Work wellbeing score is 65 out of 100
3.1 out of 5 stars.
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Care UK Employee Reviews for Care Worker

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Care Worker62 reviews
United Kingdom62 reviews

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3.0Work-life balance

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Their team were friendly

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The company was fast growing one then, they lost their contract from Lambeth council that made them loose us to Allied health care, but Allied could not provide enough jobs as time passed


During training, they provided lunch
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nice place to wok because they feed you

What is the best part of working at the company?the company is structured well and benefits are greatWhat is the most stressful part about working at the company?horrible management who engage in gossip and are not confidential. doesn't know the business and seems confused What is the work environment and culture like at the company?does not recognise diversity outside of paper. just a check mark to mention they recognize the need for it but did not recognize indian events and so many indian workersWhat is a typical day like for you at the company?taking care of people and watching lazy workers gossip
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Productive a d fun work place

What is the best part of working at the company?Friendly atmosphere, wonderful team members. It makes the work very easy to do.What is the most stressful part about working at the company?Every aspect of the Job is always within manageable controlWhat is the work environment and culture like at the company?Friendly atmosphere, wonderful people. Always a wonderful time at workWhat is a typical day like for you at the company?Engagingly enjoyable in the home. Where the care of the resident and the wellbeing of the employee are top priority
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Lack of support

Hard work, always short staffed. Very clicky, competitive between staff, offered support and it never happened. Residents were lovely, always happy to go that extra mile for them.
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Not nice place to work

Too many agency staff that you are expected to train despite being on induction yourself residents needs not taken into account Management not listening Too much repetitive paperwork
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Insights into Care UK

Based on 479 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

Poor company

understaffing is causing clients to not receive the quality of care they deserve.The reason for understaffing is due to very poor wage for the work expected. Care Uk is a greedy company that only want's to make money out of vulnerable individuals
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I am delighted to work as care assistant

Good and openminded, the benefits is that you take a good care of your fellow human beings, and bringing them back to life, let them know that there is hope to live again
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Due to catching covid at work I was off sick. So I lost pay. If you have done any overtime in that month the company deduct it and pay you normal rate. Which I don't understand because you have already worked for it! Very appalling!


Nice staff


Short staffed, untrained agency staff, too much to say
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good experience great colleagues

I have worked in care UK., I have great memories from residents and colleagues , good atmosphere and great team to work. I still miss some people and some of the residents . Really rewarding experience.


Good colleagues good communication with management


Long shifts
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Chaotic, non existent communication, training/shadowing/induction lacking.

No induction or training before working with residents. No information given about needs of individual residents before working on new wings. Very short staffed and while some agency workers were excellent, some were terrible in their attidudes to other workers and to residents.
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Awful management, no care whatsoever

The home I worked in was awful. The management didn’t care one bit about their staff or residents and saw everyone as a burden. They only cared about the money they were getting from their clients. Staff are overwhelmed, understaffed and overworked. Completely unsafe environments to work in with no support from managers. Residents either being delayed care or not getting care at all due to staff not having enough time or staff numbers to provide appropriate care. The only pro was being able to communicate and spend time with the residents when we were able to, though this was a rarity. The residents deserve so much more care than we were able to give, and are not getting half their moneys worth. I would not go back to this workplace or this role if it was the last option on earth, and I think had my time here been better, I would have a different opinion.


When able, spending time with the residents.


Awful management, unsafe working conditions, understaffed, huge toll on physical and mental health, not paid for overtime, no support from HR. Very b*tchy environment.
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Relaxed but professional, great supportive management personnel

Loved working here, very relaxing environment and easy paced, can be difficult at times to get from job to job on time but overall good. Rewarding job.


Mileage paid


Not guaranteed hours.
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Gone downhill

Employed for one job role and expected to other job roles without proper training because staffing levels are so short in every area. Poor pay . Lack of communication lack of respect


More than one job role expected
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Enjoyed my time here

Very nice place to work. No day is the same. Good relationships formed with fellow colleagues and management. Patients were a delight and family were great! I really enjoyed my time here. I learnt many skills and loved it. However I wanted to progress my career in a cooperate company.


Free meals and building relationships


Salary just about meets minimum wage
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Not the best of places

Would not work there ever again. Not much space for development in the job. 12 hour shifts made it difficult to see my family. I am glad I made the decision to change my job
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Not Recommended

Low paid. No sick pay. Continuous pressure from management to work without equipment or conditions on site. Understaffed. No career progression. Minimum wage. Overload of work. No respect for the employees.
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No appreciation for hard work

Company do not value their staff. Recently reduced staffing levels. Double work load. Special treatment for chosen few. Not everyone treated the same. Not acknowledged by Managing Director. Not even a Good Morning
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Lovely place, friendly staff and residents.

I worked at the care uk in manchester near wythenshawe and they had lovely and friendly staff on site and lovely residents too i enjoyed my time at care uk.
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Promise a lot, but don't deliver

Terrible place to work no staff time and time again management are pathetic low moral same problems time and time again. Only good thing is the staff.


Work colleagues good team ethics


Long hours low pay stress full at times
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 – 23 December 2019
We are working hard to listen to our colleagues so that we can continue to become a better employer, and thank you for taking the time to provide your comments which will be passed on for review.We recognise the value of a healthy work life balance – so do offer flexible working hours.Care UK Careers

Need to have resilience to work in a team and stand your ground

Poor salery review. Expectations very high. Regular input from head office. Highly stressful but very rewarding needs more staff on each shift. Lots of paperwork which can be differ cult to finish. Some long shifts 12 hours. Lunch is provided which is good. Lunchtime is only half an hour not good for digestion
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 – 23 December 2019
Thank you for taking the time to provide your comments. Our aim is to ensure that residents living in our homes lead happy, fulfilled lives and this means that the central recruitment team is focused 100 per cent on ensuring that we recruit the right people with the right skills to care for residents. To ensure that we are providing the best care, we do audit a number of areas of our work to look at how we can do even better and this has contributed to us improving the ratings we have been given by the CQC to one of the best among our peers.Once again, we thank you for taking the time to provide your comments and wish you well for the future.Care UK Careers

Fast Paced

Really fast paced environment, helped with daily needs for all of the clients who lived alone in their owm homes. Only a certain amount of time was alllowed for each individual. So had to be good at time management.
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Care Worker at Care UK

Estimated salary
£9.71 per hour

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Overall rating

Based on 1,234 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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