Catalyst Housing
3.4 out of 5 stars.
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Catalyst Housing Employee Reviews

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Location
United Kingdom61 reviews

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3.5Work-life balance

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Major change due to restructure

Indeed featured review

The most useful review selected by Indeed
It’s a good company to work for Good management friendly staff. Promotion is difficult if you want to move to a different department it can be very challenging.

Pros

Annual Conference

Cons

Difficulty to go up the ledder.
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Secure,supportive, reasonable and thoughtful management, highly recommended 👌

A breath of fresh air in a world of unreasonable employers. Supportive management and colleagues.Very well staffed so there is less over working. Decent pay.

Pros

Fully staffed, minimal stress, supportive management and colleagues.

Cons

Pay could be better.
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Insights into Catalyst Housing

Based on 5 survey responses
What people like
  • Ability to meet personal goals
  • Inclusive work environment
  • Fair pay for job
Areas for improvement
  • Ability to learn new things
  • Trust in colleagues
  • Sense of belonging

Job overload and poor management

Environment where priorities change everydayVery bureaucratic organisationManagement not listening to its employees and very politicalNice colleagues

Pros

Some nice colleagues

Cons

Poor leadership
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Learn lots with good people.

Want a challenge and make a difference? This is the environment for you. A company going through change with a mission to be customer centric.There are great managers working at Catalyst that really know how to grow talent.
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Unfair treatment

Catalyst treated me so unfairly , I don't recommend it as an employer at all. They choose people depend on the individua's favourite. This is not fair at all
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Productive workplace

I enjoyed my time at Catalyst, It was well structured and organised.I did not like the hotdesking, but all other aspects were good.Management style was very open and time was not wasted in unnecessary meetings.I left because of the travelling, had it not been for that I would still be wotking for the Organisation.

Pros

Great wellbeing activities

Cons

travelling and hotdesking
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Terrible management

Dodgy and ruthless management in the sales and marketing team. No ethics and monitor your every move albeit you perform the micromanage is on a whole new level. 9 staff members left in the space of 8 months so avoid

Pros

Guaranteed pay

Cons

No comms micromanaged to the hilt
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Great Company poor senior management

I worked at Catalyst for over a year and was excited to be joining a great company with a strong reputation. Unfortunately promises at interview did not materialise- no budget and no staff. Director very quickly became a bully which was known throughout the organisation but senior management didn’t do anything until they had no choice and then needed an outside HR rep to review and recommend. No consultation at management level especially in the housing section. However there were some excellent managers and the business partners in HR were great.

Pros

Some great colleagues and quite innovative in many ways

Cons

Poor connection between senior management and middle management
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Adequate

It depends on which position you have. It can be rewarding and frustrating at the same time . It is a massive company so there are lots of opportunities if you are looking for work
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It’s not about housing, it’s about sales and profit.

The ‘business’ comes first - over and above clients and residents it’s about the money. And if you care more about residents and not enough about profit expect to be offloaded. The head of HR focussed first on her reputation over and above being decent to colleagues. Compromise agreements were the order of the day for anyone who was stand out and didn’t have the low-rent suburban culture of the management team
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Can be stressfull and un organised.

Poor management form Catalyst but having a great team on site makes it worthwhile. Policies and procedures where all over the place and constantly changing. Don't feel they appreciated the hard work the team had put in to get results which we smashed consistently.
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good place to work

A good place to work, people are friendly and easy going. It can be a at a fast pace at times but overall good place. A lot of training is provided for new beginners. The eating area is relaxed and you have marks and spencers come to the office. There is a park next door so you can have a walk around in your lunchtime if you like doing that. There is a café at the park also which have good food at good prices.
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Customer advisor

stressful job dealing with customer complaints on the phone. fast passed and not much time between each call. friendly team and great team building. summer and winter conference amazing
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Community engagement team is excellent

very busy and competitive work environment, real friendly team,. Management was ok but was not very intrested in their temps, they did not offer support or training. They are thrown into chaos, if you are not able to withstand a challenge i would not reccommend. Plus they do not keep temps nor do there contracted employees gain prospects. The housing department is not well run. Community engagement is excellent.
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A decent job

Helpfully and friendly people, but the organization and management was lacking. It was a good and interesting experience. I fairly recommend them. It was okay
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Welcoming team and company

I have worked for Catalyst for over 12 months and in that time I have been welcomed and supported when issues have occurred outside of work that could not be avoided.
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Terrible management

Management are all over the place no morale amongst staff. People leaving every month and no stability in the team. No recognition or respect or trust for that matter. It needs a whole new overhaul to get things right again
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Excellant

A yearly evaluation is the perfect time to set clear goals for your professional development. For example, if you want to progress to a higher level, you will need to take on extra tasks and prove that you have what it takes. Through the two-way discussion with your manager, you’ll be able to identify and set clear goals for the following year. It will also give you something to base your progress on, which will help when it comes to the following year’s review.
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Mobile specialist Reading

I covered this post for 2 years with excellent feedback from both tenants and external agencies and developed the job in southeast area. Unfortunately management don’t look past the face fitting part and need people to a puppet! Shame as new values of the company as great just not used by all. Get through a little look of staff in tha
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x x

The Unity Centre in the London Borough of Brent runs a range of activities and events for kids and adults including classes, training courses, and cultural celebrations. You can also hire the centre for your workshop, party or any other type of event.
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Non progressive work place for temps

Non progressive work place for temps. My team who were all temps, some that had been there up to three years were knocked back following interviews to become a permanent member of staff, despite temping there for so long. Management within the Customer Services directorate seemed more than happy to consistently get rid of temps

Pros

None

Cons

Non progressive work place for temps
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Overall rating

Based on 63 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

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