CC33 FS Ltd
3.1 out of 5 stars.
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CC33 FS Ltd Employee Reviews in Sheffield

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3.2Work-life balance

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Perfect if you have sales experience

Featured review

CC33 FS Ltd selected this as a representative review
As a former employee i don't have a bad word to say about the company or management, including senior management; they're all very down to earth up for a good laugh as long as you're working. I was on the outbound team and this was my first sale's role. In hindsight it would of been more advantageous to have sale's experience but my team leader and team manager were very accommodating for this and did their best to help improve my sales skills. My only gripe about the role is that the calling list could do with being a bit more accurate so you're not calling people who have recontracted recently etc but all the coaches and management want their advisors to succeed and if advisors want to progress within the company you will be encouraged and supported in that.

Pros

An hours break in total that you divide up yourself and take when you want it, competitions tor staff to win TV's etc, Management very approachable and down to earth

Cons

Would of preferred an earlier start and finish time
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tough but fun

i currently work on the sales team at cc33 and i enjoy it. it can be challenging day to day but overall its a good atmosphere. team leaders are their for you when you need it. cant fault it really.

Pros

free breakfast, free gym
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Good money, good environment.

Been at CC33 for about 6 months. It's decent.Some good money in bonus and incentives although basic salary could be better.Can have a laugh there and made some good mates, theyre probably the best part of the job. Been at a few call centres in sheff nd this one seems to be the best one for me and my experience Overall, not a bad place to work but a few areas still need some work

Pros

Bonus, people, location

Cons

Basic salary, long days
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Productive and Enjoyable!

CC33 is a great call centre and helps it's agents enjoy their work whilst working hard and taking pride in what they do. From directors to agents and everyone in-between I can say that it is a very friendly workplace.
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Excellent and friendly place to work

Great friendly atmosphere, all the people from management to the cleaners will give you the time of day, receptionist is very welcoming. Work life is great as there is loads of help out there if you are struggling, management are very easy to approach and helpful.

Pros

Free parking, free breakfast club

Cons

None that i can think of
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Fun place to work

I do not have a single bad thing to say about CC33. any pay issues etc are rectified ASAP. Management are really friendly and supportive. I started as an agent and within a year I became a Team Leader with the support of management. Very competitive but you have to be in a call centre environment. Not had a single bad experience since starting here at CC33. Would highly recommend this company to anyone.

Pros

Incentives, breaks, progression

Cons

Na
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Best job I've ever had

Amazing staff, amazing team leaders, felt valued all the way to the directors, one of which has set time aside to have one to ones with me to help me progress in the company, loads of progress opportunities, lots of side movement to other campaigns possible, bonus is incredible!
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Challenging but Rewarding

I joined CC33 after leaving the energy industry. I was welcomed into the team and it was a seamless transition from my old job. The management team have been wonderful and really helpful in helping me find my feet within the company. There is plenty of opportunity for development and growth. The business is fast paced and really interesting, I really enjoy my job and the staff provide a welcoming and friendly environment. A great place to work and I would definitely recommend to those who have experience in sales.

Pros

Free Breakfast, Free Sky TV and Mobile, Free Gym

Cons

None
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Too stressful

Fast paced environment but the managars are more bothered about chatting to each other than helping the team out. I worked there for a few weeks and left - they messed up my pay so i spent time chasing that as well.
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Official response from CC33 FS Ltd

12 October 2021
Hello,Thank you for your feedback, this is disappointing to here.If you could provide any more information or any additional feedback to HR@CC33.co.uk - Any feedback we receive allows us to make changes moving forward.Regards,CC33 Recruitment & HR Team
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They don’t appreciate there staff

Well I had worked at cc33 from February to September few positives great staff and made some great fiends now the negatives bullying tls management do not appreciate there staff and no thanks for hitting targets or going above and beyond taking bonus of you when your worked hard for it and promises of big bonus but any mistakes and this company will just get rid of you take your bonus or put you in constant meetings

Pros

Free gym

Cons

Long hours, poor management lied to and made to feel like a criminal most of times
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They dont care at all

Everyone leaves after a while, very un organised.Managed my kids with very little or no experience. Most cases the team mates ask each other as management dont have a clue.

