Care UK Employee Reviews

They are ok , provides staffs with lunch, gives you a listen ear. Equipped you with trainings. Some staffs are supportive while some are awful, generally there are good staffs and team leaders .

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Productive workplace

Care Assistant (Current Employee) - Horley, Surrey - 18 July 2023

Lovely residents . Very busy day 12 hour shifts Not every day is the same . Learnt so much through one to one & online learning . Welcoming & friendly place .

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Insights into Care UK

Based on 451 survey responses

What people like

Clear sense of purpose

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

Not supportive

Care Assistant (Current Employee) - St Ives, Cambridgeshire - 17 July 2023

I have worked for CareUK for almost 3 years and every suggestion, report or complaint has not been taken seriously nor is it followed up. Management are rude and do not care about your mental or physical well-being as will keep physically aggressive residents even if they draw blood from staff, which has happened to me plenty of times. I have been told that it’s not managements problems if someone feels unwell and they will not properly allocate staff after finding out someone has called in sick but will pretend to. Staff are not part of a union and never will be so don’t expect any benefits. The work itself isn’t actually that bad and some care homes are good but it’s the management that is the issue so can’t really avoid it lol

Pros

Free lunch (even if it’s tasteless)

Cons

The management

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Worked at Perry Manor for 7 years both day and night

nurse/Night manager (Former Employee) - Worcester, Worcestershire - 16 July 2023

Started at Perry Manor a year after it opened, great team and great atmosphere. Over the years, we had a few different management team changes which were not always a positive thing. Sadly, the last 18 months of my employment there were not overly positive. The shifts were understaffed and the staff on duty worked very hard with poor resources. Only when a known CQC visit was due were we fully staffed. So much pressure on the nursing staff during shift .

Pros

Most of the staff lovely

Cons

Long days and usually no break

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Overworked, under appreciated

Care Assistant (Current Employee) - Stanmore, Greater London - 15 July 2023

Low pay, overworked, and under appreciated. And kindness constantly being taken advantage of as a weakness. Very racially motivated, and clicky staff environment.

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Working in Care UK

HCA (Current Employee) - Horndean - 14 July 2023

That are very flexible with working time for staff and one of the thing I respect Care UK for is the structure of the organisation spread across the UK

Pros

Staff welfare they pay attention to it

Cons

They don’t give Sponsorship to dependent visa holder

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Good place to work

Health Care Assistant (Current Employee) - Maids Moreton, Buckinghamshire - 14 July 2023

It is a small family like environment however some staffs can be a bit overwhelming and dominating. Keep it absolute professional relationship to succeed in this place. All in all I like it here.

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The company arexremely excellent ….a potential place to learn more, greit experince, friendly and supportive to work with”

Support Worker (Former Employee) - Berkshire - 14 July 2023

According to excellent perfonces, management and level of service given by care Uk. Extremely are good to learn by other companies , group of people, film, and each ones” as well so as to advance where necesary for standard service” and this will add value and achievemnts to the companies goals and mision”My working experince at Care Uk. The rating of the company it self are huge without any doubt at all”

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Fantastic company

Nurse (Current Employee) - Wolverhampton, West Midlands - 13 July 2023

Excellent start with Careuk. Team welcoming and supportive. Highly recommend. Lots of learning and promotion opportunities more than I've ever known in a company.

Pros

Company perkd

Cons

Nil

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Fun place to work lovely staff

Kitchen Staff (Current Employee) - Framlingham - 11 July 2023

Mills meadow is a lovely care home. It doesn’t feel like a care home more like a hotel with a lovely coffee shop. You can have a drink and your free lunch in the coffee shop. It has lovely gardens too . The staff are all very kind caring and helpful.

