Care UK Pay & benefits reviews

The job is okay but quite tedious. Over time you become more and more exhausted from the physical labour of some residents. Working in a team is important, but some team members believe they are above you when you are new, even when doing the same job.

Pros

Some free snacks in the mornings

Cons

The residents

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nice place to wok because they feed you

Care Worker (Current Employee) - Asterley, Shropshire - 26 November 2023

What is the best part of working at the company?the company is structured well and benefits are greatWhat is the most stressful part about working at the company?horrible management who engage in gossip and are not confidential. doesn't know the business and seems confused What is the work environment and culture like at the company?does not recognise diversity outside of paper. just a check mark to mention they recognize the need for it but did not recognize indian events and so many indian workersWhat is a typical day like for you at the company?taking care of people and watching lazy workers gossip

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Jobs at Care UK

Stressful

Care Assistant (Former Employee) - Manchester, Greater Manchester - 30 October 2023

Extremely stressful due to being understaffed almost each shift and not feeling supported or listen to Very cliquey staff who single you you out if your face doesn’t fit ! Low pay rate Induction period was very rushed The best part off the job was seeing the residents

Pros

Free lunch

Cons

Low pay

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Hard work

Health Care Assistant (HCA) (Current Employee) - Ashford - 27 October 2023

Not friendly very clicky long hours you get dinner there and tea and coffee you get a good work /life balance money is OK and all training you get paid for

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Not bad to work for . If your new no body will talk to you , bad management

Health Care Assistant (Current Employee) - Haverhill - 8 October 2023

Best thing about this job is the residents . Very long hours .low pay high turn over of staff .when you first start u sit in from of a pc learning, then you do 2 weeks of shadow shifts ,then your on your own if your not in there click no one will help you

Pros

Free lunch

Cons

Long hours, bad pay, bad management, back stabbing care staff

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Insights into Care UK

Based on 481 survey responses

What people like

Clear sense of purpose

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

Lovely place

Care Assistant (Current Employee) - Thorrington - 23 September 2023

Not too shabby... Long hours, but the income doesn’t compensates the stress. Free meal, nice management, and freedom to express yourself. My feedback says it all.

Pros

Free meal

Cons

Long hours and underpaid

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Horrendous place to work.

Care Assistant (Current Employee) - Chester - 7 September 2023

Senior staff aren't very nice they like to remind you they are above you. To much work for the rubbish pay they are giving. Hours are to long. Breaks are to short. They just expect to much of the staff and half of them don't have a clue what they are doing.

Cons

Other staff

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Very well organised

Nurse (Former Employee) - Ponteland, Northumberland - 18 August 2023

I've worked in many care homes across the country. Care UK have been the best. My manager was fantastic. Lots of benefits. I think the pay could be a little better.

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Awful

Carer (Current Employee) - Worcester, Worcestershire - 24 July 2023

Awful. Horrible place to work. Not good rate of pay for the job that we do. It hard work. Management not supportive. Activities are basically non existent.

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Residents make it worth wild, management don’t care

Housekeeper (Former Employee) - Hythe, Hampshire - 20 July 2023

Lured in with all the benefits, a couple of months down the line you are left to fend for yourself.Management don’t care, just interested in numbers, a few serious issues brought up but nothing done.Your ok if your in with management or team leaders.One rule for one, one for another. Only good thing is they are flexible with hours.Over worked expected to do more than you should. Atmosphere and tension between staff.

Pros

Hours flexible

Cons

Management. Atmosphere.

