Cavalry Healthcare Ltd Employee Reviews

Cavalry puts staff and clients at the heart of everything. A fun and nurturing environment for all. Plenty of support and career progression. A fantastic company

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I was generally unhappy and struggled to get work.

Health Care Assistant (Former Employee) - Merseyside - 22 September 2023

What is the best part of working at the company?None, never any local work. Was told there was plenty of shifts in Liverpool but I didn’t work one shift anywhere in Liverpool. All where in the Wirral, Southport and Ormskirk. I don’t drive either so it was a nightmare getting to shifts for 8am.What is the most stressful part about working at the company?The lack of local work. Promised local shifts but there was literally never any available in Liverpool.What is the work environment and culture like at the company?None. I wouldn’t recommend this agency.What is a typical day like for you at the company?A struggle since there was no work in Liverpool even though I was told there were plenty of places in my area.

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Insights into Cavalry Healthcare Ltd

Based on 69 survey responses

What people like

Ability to learn new things
General feeling of work happiness
Clear sense of purpose

Lots of advantages at cavalry.

Support Worker/Senior health care assistant. (Current Employee) - Liverpool - 16 August 2023

I enjoy meeting new people going to different placements. I was put forward to do some learning for a senior role this has built my confidence that I cannot explain and it makes me feel that I have achieved more knowledge. I intend to keep on learning and growing my strengths.

Pros

.Always opportunities for growth.

Cons

Need more communication on cancellations.

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Horrible Company

Health Care Assistant (Former Employee) - Bradford - 14 August 2023

Do not waste your time working for this company. Absolutely disgusting the staff are treated like nothing management do not care about you or your needs. They give you shifts that are miles away from you and when you decline to go they don't give you as many shifts. Their timesheet is just confusing and they make it so difficult with everything.Seriously I wouldn't recommend working there they don't give you any sort of training absurdity. Don't waste your time !!!!!

Pros

Pay rates when you get a shift miles away !

Cons

Everything the whole company!

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Barely any shifts

Care Assistant (Current Employee) - Southport - 3 August 2023

Management seem to be very caring and I like the goals they have regarding their high standards of care.Complex care and management seem to have a really good support network, recognition and regular shifts, as an agency HCA this feels different. Struggle to get shifts in local areas especially if you cannot drive. So many available shifts are in different areas I can not personally get to as they are not within my area. Shifts can be cancelled the night before which you can be reliant on as shifts may not be regular for you. Usually no reason is given as to why they can be cancelled. It can also take a while for applied shifts to be approved, and those can randomly update. e.g I applied for 15 shifts one month and got 6 actual shifts from this.The company is rapidly expanding however they keep taking on more clients rather than focusing on the employees they have and ensuring they have local shifts. The amount of emails you get is far too much!! Sometimes three emails within minutes of each other over the same thing. You can unsubscribe from them but then could miss something relevant and important. Once had an email about an internal competition to see which manager could get the most 5 star reviews on indeed which to me really does feel like skewing the reviews. The flexibility of the role is really good! You can pick and choose when and where you want to work. The company and management seem very passionate about what they do and the care they provide. Whenever I've had to phone anyone over queries or for advice they have been helpful and friendly and line -

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Fun place to work

Senior Co-ordinator (Current Employee) - Liverpool - 21 July 2023

Lovely place to work, team are like a family. Good pay.Good support from management, location for the office is great, free parking and get to meeet other branches often

Pros

Great team

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Rapidly Growing

BLANK (Current Employee) - Liverpool, Merseyside - 23 June 2023

Positive - The company is led by caring people who understand their industry.Negative - Due to the quick growth it can often feel like there's a lack of leadership.

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Great company to work for

Support Worker/Carer (Current Employee) - Cheshire - 26 April 2023

After working with few different companies over the years, Cavalry has been one of the best to work for. Starting from the interview process with Olivia who has been amazing and really helpful all through the trainings with Jo who was really informative about the subjects it showed how much they value their care staff. All communications with the office been easy.

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A very nice Agency to work with. Customer service and HR are t best

Health Care Support Worker (Current Employee) - Liverpool - 26 April 2023

Their services are top notch. Both the customer service and HR team. You guys should keep up the good work. The salaries are good and the clients have respect for the workers. They provide trainings the help the staff members to do their Jobs efficiently and professionally.

Pros

None

Cons

None

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Productive and fun

Health Care Assistant/Support Worker (Current Employee) - Liverpool, Merseyside - 26 April 2023

"The interview process here was very fast - I applied for the position and within two days, I was called in for an interview. As I was in urgent need of a job, the HR department was incredibly helpful and supportive. They expedited the process by contacting my previous employers for references and ensuring that all the necessary paperwork was approved quickly.The training here is also very intensive, and the trainers are very approachable and always willing to help. I even had the opportunity to speak with the CEO, who was a friendly and inspirational person.Overall, my experience with this company has been positive so far. The efficient interview process and supportive HR department have made me feel welcomed and valued, while the intensive training and approachable trainers have helped me to feel prepared for my new role."

Pros

They provide Free refreshments In the training

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Jobs at Cavalry Healthcare Ltd

See more jobs

Health Care Assistant

Lytham St. Annes

3 days ago

Health Care Assistant

Complex Care Support Worker

Wem

3 days ago

Excellent working place

Senior Support Worker (Former Employee) - Shrewsbury - 26 April 2023

Wonderful staffs,you always have the hours you need and can wotk bank Holidays with is always extra.Always have help from the office when ever you need it.

