Care UK Residential Care Services
Happiness score is 48 out of 100
3.0 out of 5 stars.
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Care UK Residential Care Services: 4 Reviews in Wolverhampton

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Wolverhampton4 reviews

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2.8Work-life balance

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Nice care assistants

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It was a good place to work but the harder you worked the more the manager wanted from you. I could not cope eventually with the way the manager made me work. I had a good podition and had learnt a lot. But felt like i was having a break down.


Nice carers


Bad management at my branch
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great job, company ok to work for

I would go and assist elderly people within their own homes. I learnt a lot about the job as I hadn't done care within the community before. the management were ok to work for but didn't seem to sort problems out when needed. workplace was ok, wasn't in one workplace consistently so couldn't really comment on the workplace. the hardest part of the job was when clients passed away. the enjoyable part of the job was knowing I was helping someone.


helping people


help not always provided
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Insights into Care UK Residential Care Services

Based on 196 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Exellent company to work for.

I learned a lot from Care UK, I had never done care work before and they were willing to give me the opportunity to learn. Care is very hard work but all the people I worked with were all very nice & friendly and I loved every minute of working for them.


Got to meet new people


Could be long hours
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current employee (praying to leave) wolverhampton

PLEASE READ BEFORE APPLYING!!! When you start you employment there are lots of promises, but in reality its just lies. 5 full days training with no pay, no lunch, no assistance towards CRB (£50), 2 free work tunics (pay for all other uniform yourself), no petrol allowance, lowest paid care agency in town, manager has no customer service skills - no hope for the employees when they dont even care about the clients. Other care staff are friendly, no set rotas so cud have 50hrs 1 week and 10 hrs the next, favouratism shown to certain employees - if you dont submit to all they ask you to do and you have your own mind you dont fit in. very high staff turnover. The best part of the job is the service users who do appreciate all you do for them, good ongoing training. Work extremely long hours (06.00 - 22.00) lots of gaps between calls - not being paid, you can be out of your house for 15hrs a day and only actually do 10hrs wrk in that time. No set area to work may have to travel 5 miles for 15 mins call and get paid about £1.40. Not hourly paid- you are paid per call . If you dont agree to cover calls when you are off they cut yr calls the next week. GUD LUCK CUS YOU WILL NEED IT !!!!!!!!!!!


service users, other care staff


pay, manager, no milage, no support
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Overall rating

Based on 751 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.9 out of 5 stars for Culture

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