , so much work expected from you can have some extremely stressful shifts
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Good place

Good place to work, good understanding management. Although between day and night there is sometimes fueds. Lovely residents. Need to update computer system although better than some.
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Good Working Environment

Rewarding and thriving environment to work and progress. Work life balance Career Progression Frequency training Good Management team Safety measures are in place


Training and Learning?Career Progression
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Poor care standards and negative atmosphere

Although the pay is good the general atmosphere at work is not a positive one , old fashioned out dated care is practiced when there is nobody official around the day and night staff do not get on with each other as the staff who choose to work in the day expect most of the residents washed before they come in this is not in the residents best interests and goes against everything I believe as a carer I try to promote independence and dignity




Low work atmosphere
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Amazing place to work

Amazing place to work.Bloom Care provides care services for a range of needs and requirements, with both nursing care and residential homes options available. They provide care and residence for people with dementia, mental health needs, alcohol and substance detox, rehabilitation services, reintegration care, nursing care, and home care including rapid response emergency care for people who need help at home quickly.
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Productive workplace

Lovely residents . Very busy day 12 hour shifts Not every day is the same . Learnt so much through one to one & online learning . Welcoming & friendly place .
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Not supportive

I have worked for CareUK for almost 3 years and every suggestion, report or complaint has not been taken seriously nor is it followed up. Management are rude and do not care about your mental or physical well-being as will keep physically aggressive residents even if they draw blood from staff, which has happened to me plenty of times. I have been told that it’s not managements problems if someone feels unwell and they will not properly allocate staff after finding out someone has called in sick but will pretend to. Staff are not part of a union and never will be so don’t expect any benefits. The work itself isn’t actually that bad and some care homes are good but it’s the management that is the issue so can’t really avoid it lol


Free lunch (even if it’s tasteless)


The management
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Overworked, under appreciated

Low pay, overworked, and under appreciated. And kindness constantly being taken advantage of as a weakness. Very racially motivated, and clicky staff environment.
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Care UK: A Disappointing Work Experience with Ineffective Management and Mixed Employee Interactions

My experience working at Care UK was marked by several significant issues that ultimately made it a disappointing and frustrating environment. The management's inability to listen, the lack of consideration for employee time, and mixed interactions with colleagues all contributed to this negative experience.
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Care Assistant at Care UK

Estimated salary
£10.79 per hour

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Overall rating

Based on 1,195 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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