Care UK Residential Care Services
3.0 out of 5 stars.
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Care UK Residential Care Services Employee Reviews

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I was at care Uk only 4 month it’s very clicky there’s a devide between night and day staff and an atmosphere You could cut with a knife.The manager stayed in her office the whole time I thought care Uk was such a good company before I started and soon found out what a different story And the care well I wouldn’t put my dog in there Let alone any of my family.
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Worked many years for this company I loved every working day I left to work in community Management an co/workers are brilliant Recommend care uk to anyone applying
Pros
Manager and co/workers fabulous
Cons
Worth more than the national wage
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Bullying managers, underhanded back stabbers thats just management. Horrific place. The worst place i have ever worked all two faced and no training given properly then warnings when not doing right. Management lazy and bone idle
Pros
None
Cons
Everything
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One of the best work places ever.The best Home Manager and Regional Director And the entire Care Uk Team are brilliant.The CEO is not an invisible one.He is hands on and interacts with all employees at all levels.Genuinely acknowledges the presence of everyone and encourages the spirit of team work.
Pros
Progression
Cons
In my time it was the best place ever no complaints
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It was great at beginning then as the years when on it felt like groundhog day, no communication with the manager, you got text message after message each day instead of a staff meeting. Staffs was brilliant with service users.
Pros
Service users was great shame about the staff
Cons
No communication
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Very unprofessional place to work in, felt very intimidated with not feeling welcomed when I first started. Had people talking behind my back, and didn’t help with situations just left me by myself. Had a cough and called in sick and told me to still come in bare in mind we were in a pandemic. Disappointed in managers in there organisation with Rotas, were aware I had children and had childcare issues to cover said to come in still last minute. Didn’t treat residents fairly in their best interests have had a few complain to me about management and not having carers spend enough time with them to help with their needs.
Pros
Free lunches, working with the elderly
Cons
residents, care management, rotas
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Management is awful they don't care about the residents I just here for fun as it has been seen while working for the company it's all about staff not the residence people just seem to be here for the paycheck and when we try and give feedback it goes nowhere. Hours that you don't want to do kitchen assistant have to be chef for the same wage second chefs have to be head chef without any help or knowledge of what they're doing. I could go on.
Pros
Not really
Cons
Pay, jobroll, staff
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I love my job it’s its soo rewarding just making one person smile a day makes my whole year ,My care home and team members and my residents are like my second home and my extended family ,I just love making people feel special as they should and making people happy and comfortable and at ease and to feel as if they can come to me with any giving situation and I will assist and helpin anyway possible , I come home after work feeling proud to be apart of such a great team and to have amazing residents x
Pros
Help Making residents life’s fulfilled
Cons
Not enough staff and wages are diabolical for what you do
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Where do I start I have worked for care uk for 5 years .This last year I have realised there is no understanding from management when you are ill, you are just a number. They have no respect for staff their family’s or residents it’s all about money during a pandemic I want to say the staff at Silversprings’s are amazing they work there butts off and always give 110 percent in everything they do but it’s just never enough for management they always want more and it’s never good enough. There is never any recognition for what you do or how hard you work this place would be amazing without the bad management. Also if your face fits your ok if it doesn’t you’ve had it.Don’t bother to complain or take out greiviences as they get brushed under the carpet and ignored in a very clever way ,if you want to be worked into the ground then this is your place to go leaving shifts exhausted. Care uk is so focused on paperwork than care good job staff put it into the right order and do what residents deserve. There is so much more I could write but will refrain myself
Pros
Not many
Cons
Management
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Detrimental to your health and well being, management incompetent and aggressive to staff especially BAME staff members. The CEO do nothing to change the environment so its business at usual.
Pros
wages
Cons
oppresive
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Started as a dream job turned into a nightmare. Management don’t care about u or the residents. Brand new home and already most of the team resigned due to management issues.Never experienced behaviour like that. Don’t waste ur time with Care Uk
Pros
Nothing
Cons
Nothing
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If your face fits or you personally know management you'll do just fine. If not then you'll be prayed upon. Work life balance is good that as well as it being rewarding for looking after the residents are the only perks
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I am still working there the only problem I have with working there the 12 hour shifts I think they need to cut them in half doing those hours are very tiring apart from that nice company to work for.
Pros
Yes
Cons
Yes
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Pay is a all time low!Expected to cover sick or annual leave all the time as well as your own work!Back stabbing and bulling on a daily basis.Management non existent ( No respect for staff )The only nice thing about working here are the residents!
Pros
Free lunch
Cons
Min wage.
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i worked as a lifestyle coordinator for 18 monthsmanagement changed hands several timeslatest management awful sit in offce doing nothingawful place to worki was treated appallinglyoverworked low payalways pulled of my job to go on carealways asked to help in the dining roommanagement lie and dont care about staffshort staffed all the time,staff not nice gossip is rife,felt uncomfortablewas in tears a lot,was not appreicated,working conditions awful too hot,low pay,not enough lunch breaks,most of the staff jealous,do not reccomend,
Pros
residents
Cons
management, certain staff, low pay, bullys too hot
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Do Not work here!Bad management. Operations manager inappropriate towards staff!Not supported. Always staffing issues Not trained right, need I go on anymore? Management pass the buck to staff
Pros
None
Cons
Everything
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Have experienced and witnessed bullying and no repercussions. If you get in with the manager you are safe. Used to be a good company to work for. Staff not listened to and issues ignored.
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Great care staff, challenging but lovely residents. Management ruined my experience, humiliating other staff during meetings if care plans not up to scratch. Take them to one side for god sake! Having to give an account of every minute of your day! None stop, no respect for carers on the floor, referring to carers as "them" and "they" Timing breaks to the second. Never any positive feedback for a job well done. Not the best place to work.
Pros
Pay
Cons
Management
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Very nice place to work. No day is the same. Good relationships formed with fellow colleagues and management. Patients were a delight and family were great! I really enjoyed my time here. I learnt many skills and loved it. However I wanted to progress my career in a cooperate company.
Pros
Free meals and building relationships
Cons
Salary just about meets minimum wage
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At first, this job was very exciting and so different to all the other jobs I had. Such as retail. Management and staff were polite and helpful. After my first year I started to see colleagues true colours. There's a lot of gossip and blaming going around rather than actual teamwork. A lot of workers like to use shortcuts which can be dangerous to residents. Some Nurses are too lazy to get involved and help and like to keep themselves to themselves which sometimes makes it difficult if you can't get any help as your colleagues are busy. The job is very challenging but also very rewarding.
Pros
Free Food after meal times have ended.
Cons
Short breaks, no life balance, long days/nights. A gossip and catty environment. Salary should be more for what care assistants do.
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OverallShort staff always, manager is horrible, a lot of bullying going on. Residents are lovely , but managment is everything you don't want .A lot of staff doesnt have a clue
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