Cons

Long hours available

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A lovely agency to work

Staff Nurse Band 5 (Current Employee) - Manchester, Greater Manchester - 25 April 2023

I joined Cavalry in 2022 and it’s the best decision I ever made! The consultants are amazing and very helpful even at midnight! What I love most about Cavalry is that they try their hardest to get their staff jobs with the best rates in some of the lovely care homes! An amazing place to work!

Pros

They answer you anytime, no waiting on the queue.

Cons

More shifts in Manchester

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Productive and friendly staffs

Support Worker (Current Employee) - Liverpool - 25 April 2023

Cavalry healthcare is best company I have worked with,the staffs are friendly,always ready to solve whatever issues you have ,makes you happy in ur job placement and helps you in ur career progression.

Pros

Career progression/trainings

Cons

As much shift as you want

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Rewarding and challenging role

Community and complex support worker (Current Employee) - Chorley - 25 April 2023

Cavalry community services are striving to ensure a safe and enjoyable environment for the people they support. The staff are looked after and training is up-to-date and constantly reviewed. I have had a very good relationship with my management and found them very fair especially when dealing with issues with colleagues. I am very happy with the management in the Liverpool office

Pros

Good work life balance

Cons

During non term time you will have long days but this is absolutely what is to be expected

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Community services

Health Care Assistant (Current Employee) - Liverpool, Merseyside - 25 April 2023

I've been with Cavalry Healthcare since December 2020 and it's been such a great experience . Cavalry always wanting you to grow and climb the ladder with the amazing opportunities they give, for example complex care; tracheostomy, PEG and internal feeding, medication management, autism training ,seizure management training and so on. All this they offer. I have had the up most incredible support from all the team which I've never had EVER. Cavalry Healthcare Itd is a company I will forever recommend! When it comes to Profits and caring for those in need they will always choose the people 🫶🏻

Pros

Everything

Cons

N/a

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Community care team

Community Support Worker (Current Employee) - Liverpool, Merseyside - 25 April 2023

I started working for community care team back in December so only a short time, although in this time I feel I have made a massive difference to service users daily life. Staff working alongside me within the community team have been really helpful and supportive making a difference to to services users life’s making each day that little bit easier.

Pros

Available shifts, having a team to liaise with.

Cons

Long hours

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Professional company with good pay

Cavalry Community Services (Current Employee) - Southport - 25 April 2023

I have been with Cavalry Community Services for 6 months now and I love it. I originally left my old company due to poor pay and poor management, this has been a greatly improved since working with Cavalry. The pay is great for this industry and I have never been short of work since I arrived. My interview process was very professional and management are very supportive to you and your clients. The office team are approachable and I can honestly say I actually like going to work now. My team mates are great, and I feel appreciated here. It is a very thorough process to be hired, but this made me feel it was a reputable company and the person who interviewed me kept in contact everyday until I was signed off to work. I would definitely recommend Calvary Community Services to others.

Pros

Good pay, friendly, professional.

Cons

None really

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Welcoming and professional company

Support Worker (Current Employee) - Blackburn, Lancashire - 25 April 2023

This company has been accommodating since I began working for them. They have always supported me when I needed it and I feel part of the team. They are always professional and put at ease any queries I’ve had. They respond to everything very quickly and I feel that the pay is more than fair for the job I do. I have been happy since I began working for community services and can see myself progressing with this company in the future.

Pros

Fair pay

Cons

None

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Professional and very compassionate company

Support Worker (Current Employee) - Chorley, Lancashire - 25 April 2023

Great company to work for . Any issues presented are always resolved quickly . Friendly management and great team to work within . A company that is on the up .

Pros

Friendly . Well paid . Good training

Cons

None

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Not enough work to be worthwhile.

Staff Nurse (Former Employee) - Chester, Cheshire - 21 April 2023

I have had no choice but to leave and write this job off as a reliable source of income. Simply put, there were just not enough shifts to make it work. There were plenty of HCA and "complex care" shifts. I had no success in booking suitable work on the app; as the few I'd booked on there were cancelled soon after as they were no longer available. It was a case of first come first served. (I suspect that other reviews stating the work goes to the favoured few are true). Much of the work was out of my preferred area and they only paid mileage if these shifts were desperate to be filled. Yes, no mileage allowance is paid. Therefore I used my "sitting around waiting for work" time to apply and get another full time post elsewhere. I have also found another agency which has more work, better pay and pays mileage as well.

Pros

Good for HCAs and nurses experienced in complex care and 1:1s.

Cons

Couldn't get work.

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Professional, Family Orientated Company

Branch Manager (Former Employee) - Blackburn, Lancashire - 20 April 2023

I worked for Cavalry briefly but I’d bitten off more than I chewed with the role (at no fault of the company) From my first day, I was made to feel like a member of the family, the outpouring of support & welcoming was overwhelming and not something I had experienced before. When companies say they put employees first, this company REALLY means it. If you ever receive an opportunity to join Cavalry, my advice would be to grab hold with both hands as this is a company which will allow you to grow, develop and flourish.