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Carlisle Support Services
2.7 out of 5 stars.
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Carlisle Support Services Pay & benefits reviews

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2.5Work-life balance
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Expect To Much

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Ask for to much for rate and there's no overtime rate and it's unsociable HoursSays £9.89 but in reality £8.89 an hour as you don't have the option to take your own lunch and easily spend £10.00 a day on lunch (add that up and your spending £200 a month on food and don't have a choice)They job should have a lunch allowance You never know where your going to have lunch, You could be at huge station enjoying the facilities and next day sat in a shoebox of a room eating your dinner whilst someone's using the attached toiletYour always on duty so after you've bought your lunch you might get a call telling you to deal with an incident 30minutes awaySecurity officer made to look like a police officer without the powers and without the pay rate.Because of the vetting many people fail and know they have something to hide so start being jobsworth to prove themselves and reporting silly thingsVery high staff turnover. People.tgatbstay it's because it's the best job they've ever had

Pros

Free Travel, See Sites

Cons

Long unsocial hours, Bad Hourly Rate, Two faced colleagues, No backup from BTP, No set lunch hour/area, On your feet all day
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It's alright

Carlisle Support services not very good, worked at arsenal last game supervisor choose favourite worker's 👎, there are so many good company's out the carlisle support services not one of them

Pros

benefits, stadium work

Cons

long hours
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Good environment for work

Good organisation to work for and I would recommend to anyone.The company insure that the work place is safe and also environmental friendly.Keep it up

Pros

Some venues we have free lunch

Cons

Long hours
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None

Worked for Carlisle and was told the shifts were 4 on and 4 off well that never happened and I was put here their and every were never had a weekend off in 8 months was with the company for over a year no uniform . Wages was always on time some shifts I never did get paid for

Cons

Long hours no home time
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Don't work here

Bad pay long hours, no bonuses, earlies and nights in same week, no extra pay for nights or weekends. Hard to get holiday you have to earn it 1 hour holiday per 8 hours worked.Not enough shifts going at the moment yet they decide to hire more people. And you only get your shifts for the following week on a Thursday or Friday so you can't make plans.

Pros

Colleuges

Cons

To many to list.
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Excellent

Carlisle are the best company you ever work with, they look after their staff, you get break on time and you get paid according to your hours. I recocomed to work for them.
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Good apart from management

When i started all was good but after first month my wages were always wrong and had to wait until my next payday for what i was owed. sometimes it took longer as i always had to remind them. they always ran out of products needed to do the job at hand and then got a ear full when jobs were not done to standard.
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Stress!

If you find yourself working for Carlisle support services for their railway division, then good luck. There is a multitude of issues within the company, if not being the overbearing management who are almost incompetent, maybe it'll be the fact that they say you're "trying to pull the wool over their eyes" if you don't have the numbers they expect you to get. The benefits aren't worth the stress, the money isn't either. If you have no other option then good luck, otherwise i'd find any other minimum wage job to apply for.

Pros

free railway travel

Cons

hours are awkward. Management is a mess.
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Horrible work place

Do not recommend working here, no extra pay for nights, full of kids who chock, management never helpful and haven't got a clue. Shifts each week are mixed up one week doing nights and earlies in the same week. Make you crossed trained for no reason, awful pay and really badly organised and run. The wage is bad and hardly enough money to live on, doing the amount of hours you work.

Pros

No pros at all. Awful company to work for....

Cons

Bad pay, management are a joke, no discounts on food and the same pay for working nights.
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Very good company to start your carrier

Carlisle support services is very good company, get salary on time and very good manager support from (Yameen). Get lots of work.. But pay is very low
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Terrible

The management is a joke, the pay is a joke due to the danger in the job role, no extra pay for nights, no extra pay for over time, 90 percent off the management aren’t there to help with anything, the job role is far from worth the stress and low pay don’t do it!

Pros

They may get your pay correct once in a while

Cons

To many to list.
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Fun workplace

Not a bad place to work but the change in management every few weeks is a bit much i had a very good shift pattern and they do tend to cater to your needs fairly well

Pros

good hours

Cons

often changes in management
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Don't even bother applying low rage long hours

Very bad company to work for, a culture off bullying from management who pressure you into being crossed training for no extra pay, long hours the company has a contract with Eurotunnel or getlink it is called now.
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Find something better

Working since last year June and thought get more benefits and have good future but it was wrong if you could find better please do it paying scale are less than market
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long hours

You go into work early and sign in around the back. Check tickets in the morning during opening times

Pros

free lunch

Cons

standing
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Dont go here

The staff do not support you in any way for any thing and the pay is dodgy, also way too much favouritism in this company I've worked here it's not worth it, I wasted my time life and career with this company and the pay is terribly scary, you dont even get a paid break and everyones watching over you all the time.

Pros

None

Cons

Long hours
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fun work place

Friendly and Kind you get to work in different venues and meet new people all the time. pay is really good and they help you to get a better job role.
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Don't Bother

I work set Hours which is good, would not work over time as I Don't trust their pay system. Pay on a average for holiday pay. So Pay is sort every time you take a holiday. GM is always travelling around shacking peoples hand so not doing any work. Pay average. Cannot get hold of anyone to help sort problems or queries out.

Pros

Pay on Time

Cons

None
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Fails to pay promptly or accurately

My first security role was with this company. Only provided one uniform for 6 days a week working!! Rotas provided with one days notice though advised pattern in advance ...which is then changed at short (one day) notice. Shifts cancelled on the day.Promised bonus payment on completion of short term contract but they failed to pay most people.Those they did pay had to wait and only got paid some of the money expected but as a company they don't explain why full payment not made..(nothing advised or details provided) My pay was never accurate. Still waiting for P45 even though legal requirement and still waiting for outstanding pay months later! Payroll is slow and not able to process worked hours accurately or timely and many people lose out by hundreds of pounds.My last week shifts were all cancelled with less than an hours notice and only the favoured family and friends are given the promised hours /pay within the contract period. Would NOT recommend this company as they will not pay your worked hours and you have to fight for months to get the pay you actually earned from them.

Pros

Cant think of one!

Cons

Untrustworthy management and poor payroll system
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productive work place

good place to work, diverse and help to understand the diversity problems and management is very helpful in beaning to understand the importance of customer service.

Pros

free lunch

Cons

long hours
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Good management, gives work to those who earn it

In my time working for Carlisle, I was a safety steward at horse race days and various other functions. Although it was a zero hours contract at the time, I was often contacted early to see if I wanted to work for certain events as I'd shown I was reliable and was prepared for long shifts. So although the zero hours factor was a downside, it was countered by getting offered most of the jobs that came up at the venue I worked at.

Pros

Good team, hard work is rewarded

Cons

Can be dull, and sometimes long hours
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Overall rating

2.7

Based on 111 reviews
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Ratings by category

2.5Work/Life Balance
2.5Salary/Benefits
2.2Job security/advancement
2.3Management
2.4Culture

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