Pros

Free lunches

Cons

No healthcare

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Jobs at Care UK

Great people terrible managers and false promises

Health Care Assistant (Former Employee) - Orpington, Greater London - 11 July 2023

In a day to day work it was good with the team that I was with, I was recommended by head nurse to be a team leader and when I first spoke to this with management I told them I can only do day shifts and gradually night shifts within 6/7 months due recent bervement which they was ok about it and said they will start training by next week. 1 month passed 2 months passed 3 months! And heard nothing from them, I asked and they said said it will soon but it never came

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Poor management

Senior Care Assistant (Former Employee) - Ashford, Kent - 11 July 2023

When I started I was excited to be joining a large company that looked to be offering good things, staff were friendly and some had been working there since the home opened, the deputy manager was lovely and really cared, once she left everything quickly went downhill! Management changed twice in the short time I was there, most recent manager brought in alot of their own staff they'd carted around from home to home, these individuals were rude and obnoxious, protected by the manager and given promotions over more experienced staff members even though they spent most of the day off the units and in the smoking area - with the manager! All in all alot of great care and support staff were pushed out if they spoke up about any issues, current management favour some staff members over others, these people will get what they want and do little to no work throughout the day. I would not recommend working here unless there was a big change.

Pros

Residents lovely

Cons

Management awful

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Limited trajectory

Physiotherapist MSK Spinal (Former Employee) - Manchester - 10 July 2023

Working in MSK service was good, but continued professional development didn’t encourage company support. Changes of practice were dictated in such a way that didn’t offer options. It became a pain centromeres service and all employees were pushed into this even after job descriptions were focused in a different manner.

Pros

Annual leave, sick leave

Cons

Mandatory 12 h shift pattern, breaks not always honoured, double booking patients, low pay

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Staff are friendly and try hard

Lifestyle Coordinator (Current Employee) - Sutton, Greater London - 7 July 2023

The home is welcoming and a nice place to work. The activities team put on lots and varied activities 7 days a week with lots of outings as well as entertainer

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Uncare uk

Carer Assistant (Former Employee) - Newbury, Berkshire - 6 July 2023

Should remame Uncare uk. Worked there for 3 1/2 years. Absolutely loved the residents. The Management was diabolical. Wouldn't even speak to alot of us. Run more like an institution than a Care home. Very toxic work environment.

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Care UK: A Disappointing Work Experience with Ineffective Management and Mixed Employee Interactions

Care Assistant (Former Employee) - Francis Court - 5 July 2023

My experience working at Care UK was marked by several significant issues that ultimately made it a disappointing and frustrating environment. The management's inability to listen, the lack of consideration for employee time, and mixed interactions with colleagues all contributed to this negative experience.

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Fun and productive workplace.

Personal Care Assistant (Current Employee) - Bromsgrove UK - 30 June 2023

Care UK is a wonderful company to work with, well equipped, keen on training and staying up to date on the job. Working with Care UK has being a rewarding experience for me.

Pros

Free lunch, paid trainings, paid induction, approachable management to mention a few.

Cons

Unpaid breaks

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good working environment and very good interpersonal relations.

Housekeeper/Laundry (Current Employee) - Cringleford - 29 June 2023

Good working environment. Monetarily incentivize the effort, performance and quality of work of employees. Good courses and learning.

Pros

Stable job, good treatment. Training, courses, e-learning

Cons

Low pay, better encourage employee effort

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Excellent management and a Wonderful place to work

Care Assistant (Current Employee) - Cardiff, Cardiff - 27 June 2023

Co-ordination is top notch, Adequate support and regular online trainings. The managers and staff are wonderful and there is room for improvement.....

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Good company to work for

Health care assistant / domestic Assistant (Former Employee) - Enfield - 24 June 2023

My job is very good until my manager change my contract to domestic Assistant a month ago and now on less money per hour apart from that ally residents speak highly of me before maneger

Pros

Having wagesteam and three small meals per day when on shift

Cons

The long hour but working less hours per shift

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Stressful environment

Team Leader (Current Employee) - Buckinghamshire - 24 June 2023

Would only work here if you work well under stress and can manage to sort out problems alone , it’s a fast paced job with huge amounts of paper work besides the care aspect .