Cathay Pacific Employee Reviews

Nice company to work for if you love traveling however pay is not relevant to the amount of workload and long hours and not enough of rest. short of staff.

Pros

Many destination to fly to

Cons

Low pay and tiring job

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Nice working team

Flight Attendant (Former Employee) - Manchester, Greater Manchester - 21 September 2023

Enjoy working as a flight attendant in Cathay Pacific Airways, great people there , always has good teamwork among the flight, although company hard ware is not as gd as other airline

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Insights into Cathay Pacific

Based on 24 survey responses

What people like

Ability to learn new things
General feeling of work happiness
Feeling of personal appreciation

Areas for improvement

Fair pay for job
Support from manager

Nice Colleagues but Poor management

Flight Purser (Former Employee) - United Kingdom - 7 June 2023

Long pattern to and from Hong Kong . Always full loaded with passengers and very busy flights. Everything seems to be okay before covid.After Covid , company closed base and redundant crews so suddenly.

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Good place to work

Pilot (Former Employee) - London, Greater London - 22 April 2023

Although the london base closed, CPA was a great company to work for. Modern jets. Good pay and fantastic benefites.Company Culture: Cathay Pacific is known for its strong safety culture, professionalism, and commitment to excellence. The airline places a high emphasis on safety and has a reputation for maintaining high standards in training, operational procedures, and maintenance. Pilots may appreciate working in an environment that prioritizes safety and professionalism.Lifestyle: Cathay Pacific's pilot roster may offer a good work-life balance, with various roster patterns and options that allow for predictable scheduling and time off. This can provide pilots with the opportunity to balance their professional and personal lives effectively.Employee Benefits: Cathay Pacific offers a range of employee benefits, including discounted travel privileges for pilots and their families, insurance coverage, retirement plans, and other perks that can enhance the overall employment experience.

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Cathay pathetic

Customer Service Manager (CSM) (Former Employee) - London, Greater London - 31 March 2023

Low paid company with rotten working atmosphere. Long working hours, low salary, stupid rules make your life so tough. Only have 14 days of annual leave per annum. Some of the senior staffs are unfriendly and mean.

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Good place to start your cabin crew career

Flight Attendant (Current Employee) - London - 14 December 2022

Have to learn to work with variety types of people, and be flexible. Travel concession is a plus.Have to learn to adapt the Asian culture working environment.

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Good experience

Flight Attendant (Former Employee) - London, Greater London - 7 September 2022

It’s a good job for you to learn different culture and new so many different people, as you will have so many chance to travel all around the world.

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OK if its your first job

customer service (Former Employee) - London, Greater London - 24 May 2022

under pay job and company (the superior) does not respect staff. Easy to make friends with colleagues and get cheap tickets for travel. other than that, please avoid.

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Fun and led back

Customer Service (Former Employee) - London, Greater London - 23 May 2022

Generally easily job and easy to make friends during work. Most of the leaders and supervisors are friendly.

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Stressful workplace

Flight Supervisor (Former Employee) - London, Greater London - 9 May 2022

Stressful but you get discounted tickets on travels for family and friends. You get used to the hours you work which is super long and you get very jetlagged

Pros

Discounted travelling

Cons

Long hours extreme pressures

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Just ok

Engineer (Former Employee) - London, Greater London - 25 March 2022

just ok but not as good as the golden age of cathay. Most expereienced people has left the company already. COVID is hitting the industry hard and the city is struggling.

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Fun place to work with

Cabin Crew (Former Employee) - United Kingdom - 4 March 2022

It is Fun to work with people from different cultures and good management and reasonable layout allowence, it can be stressful to serve customers on time.

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company policies and updates are changing everyday

Flight Supervisor (Former Employee) - Heathrow Terminals 1, 2 & 3 Station - 31 January 2022

been working at this company for a very long time, not regretted but definitely would not recommend to anyone! very obvious junior/ senior culture in the company!

Cons

poor management

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Productive

Customer Service (Former Employee) - London, Greater London - 18 January 2022

Happy working environment, management are good, good benefit and you can get the discount ticket after passed the probation. The salary is not much then your expected.

Pros

Discount ticket

Cons

Low paid

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great company to work for

Flight Attendant (Former Employee) - London, Greater London - 23 November 2021

nice culture and peoplelove going to work and great managementjust very busy in peak season, inbound snd outbound are both busy and sometime very tiring

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Good working environment inflight

Senior Purser (Former Employee) - Heathrow Terminals 1, 2 & 3 Station - 22 September 2021

Cathay Pacific is my life. I worked there for 15 years. I enjoyed all the benefits that comes with it after working for more than 10 years. I am still enjoying my travel benefits till today, my children and my husband also included in this travel benefits. Well done Cathay Pacific, I am always missing the good old days flying over Kai Tak Airport overlooking the people’s washing line. I have the best memories being working and living in Hong Kong, thanks to this successful airline,

Pros

Good travel benefits and ood tax free food allowances

Cons

Understandably long working hours due to long haul flights and destination

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High-quality excellent high standard customer service

Senior Cabin Crew Member (Current Employee) - London Heathrow Terminal 3 - 18 February 2021

-Excellent customers service -High standards customers service training -Excellent teamwork skills -Good management system -Ensured the delivery of excellent customer service when assisting customers in a professional and efficient manner

Pros

Cheap Flight tickets, good medical insurance coverage

Cons

Long hours

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Biased managers and blaming culture

Passenger Service Officer (Former Employee) - London Heathrow Airport, Greater London - 1 November 2020

Cathay Pacific is an exceptional Airline( if you are a customer ) that promotes Great Customer service .I mat some incredible people working there and made some friends for life . They are Incredibly strict , not everybody got fair chances to progress plus they implement constant disciplinaries for everything and blaming culture.Every supervisor is afraid of the next one up and when something goes wrong everybody is quick to shift the blame.Overtime wasn't well paid and you are expected to do it due to the nature of the job.Many people got promoted because friendly with management but they had no idea on how to manage people at all and would often go against procedures to please customers but then they would force you to follow procedures ( to look good with customers themselves).Overall not worth joining now as things have changed and not many benefits left ....... just stress

Pros

Used to get discounted tickets

Cons

Biased Managers, bullying, blaming culture, high turnover of staff

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Fast pace productive and professional place to work

Group sales co-ordinator (Former Employee) - London, Greater London - 17 June 2020

I really enjoyed my 13 years working for Cathay Pacific Airways . They offer good training , travel opportunities and Air travel benefits and career development.

Pros

Air Travel benefits

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Best airline in the world

Senior pursur (Current Employee) - Cabin crew - 20 May 2020

Cathay Pacific is the safest airline and also the service is the best. Their safety and service training g is impeccable. Also very respectful office ambience

Pros

Travel, exposure, flexible, good salary, just culture

Cons

There are no cons, I’m most grateful to be part of Cathay Pacific

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Aviation

Flight Purser (Current Employee) - London, Greater London - 4 April 2020

As a flight attendant, you must possess good communication skills, have excellent alertness to the varied roles of being a flight attendant as well as being flexible in your life routine travelling between cities and continents.

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