Carnell Support Services Ltd Employee Reviews

What is the best part of working at the company?Working with a great team of ladsWhat is the most stressful part about working at the company?Being away from the family to much and asking to much from the ladsWhat is the work environment and culture like at the company?Not the greatest working environment with working on the highways What is a typical day like for you at the company?When working nights at the start of the beginning week it’s a long day

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Good place to work

Ground Worker (Former Employee) - Leyland, Lancashire - 6 September 2023

Well taken care off just ashame about the rates of pay other than that enjoyed my experience working at carnell top lads great working environment so would recommend

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Insights into Carnell Support Services Ltd

Based on 19 survey responses

What people like

Ability to learn new things
Inclusive work environment
Support from manager

Great Place to work

Office worker (Current Employee) - Leyland, Lancashire - 21 August 2023

Carnell, have come a long way over the years and it is a great place to work. You aren't just seen as a number, they care about their employees. They pay market rates for the roles and they have good benefits as well being a supportive employer. For me they do the best they can and listen and care about their employees.

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Shocking experience

Could be anything day to day (Former Employee) - Nationwide - 7 March 2023

A terrible attitude to staff and performance is poor, for many reasons from very inexperienced people to poorly trained and a granite cliché no one will ever break.No encouragement from senior staff with very poor communication and no respect for people or how they should be treated when under pressure that they create.

Pros

Mmmmm

Cons

If your face doesn’t fit your out

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High expectations

Resource Assistant (Former Employee) - Leyland, Lancashire - 7 October 2022

The supervisors were bullies They’re were high expectations Job requirements were not clear I felt I was left in. Room with no support I also found a blame culture

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Good place, pay could be better

Site Labourer (Former Employee) - National - 9 August 2022

I enjoyed working here but the pay could’ve been better. Also couldn’t plan much as it involves a lot of working away from home and location could change at the drop of a hat this is also the same as to working hours. One day could be on days then back out that night.That being said it was a great place to learn new skills, met some great people and the management was great.

Pros

Progression, skills, environment

Cons

Working away, shift changes

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Too much responsibility too little experience

Supervisor (Former Employee) - Various - 26 May 2022

I had sssts and had supervised on many projects in the civil engineering /construction industry. But to act as site manager on a highways england motorway enclosure overwhelmed me. My background was drainage and on my last mentor shift I had 20 vehicles. I never had the experience and other supervisors at carnell never had a cscs black card despite being there years. I had a broad background and white card but had training needs. The next shift I was expected to be alone. I told them I wasn't competent for the job. They were great about it.I just feel they need to have a training plan to move men in supervisory roles towards black card and the essential training it involves.Sssts can't act as manager for a site on highways england.

Pros

Supportive of staff when raised worries

Cons

High expectations from under qualified staff.

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Good opportunities and supportive workplace!

Marketing Apprentice (Current Employee) - Staffordshire - 4 January 2022

Very good place to work - everyone is really helpful and I'm always learning new things. Lots of opportunities and employees are really supported throughout their daily job roles.

Pros

Friendly and helpful staff

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Great people

Office based (Current Employee) - Penkridge, Staffordshire - 4 January 2022

Good place to work, including clients and suppliers.I can't comment on the temporary or labour-only staff, but I've found people throughout the company (site / office, operatives / directors), are friendly, approachable and respectful.New ownership and management are providing greater emphasis on employee satisfaction, particularly for site-based colleagues.

Pros

Flexible

Cons

Depends what you're like and what you do

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Very enjoyable work place

Civils groundWorker operative (Current Employee) - North east - 13 August 2021

Excellent set of lads to work with nice safe environment all working together to get home safe and well at the end of a shift everything is set in place before every shift is due to start

Pros

Free work wear and company Vehcal

Cons

Not much over time

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Productive and rewarding!

Admin Assistant (Current Employee) - Leyland, Lancashire - 11 May 2021

Great place to work. Everyone is lovely, hard working and always happy to help. Many opportunities for every employee, depending on what path you choose for your career.

Pros

Great opportunities

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Good firm but just drop u like a hat

Ground Worker/Labourer (Former Employee) - England - 21 January 2021

Was a good firm to work for there safety was second to none the lads were also fantastic , sometimes the shift work could take its role and the working away from home but other than that was ok ...

Pros

Safety second to none

Cons

Jobs not entirely safe

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Great job for the right person

CCTV Rig Manager/GPS operative (Former Employee) - Stafford - 14 October 2020

During my time there I enjoyed working allover the country and built great knowledge of the industry but as time progressed the company wanted more and more so the benefits of early finishes on a Friday night and not paid for travelling became too much

Pros

Company vehicle, great management, Quality PPE Provided

Cons

No private mileage, late nights, long shifts, poor pay

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Motorway working

HGV, hiab and digger ops (Current Employee) - All motorway networks - 2 September 2020

A typical nights work can vary depending on the scheme, sometimes lifting ops some times digging. Each task requires operators planing along with exhaustive safety checks and briefings.

Pros

Safe work, different schemes

Cons

13th year staying away from home

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Bad company

Supervisor/Team Leader (Former Employee) - Blackpool, Lancashire - 17 August 2020

Lead lads on by offering work , plus even if you are a good worker if your face doesn’t your out , could go on do not adhere to health and safety only when it suited them , working in trenches without trench box

Pros

No pros

Cons

Supervisors are bullies

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Terrible head office

Supervisor (Current Employee) - United Kingdom - 7 May 2020

Promised a job, not heard a thing back. Terrible organisation and in general terrible management. Just leave you on the Learch awaiting a call from someone that doesn’t really exist.

Pros

None

Cons

Lots

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A great company to work for

Trainee (Current Employee) - Birmingham, West Midlands - 28 January 2020

I have worked at the company for over 5 years and have a great relationship with colleagues on site and in the office, right to management level at carnell. There are lots of benefits and rewards to be redeemed for your hard work. Line manager always checks in on a weekly basis with a hands on approach and regular commitment to employees welfare.

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Dreadful company to work for. Avoid at all costs

Supervisor (Former Employee) - Manchester, Greater Manchester - 20 January 2020

Contract Managers have little experience within the industry. One occasion instructing to excavate in an area knowingly there was a presence of asbestos reported in the works. Very worrying company could not leave quick enough.

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Poor management

Highways Operative (Former Employee) - Fleetwood, Lancashire - 10 December 2019

AVOID AVOID Very horrible to work for its 1 rule for management and enough for operative the site manager put you under pressure and belittle and talk down to you like you dirt and you can never do anything right to make them happy there's also a lot of bullying they say there an equal opportunity company but they take the p*ss out there staff with disabilities there no such thing as team work they go on about safety but there's no safety procedure in place also if a member of your family is I'll like my son was and was in hospital for 4 days on returning to work I got a warning for being off supporting my child

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Professional liars (and not very good at it)

General Operative (Former Employee) - West Midlands - 18 November 2019

Interview went well-was looking forward to working for them.But they tried getting me to work 16hr days for peanuts,with no compromise too. STAY AWAY!

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judgemental over things they have no idea about

Site Supervisor (Former Employee) - Higham Ferrers, Northamptonshire - 18 November 2019

after being approached by an agency i was offered a position as supervisor a position that i was more than capable to undertake 38 years in construction .to then be told that they are rescinding the offer because of my driving licence i have an old offence one month off 5 years. expired almost 2 years on my licence i was on the understanding that i was being employed to work on a road project as a supervisor most of the time i am on the front line on my feet not in a van and 1 month off 5 years to a get removed off licence pathetic

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