Care UK Management reviews

Trying to get my training done was a nightmare as I was told to come in one day and then last minute being told not to come in or they would tell me to come in and then forget I would be there etc and then when I was completing my training the person training us was constantly being negative and patronising us like we were children. Really put me off care work for a while

Cons

Lack of communication

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Productive and fun workplace.conducive

Caregiver/Personal Assistant (Current Employee) - Crowborough - 30 November 2023

Very condusive environment, ghere is team work.Learnt a lot about being patient compassionate and loving Management is amazing Workplace culture is amazing Most enjoyable partbof the job is spending time with the residents.

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Insights into Care UK

Based on 481 survey responses

What people like

Clear sense of purpose

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

Disappointing work place

Care Assistant (Current Employee) - Billingham, North Yorkshire - 28 November 2023

I have worked at Hadrian park for a year. Everytime I’ve went to management with a concern they are rude and just don’t care… we get 0 support from them and definitely don’t get paid enough considering the work load.

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nice place to wok because they feed you

Care Worker (Current Employee) - Asterley, Shropshire - 26 November 2023

What is the best part of working at the company?the company is structured well and benefits are greatWhat is the most stressful part about working at the company?horrible management who engage in gossip and are not confidential. doesn't know the business and seems confused What is the work environment and culture like at the company?does not recognise diversity outside of paper. just a check mark to mention they recognize the need for it but did not recognize indian events and so many indian workersWhat is a typical day like for you at the company?taking care of people and watching lazy workers gossip

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Family

Activities Co-ordinator (Current Employee) - Chester - 22 November 2023

What is the best part of working at the company?My work it's value and appreciateI have met great people and friendly staff and the management always there for you What is the most stressful part about working at the company?I don't think it's stressful. I had the proper training to feel confident. What is the work environment and culture like at the company?Very friendly and everyone it's made feel welcome What is a typical day like for you at the company?Respecting the plan we have and try to have the best result for the day

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Most amazing company to work for.

Team Leader (Current Employee) - Shrewsbury - 7 November 2023

It does not feel like going to work, I did not believe there was a care company that puts so much effort into the care home, they are very bespoke every item is of amazing quality, there is so much equipment for each suite, the food is amazing, it's like eating in a very posh restaurant, management are fantastic, very approachable, make a point of coming to see you,, regional manager visits all the time also makes a point of coming to see you, daily meetings with all departments, managers door always open,, I always feel fulfilled, able to spend time with residents, activities every day all day, all suites involved together, I love seeing the smiles from residents who give us so many compliments, Best company I have worked in 30 years working in care.

Pros

Having a amazing environment to work in where nothing is too much trouble.

Cons

Do nit get paid for breaks.

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Promise the world but don't deliver

Senior Carer (Former Employee) - Bury St Edmunds, Suffolk - 6 November 2023

Very clichy environment where seniors are regularly trying to out do each other than support each other.So many management changes was difficult to gain any grounding. Constantly offered progression but they never delivered. Best thing I did was walking out.

Pros

Caring for the residents

Cons

Poor managemeny

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Great opportunities

Clinical Nurse Manager (Current Employee) - Salisbury, Wiltshire - 5 November 2023

I love working for Care UK. If you join this company you can achieve anything. The management gives you all the tools for your success in your job role.

Pros

Care UK perks and savings

Cons

None

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Poor treatment

Care Assistant (Former Employee) - Bury St. Edmunds, Suffolk - 4 November 2023

Management has favourites and can treat some staff very poorly. Leadership staff can be intimidating and rude. You can work hard but still be told it’s not enough. Real shame as residents and other staff make it a lovely place to work.

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Llys Herbert

Chef (Current Employee) - Cardiff, Cardiff - 3 November 2023

Great management that are very supportive.Staff from all departments are friendly and welcoming. Residents are lovely too, lots of training available to support you and advance your career.

Pros

Wagestream

Cons

None

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Jobs at Care UK

Unsupported by management. Little to no training. High employee turnover. Don't give bonus

Team Leader (Former Employee) - Stroud - 31 October 2023

Training is very poor. No support from management or staff. Annual leave given with no discussion. I learned nothing had to find information myself. Very toxic environment. Left on your own very early. Hardest part of the job is telling management and no one listens.

Pros

Residents and families are fantastic

Cons

Care for residents and staff poor.

