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3.1 out of 5 stars.
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Care UK Employee Reviews for Team Leader

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Team Leader48 reviews
United Kingdom48 reviews

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3.0Work-life balance

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What is the best part of working at the company?There a lovely company to work for What is the most stressful part about working at the company?Being short staffed and can be very demanding What is the work environment and culture like at the company?It’s great to work with all different types of people and there religion What is a typical day like for you at the company?Very rewarding knowing that you can make a difference
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Most amazing company to work for.

It does not feel like going to work, I did not believe there was a care company that puts so much effort into the care home, they are very bespoke every item is of amazing quality, there is so much equipment for each suite, the food is amazing, it's like eating in a very posh restaurant, management are fantastic, very approachable, make a point of coming to see you,, regional manager visits all the time also makes a point of coming to see you, daily meetings with all departments, managers door always open,, I always feel fulfilled, able to spend time with residents, activities every day all day, all suites involved together, I love seeing the smiles from residents who give us so many compliments, Best company I have worked in 30 years working in care.


Having a amazing environment to work in where nothing is too much trouble.


Do nit get paid for breaks.
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Insights into Care UK

Based on 479 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

Unsupported by management. Little to no training. High employee turnover. Don't give bonus

Training is very poor. No support from management or staff. Annual leave given with no discussion. I learned nothing had to find information myself. Very toxic environment. Left on your own very early. Hardest part of the job is telling management and no one listens.


Residents and families are fantastic


Care for residents and staff poor.
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Great company

I received so much support and the training was second to none. I started off as a carer in the community and progressed to team leader, leading a team of carers
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Would not recommend

As with most large organisations, there are many cogs within the machine and perhaps I just encountered the worst of them.My experience with Care UK was incredibly negative, once I had actually been onboarded - which took almost 4 months from initial interview and acceptance of post. The management was neither supportive nor caring. The residents were not well cared for and the staff were mostly apathetic in their roles. I can only comment on my own experience of course, but if offered any role within this company, I would recommend that you consider it very carefully before accepting.
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Stressful environment

Would only work here if you work well under stress and can manage to sort out problems alone , it’s a fast paced job with huge amounts of paper work besides the care aspect .


Get food while at work, can progress with apprenticeship


Stressful, no support from higher up and no work life balance
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You are just a robot

Horrible company to work for under paid & over worked!Management don't care about their staff. The only good thing is the residents.Hours and long which means you have no social life.
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team leader Rustington

Badly run home , toxic environment, expected to work the floor and get computer work done which is an impossible task at times. Bullying of staff allowed. younger staff let to behave like there in a kindergarten not a work place.


free lunch on an all day shift


Bad management
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Great płace to work

Great płace to work . Approachable manager and decent coworkers. All in all I would recommend . Pay similar to other healthcare facilities and state of the art facilities
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Terrible company to work for!

The home it self is lovely however the company is vile along with some of the staff! You are just a number mean nothing at all to them the way treat even long term staff is terrible it’s very pass the book and if your face fits sort of place! Terrible place to work had me in mass depression was the best thing I ever did leaving!!


The Resident


Bullies and lies
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Great comoany

Lots of training and progression opportunities. Management team are there for you 100%. The team feels like family. Great place to work. Can’t grumble about the pay it’s quite good.
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Over all good place to work

Excellent company management quite good at communicating staff and residents absolutely fabulous.. my only general observations are the occasional faliure to have any common sense
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Worst job

I work here for less then a year worst job I have ever had other Team leaders have no clue about team work or basic care needs management don’t care about anything but themselfs residents not being put first avoid at all cost!


Bad company
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Hard working and rewarding job

Care UK is great to work for. Supportive team and rewarding job. I love helping all the residents and getting to know their backgrounds to have a better understanding of them. I think it's only downfall is the pay as we earn less than what others are paying and especially since the pandemic, it has taken its toll on staff as they are burnt out. If you really enjoy care, it is the job for you. I have progressed so much with them and hopefully will continue to grow!
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Great place to work

Really enjoy my job and colleagues are great. Can be very busy at times but always supported by management. Pay needs improvement but that is true in the whole care sector
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Too many bosses (with different views and giving different orders) and too many politics. Awful!

What an awful environment. Too many politics going on and no real support or compassion towards the staff. They're more worried about looking good on paper and covering their backs than actually dealing with the more important issues. Overworked, short staffed all the time, no retention of old staff and no respect overall. Preferential treatment towards some members of staff. Basic care delivered to the residents and that is all. No activities going on, not enough time to spend with the residents, always in a rush to do things as too much thrown at staff. The management passes everything down the line but never support or encourage.


Some of the staff and the residents


No paid breaks, free meals only for the staff that work 12 hours, no support, blame culture and toxic environment
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Good place to work, long hours hard to manage with young children

The training was very intense as it was new home, residents lovely. Management approachable Long shifts normal for a nursing home, Sometimes the shifts were so busy I didn’t take a break.


Good team, and management. Very good training.


Long hours
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Great place to work at

It was my first care home experience and the management made it exceptional especially the Clinic Lead! I was well supported and encouraged to further my career.Training routine is brilliant and there is always something you get to attend with fantastic trainers coming in from Head Office.I worked 48 hours a week, my choice, but if I did do extra time then there was never any quibble about paying me overtime.


Good support, Good training, Good MDT backing, Fantastic Clinic Lead!


They employed some bad eggs, but they never lasted long, as the management was too savvy, and had them moved on smartly enough
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Worked in care uk home dovcot

Fantastic place to work will always have a special place in my heart. Amazing management team and fantastic level of care at all times all staff hard working caring nothing is too much for them to achieve the highest level of care !!!


Fantastic management support team
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The management where bullies, if you where in their circle you would be fine. If you where not and had an opinion then they went out of their way to ensure your working life was an extremely negative
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very poor oppresive enviroment to work in

Detrimental to your health and well being, management incompetent and aggressive to staff especially BAME staff members. The CEO do nothing to change the environment so its business at usual.




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Team Leader at Care UK

Estimated salary
£13.28 per hour

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Overall rating

Based on 1,234 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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