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Not supportive

Care Assistant (Current Employee) - St Ives, Cambridgeshire - 17 July 2023

I have worked for CareUK for almost 3 years and every suggestion, report or complaint has not been taken seriously nor is it followed up. Management are rude and do not care about your mental or physical well-being as will keep physically aggressive residents even if they draw blood from staff, which has happened to me plenty of times. I have been told that it’s not managements problems if someone feels unwell and they will not properly allocate staff after finding out someone has called in sick but will pretend to. Staff are not part of a union and never will be so don’t expect any benefits. The work itself isn’t actually that bad and some care homes are good but it’s the management that is the issue so can’t really avoid it lol

Pros

Free lunch (even if it’s tasteless)

Cons

The management

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Fun place to work lovely staff

Kitchen Staff (Current Employee) - Framlingham - 11 July 2023

Mills meadow is a lovely care home. It doesn’t feel like a care home more like a hotel with a lovely coffee shop. You can have a drink and your free lunch in the coffee shop. It has lovely gardens too . The staff are all very kind caring and helpful.

Pros

Free lunches

Cons

No healthcare

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Good teamwork and good work environment

Care Assistant (Current Employee) - Chingford - 18 June 2023

Good place to work and also great colleagues. Free food which is a great benefit. Very supportive manager and great colleagues who teach me and guide me throughout my shifts.

Pros

Free Lunch, flexible hours

Cons

Short break

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Clicky and non stop

Care Assistant (Former Employee) - Hailsham, East Sussex - 15 June 2023

I didn’t feel like I was in a team. Over worked under paid. Sometimes I couldn’t even take my un paid breaks. Management made out to be one big family but it was the total opposite. Spoken down too. Very click place to work.

Pros

Free lunch if any left by time you got it.

Cons

12 hour shifts

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Opportunity for development but no management support

Care Assistant (Former Employee) - Reading, Berkshire - 22 May 2023

Working in Care UK can be rewarding but also distressing. There are many opportunities for self-development. Free food all day for all staff members. There is also short staff all the time and no management support.

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awesome place

Care Assistant (Current Employee) - London, Greater London - 16 May 2023

was really good working with them, had an amazing time and I 'll definitely direct someone to work with them, good pay, good work management and good colleague

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Well paid

Care Assistant (Current Employee) - Frome, Somerset - 9 May 2023

Well paidTreated wellCan be cliquey, but that’s the same with anywhere you work!Get a free meal on shift which is a real uplift. Sometimes there isn’t a lot of consistency as to which section you work in.

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Tiring long shifts

Carer (Current Employee) - Cheadle, Greater Manchester - 30 April 2023

Can be good sometimes depending on who is working on the shift mist if the staff are good managers are different category don't listen to what you say

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Good place to work

Health Care Assistant (Former Employee) - Billingham - 17 April 2023

It's good not great. As all HCA it's pretty much minimum. Has the clicks like most jobs do. Hours are long and thankless most of the time. You will not get a GEM award unless you are in the clicks. Being able to work full time over less days is great though. Also don't get sick, you will go on a disaplinary

Pros

Free Meals, amazing residents

Cons

Poor management style. Low pay. Long hours. Can't get poorly without being told off.

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Don’t waste your time

Senior Care Assistant (Former Employee) - Maidenhead - 13 April 2023

The place is in desperate need of a younger fresher face to take over with an open mind and new ideas. Management are very stuck in their ways, rude, have no communication skills and talk down to you because the ‘authority’ has gotten to their heads. If you wish to have management shout at you in-front of other staff and residents in an unprofessional manner when you do something wrong, this jobs for you. Management have their favourites (if you’ve been there 10+ years) and that’s not many. If you’re not a favourite, expect no respect or praise for your work. Team leaders are up to their necks in work so are unable to teach new staff the ways of working. Your first two weeks are supposedly meant to be a two week, planned out induction. It was a complete mess and no structure. They may have an outstanding CQC, however that’s only for paperwork side of things. That’s because you’re made to fill in any gaps, even if you didn’t work that day.The home is also very dated, along with the food. These residents pay so much to live there yet do not get what they deserve. Constant high staff turnover and always understaffed.

Pros

Residents are fantastic.

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Clean, friendly and fun place to work

Care Assistant (Nights) (Former Employee) - Bury St. Edmunds - 30 March 2023

Good place to work, staff are friendly, day and night staff, pay is really good and lots of benefits working for care uk.Free mealsGood hoursClean environment, care home is always cleaned to upmost best standard