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Don't work there

Head Housekeeper (Former Employee) - Knebworth, Hertfordshire - 29 October 2023

I worked for the company for 2 yrs and that was far too long. The management was nice and then got taken over but some absolutely disgusting people. Who don't know how to run a company. We was 1st in all the regions until these stupid people turned. So no I would never work for these again. Absolute shambles. You are just a number. And not respected

Pros

Money

Cons

None

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Care

Care Assistant (Former Employee) - Norwich, Norfolk - 22 October 2023

Great team work , great clients , great management, friendly employees , work life balance can be improved, can be stressful , is a job where you can grow with , overall I love my job.

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Worst place to work if you raise your voice, just work without any complaint

Health Care Assistant (Current Employee) - Windsor - 19 October 2023

What is the best part of working at the company?Good colleague.Worst management What is the most stressful part about working at the company?Disrespect, Bossy, no sympathy What is the work environment and culture like at the company?Nothing except stressed at work What is a typical day like for you at the company?Threatened by management regarding my visa status.

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Great place to work

Care Assistant (Current Employee) - Stratford-upon-Avon, Warwickshire - 13 October 2023

I have seen a lot of changes in my time here. Staff morale has been low but things are definitely getting better. Management is approachable and residents are always put first. I love working here!

Pros

Team work and opportunity to learn

Cons

The hours can be long

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Not bad to work for . If your new no body will talk to you , bad management

Health Care Assistant (Current Employee) - Haverhill - 8 October 2023

Best thing about this job is the residents . Very long hours .low pay high turn over of staff .when you first start u sit in from of a pc learning, then you do 2 weeks of shadow shifts ,then your on your own if your not in there click no one will help you

Pros

Free lunch

Cons

Long hours, bad pay, bad management, back stabbing care staff

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Poor

Care Assistant (Former Employee) - Clacton-on-Sea - 28 September 2023

Care uk, you mean don’t care uk. Head office is about as useful as a chocolate teapot. They expect the world but offers no support but negative comments, all the perks that staff have had have now been revoked. They expect to put glass cups on a dementia unit and everything will be fine. Constantly changing the paper work and then when you do it the way they told you to. Few weeks later it be changed again and they talk to you like it’s your fault it’s wrong. They go into homes when management ain’t there to rip apart the home and management. Pay rate is shocking and the hours they expect from you we’ll kiss by to your family. Force you to take annual leave to benefit the rota system as they just employ loads of staff, take away over time to give to un reliable bank staff.

Pros

Every other weekend off

Cons

If no food is left you go without, long hours, untold amount of strss

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Lovely place

Care Assistant (Current Employee) - Thorrington - 23 September 2023

Not too shabby... Long hours, but the income doesn’t compensates the stress. Free meal, nice management, and freedom to express yourself. My feedback says it all.

Pros

Free meal

Cons

Long hours and underpaid

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The Hardest Role I’ve taken on

N/A (Former Employee) - Surrey,England - 21 September 2023

I am sure as a company I am sure that Care Uk would have been great to work for. And other homes present in a totally different way.. Sadly a particular home is extremely poorly managed, no checks in place to oversea staff are heard, cared for and respected. Management do not care for their staff. You’re not offered a thank you or great job at the end of the day. No appreciation or recognition is given at ALL. Management style is archaic.Staff exist to complement the manager and support their career endeavours. There’s no encouragement to progress unless management want that for you and so various members of staff are treated unfairly -invariably leave..Pay is an issue and management don’t take the time to support and ensure you have a clear understanding as to how it works…Communication is a massive issue. Nothing is properly shared. Management talk about staff and you hear about changes from the great vine instead of directly for line management.

Pros

Pay

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Interesting

Care Assistant (Current Employee) - Stowmarket, Suffolk - 17 September 2023

If you get job satisfaction from working with the elderly, this is your job. But stay out of the staff politics at all costs as this can be quite a gossipy place.

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Excessive workloads.

Support Worker (Current Employee) - Poole - 15 September 2023

The home is a lovely home, the home management do a great job in challenging circumstances. Head office and regional have unrealistic expectations. Too many keyboard warriors. Lots of demands. Too much data inputting.The home and all the roles are extremely busy with excessive workloads. Too many tasks in too little time.The pay could be better.Working with the residents provide lots of satisfaction. The home is a fun place for the residents with regular dress down days for the staff which help the morale.