Care UK Employee Reviews for Team Leader

What is the best part of working at the company?There a lovely company to work for What is the most stressful part about working at the company?Being short staffed and can be very demanding What is the work environment and culture like at the company?It’s great to work with all different types of people and there religion What is a typical day like for you at the company?Very rewarding knowing that you can make a difference

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Great company

Team Leader (Former Employee) - Portsmouth, Hampshire - 1 September 2023

I received so much support and the training was second to none. I started off as a carer in the community and progressed to team leader, leading a team of carers

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Insights into Care UK

Based on 449 survey responses

What people like

Clear sense of purpose

Areas for improvement

Sense of belonging
Support from manager
Trust in colleagues

Would not recommend

Team Leader (Former Employee) - Mildenhall, Suffolk - 23 July 2023

As with most large organisations, there are many cogs within the machine and perhaps I just encountered the worst of them.My experience with Care UK was incredibly negative, once I had actually been onboarded - which took almost 4 months from initial interview and acceptance of post. The management was neither supportive nor caring. The residents were not well cared for and the staff were mostly apathetic in their roles. I can only comment on my own experience of course, but if offered any role within this company, I would recommend that you consider it very carefully before accepting.

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Stressful environment

Team Leader (Current Employee) - Buckinghamshire - 24 June 2023

Would only work here if you work well under stress and can manage to sort out problems alone , it’s a fast paced job with huge amounts of paper work besides the care aspect .

Pros

Get food while at work, can progress with apprenticeship

Cons

Stressful, no support from higher up and no work life balance

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You are just a robot

Team Leader (Current Employee) - Surrey - 20 June 2023

Horrible company to work for under paid & over worked!Management don't care about their staff. The only good thing is the residents.Hours and long which means you have no social life.

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Team Leader (Former Employee) - Rustington, West Sussex - 2 April 2023

Badly run home , toxic environment, expected to work the floor and get computer work done which is an impossible task at times. Bullying of staff allowed. younger staff let to behave like there in a kindergarten not a work place.

Pros

free lunch on an all day shift

Cons

Bad management

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Great płace to work

Team Leader (Current Employee) - Maidstone, Kent - 8 March 2023

Great płace to work . Approachable manager and decent coworkers. All in all I would recommend . Pay similar to other healthcare facilities and state of the art facilities

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Terrible company to work for!

Team Leader (Former Employee) - Durham - 30 January 2023

The home it self is lovely however the company is vile along with some of the staff! You are just a number mean nothing at all to them the way treat even long term staff is terrible it’s very pass the book and if your face fits sort of place! Terrible place to work had me in mass depression was the best thing I ever did leaving!!

Pros

The Resident

Cons

Bullies and lies

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Great comoany

Team Leader (Current Employee) - Sway - 10 December 2022

Lots of training and progression opportunities. Management team are there for you 100%. The team feels like family. Great place to work. Can’t grumble about the pay it’s quite good.

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Over all good place to work

Team Leader (Current Employee) - Worcester - 12 September 2022

Excellent company management quite good at communicating staff and residents absolutely fabulous.. my only general observations are the occasional faliure to have any common sense

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Jobs at Care UK

Team Leader positions

Night Team Leader Care

Worst job

Team Leader (Former Employee) - Sale - 13 June 2022

I work here for less then a year worst job I have ever had other Team leaders have no clue about team work or basic care needs management don’t care about anything but themselfs residents not being put first avoid at all cost!

Cons

Bad company

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Hard working and rewarding job

Team Leader (Current Employee) - Stowmarket - 25 May 2022

Care UK is great to work for. Supportive team and rewarding job. I love helping all the residents and getting to know their backgrounds to have a better understanding of them. I think it's only downfall is the pay as we earn less than what others are paying and especially since the pandemic, it has taken its toll on staff as they are burnt out. If you really enjoy care, it is the job for you. I have progressed so much with them and hopefully will continue to grow!

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Great place to work

Team Leader (Current Employee) - Chelmsford - 25 May 2022

Really enjoy my job and colleagues are great. Can be very busy at times but always supported by management. Pay needs improvement but that is true in the whole care sector

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Too many bosses (with different views and giving different orders) and too many politics. Awful!

Team Leader (Current Employee) - Bromsgrove - 15 April 2022

What an awful environment. Too many politics going on and no real support or compassion towards the staff. They're more worried about looking good on paper and covering their backs than actually dealing with the more important issues. Overworked, short staffed all the time, no retention of old staff and no respect overall. Preferential treatment towards some members of staff. Basic care delivered to the residents and that is all. No activities going on, not enough time to spend with the residents, always in a rush to do things as too much thrown at staff. The management passes everything down the line but never support or encourage.

Pros

Some of the staff and the residents

Cons

No paid breaks, free meals only for the staff that work 12 hours, no support, blame culture and toxic environment

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Good place to work, long hours hard to manage with young children

Team Leader (Former Employee) - Basingstoke, Hampshire - 21 December 2021

The training was very intense as it was new home, residents lovely. Management approachable Long shifts normal for a nursing home, Sometimes the shifts were so busy I didn’t take a break.

Pros

Good team, and management. Very good training.

Cons

Long hours

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Great place to work at

Team Leader (Former Employee) - Winchcombe Place, Newbury - 4 August 2021

It was my first care home experience and the management made it exceptional especially the Clinic Lead! I was well supported and encouraged to further my career.Training routine is brilliant and there is always something you get to attend with fantastic trainers coming in from Head Office.I worked 48 hours a week, my choice, but if I did do extra time then there was never any quibble about paying me overtime.

Pros

Good support, Good training, Good MDT backing, Fantastic Clinic Lead!

Cons

They employed some bad eggs, but they never lasted long, as the management was too savvy, and had them moved on smartly enough

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Worked in care uk home dovcot

Team Leader (Former Employee) - Dovcot - 20 May 2021

Fantastic place to work will always have a special place in my heart. Amazing management team and fantastic level of care at all times all staff hard working caring nothing is too much for them to achieve the highest level of care !!!

Pros

Fantastic management support team

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Negative

Team Leader (Former Employee) - Cringleford - 13 March 2021

The management where bullies, if you where in their circle you would be fine. If you where not and had an opinion then they went out of their way to ensure your working life was an extremely negative

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very poor oppresive enviroment to work in

Team Leader (Former Employee) - Team Leader24, - 29 January 2021

Detrimental to your health and well being, management incompetent and aggressive to staff especially BAME staff members. The CEO do nothing to change the environment so its business at usual.

Pros

wages

Cons

oppresive

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Stressful!!

Team Leader (Former Employee) - Rather not say - 15 November 2020

Great care staff, challenging but lovely residents. Management ruined my experience, humiliating other staff during meetings if care plans not up to scratch. Take them to one side for god sake! Having to give an account of every minute of your day! None stop, no respect for carers on the floor, referring to carers as "them" and "they" Timing breaks to the second. Never any positive feedback for a job well done. Not the best place to work.

Pros

Pay

Cons

Management

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Poor company

Team Leader (Former Employee) - High Wycombe, Buckinghamshire - 24 July 2020

I was on induction as a team leader in that time I was just thrown in no help or support no guidance as to what a team leader does in this company all I did was help with dinners and being the tea lady never any care UK staff for me to shadow always agency , and how they treat the residents is disgusting it broke my heart some of the things I saw , so I left and couldn't be part of this company wouldn't recommend putting any residents in this home x