It’s a good company to work for Good management friendly staff. Promotion is difficult if you want to move to a different department it can be very challenging.

Pros

Annual Conference

Cons

Difficulty to go up the ledder.

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Secure,supportive, reasonable and thoughtful management, highly recommended 👌

Estate Services Caretaker (Current Employee) - London - 25 January 2022

A breath of fresh air in a world of unreasonable employers. Supportive management and colleagues.Very well staffed so there is less over working. Decent pay.

Pros

Fully staffed, minimal stress, supportive management and colleagues.

Cons

Pay could be better.

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Insights into Catalyst Housing

Based on 5 survey responses

What people like

Ability to meet personal goals
Inclusive work environment
Fair pay for job

Areas for improvement

Ability to learn new things
Trust in colleagues
Sense of belonging

Job overload and poor management

N/A (Current Employee) - London - 10 July 2021

Environment where priorities change everydayVery bureaucratic organisationManagement not listening to its employees and very politicalNice colleagues

Pros

Some nice colleagues

Cons

Poor leadership

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Learn lots with good people.

Operations (Former Employee) - London - 25 June 2021

Want a challenge and make a difference? This is the environment for you. A company going through change with a mission to be customer centric.There are great managers working at Catalyst that really know how to grow talent.

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Unfair treatment

Housing support manager (Former Employee) - West London - 3 November 2020

Catalyst treated me so unfairly , I don't recommend it as an employer at all. They choose people depend on the individua's favourite. This is not fair at all

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Productive workplace

HR Operations Manager (Former Employee) - Ealing, Greater London - 31 October 2020

I enjoyed my time at Catalyst, It was well structured and organised.I did not like the hotdesking, but all other aspects were good.Management style was very open and time was not wasted in unnecessary meetings.I left because of the travelling, had it not been for that I would still be wotking for the Organisation.

Pros

Great wellbeing activities

Cons

travelling and hotdesking

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Terrible management

Sales Executive (Former Employee) - Ealing Broadway Station - 21 July 2020

Dodgy and ruthless management in the sales and marketing team. No ethics and monitor your every move albeit you perform the micromanage is on a whole new level. 9 staff members left in the space of 8 months so avoid

Pros

Guaranteed pay

Cons

No comms micromanaged to the hilt

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Great Company poor senior management

ASB (including Safeguarding and CCTV) Manager (Former Employee) - London - 4 July 2020

I worked at Catalyst for over a year and was excited to be joining a great company with a strong reputation. Unfortunately promises at interview did not materialise- no budget and no staff. Director very quickly became a bully which was known throughout the organisation but senior management didn’t do anything until they had no choice and then needed an outside HR rep to review and recommend. No consultation at management level especially in the housing section. However there were some excellent managers and the business partners in HR were great.

Pros

Some great colleagues and quite innovative in many ways

Cons

Poor connection between senior management and middle management

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Adequate

Estate caretaker (Current Employee) - Portobello square and village - 27 May 2020

It depends on which position you have. It can be rewarding and frustrating at the same time . It is a massive company so there are lots of opportunities if you are looking for work

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It’s not about housing, it’s about sales and profit.

Head of service (Former Employee) - Ealing - 24 April 2020

The ‘business’ comes first - over and above clients and residents it’s about the money. And if you care more about residents and not enough about profit expect to be offloaded. The head of HR focussed first on her reputation over and above being decent to colleagues. Compromise agreements were the order of the day for anyone who was stand out and didn’t have the low-rent suburban culture of the management team

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Jobs at Catalyst Housing

See more jobs

Neighbourhood Customer Specialist

West London

30+ days ago

Neighbourhood Customer Specialist

London

30+ days ago

Stock Condition Surveyor

London

30+ days ago

Estate Services Caretaker

Slough

30+ days ago

Young Persons Support Worker - Day Only

Watford

30+ days ago

Can be stressfull and un organised.

Sales Consultant (Former Employee) - Southall, Greater London - 17 March 2020

Poor management form Catalyst but having a great team on site makes it worthwhile. Policies and procedures where all over the place and constantly changing. Don't feel they appreciated the hard work the team had put in to get results which we smashed consistently.

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good place to work

Sales Administrator (Former Employee) - Dunstable, Bedfordshire - 6 March 2020

A good place to work, people are friendly and easy going. It can be a at a fast pace at times but overall good place. A lot of training is provided for new beginners. The eating area is relaxed and you have marks and spencers come to the office. There is a park next door so you can have a walk around in your lunchtime if you like doing that. There is a café at the park also which have good food at good prices.

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Customer advisor

Customer Advisor (Former Employee) - Oxford, Oxfordshire - 17 January 2020

stressful job dealing with customer complaints on the phone. fast passed and not much time between each call. friendly team and great team building. summer and winter conference amazing

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Community engagement team is excellent

Customer Service Advisor (Temp) (Former Employee) - London - 16 January 2020

very busy and competitive work environment, real friendly team,. Management was ok but was not very intrested in their temps, they did not offer support or training. They are thrown into chaos, if you are not able to withstand a challenge i would not reccommend. Plus they do not keep temps nor do there contracted employees gain prospects. The housing department is not well run. Community engagement is excellent.

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A decent job

Multi-trader (Former Employee) - London - 6 January 2020

Helpfully and friendly people, but the organization and management was lacking. It was a good and interesting experience. I fairly recommend them. It was okay

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Welcoming team and company

Orchard Specialist (Current Employee) - London - 20 November 2019

I have worked for Catalyst for over 12 months and in that time I have been welcomed and supported when issues have occurred outside of work that could not be avoided.

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Terrible management

Executive (Former Employee) - Various - 10 November 2019

Management are all over the place no morale amongst staff. People leaving every month and no stability in the team. No recognition or respect or trust for that matter. It needs a whole new overhaul to get things right again

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Excellant

2nd Line Engineer (Former Employee) - London - 21 October 2019

A yearly evaluation is the perfect time to set clear goals for your professional development. For example, if you want to progress to a higher level, you will need to take on extra tasks and prove that you have what it takes. Through the two-way discussion with your manager, you’ll be able to identify and set clear goals for the following year. It will also give you something to base your progress on, which will help when it comes to the following year’s review.

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Mobile specialist Reading

Mobile Specialist (Former Employee) - Reading, Berkshire - 3 October 2019

I covered this post for 2 years with excellent feedback from both tenants and external agencies and developed the job in southeast area. Unfortunately management don’t look past the face fitting part and need people to a puppet! Shame as new values of the company as great just not used by all. Get through a little look of staff in tha

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Youth & Community Volunteer (Former Employee) - London, Greater London - 9 May 2019

The Unity Centre in the London Borough of Brent runs a range of activities and events for kids and adults including classes, training courses, and cultural celebrations. You can also hire the centre for your workshop, party or any other type of event.

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Non progressive work place for temps

Housing Assistant (Former Employee) - London, Greater London - 6 April 2019

Non progressive work place for temps. My team who were all temps, some that had been there up to three years were knocked back following interviews to become a permanent member of staff, despite temping there for so long. Management within the Customer Services directorate seemed more than happy to consistently get rid of temps