Pros

Money taken off your bonus for every % not met

Cons

Long hours, poor training. Unorganised
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Official response from CC33 FS Ltd

8 September 2021
Hello,Thank you for your feedback, this is disappointing to here.If you would like to provide any more information or any additional feedback to HR@CC33.co.uk - Any feedback we receive allows us to make changes moving forward.Regards,CC33 Recruitment & HR Team
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Truly appreciated

From the short time I have been here I have truly felt part of the team and have had numerous positive comments about how well we have done whilst doing our role. I can honestly say it's not often you find companies praising you . Quite the opposite in most cases as they often concentrate on any slight negative

Pros

Great people throughout the business and at all levels

Cons

Have to drive into the town centre with some who have clearly no idea about highway codes etc
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Enjoyed my time there.

- Pays decent - Management are very friendly but sometimes unorganised- Mental health app is a great support - Bonus structure is great - Incentives from the business is good

Pros

Free Breakfast

Cons

Limited parking and Targets
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Good money, good environment.

Been at CC33 for about 6 months. It's decent.Some good money in bonus and incentives although basic salary could be better.Can have a laugh there and made some good mates, theyre probably the best part of the job.Been at a few call centres in sheff nd this one seems to be the best one for me and my experience Recruitment was easy enough and fairly quick although the interview itself was probably abit too easy? Overall, not a bad place to work.

Pros

Bonus, people, location

Cons

Basic salary, long days
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Avoid

Pay is never correct for advisors or team leaders have numerous issues month on month with payments not been correct, some agents have even failed to be paid for a full months work, this then takes days to rectify. The recruitment process for agents is based on quantity, not a quality ratio, if questioned then you are seen as a negative contributor.The screening process for the agents was a series of basic questions and no reference checks or CRB checks are completed, presuming this is down to cost.Mental health is seen as a problem in this company and support will be minimal at the best of times.

Pros

Incentives

Cons

Pay, Management
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Official response from CC33 FS Ltd

16 August 2021
Hello,Thank you for your feedback, this is disappointing to here. If you would like to provide any more information or any additional feedback to HR@CC33.co.uk - Any feedback we receive allows us to make changes moving forward. Regards,CC33 Recruitment & HR Team
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Good place to work

Enjoyed working at CC33. Very good training provided. I got all opportunities to learn and explore in my role. Great management. You can work weekends if you wanted to earn extra than salary.

Pros

Good training, flexibility to work from home

Cons

Long hours, shouldn't attend personal calls, for me long distance to travel
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Avoid if you value your mental health and correct pay

Seriously avoid here. You will be lied to at interview about what work you will be doing. This job is objectively cold calling (Sheffield) no 'warm leads' You will be late paid. And it will take ages to resolve. You will have to pay £250 if you leave before 6 months to pay back the cost of your training. Targets arent unrealistic, but they aren't exactly wholly acheivable either. Management have a very close knit circle and culture and any upset to that status quo will result in you being called toxic/ bad for buisness.

Pros

None

Cons

Stressful environment
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Official response from CC33 FS Ltd

24 June 2021
Hello,Thank you for your feedback, this is very disappointing to hear. If you could please send across more information to HR@CC33.co.uk - We would like to like into this matter further and address any issues you may have faced. Regards, CC33 Recruitment & HR Team
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The perfect place to progress

I joined this company with no experience in telesales, but with thorough training and regular support, I very quickly gained the confidence and skills needed to excel in my role. Since then, my hard work has been valued and opportunities have been given to me like in no other workplace I've been a part of before and I have been able to climb the career ladder quickly thanks to CC33's dedication to developing their people. The management are friendly, flexible and always looking to improve which I find very inspiring. The workplace is always vibrant and energetic, and you will be surrounded by a diverse mix of people, and although there are expectations for delivering success, there is also a huge emphasis on the happiness and health of employees too. Whether you are looking for money, progression, job satisfaction, or all three, CC33 is the place to be

Pros

Excellent career development opportunities
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Valued as a person, Rewarded for progress

In all honesty, CC33 values its staff members and appreciates their effort, especially in recent times. If you're willing to learn and put the graft in, then you'll be rewarded appropriately through incentives (cash or gift) and progress up the career ladder. This is a place where you can be yourself and not have to put on a persona associated with most sales roles. You can off thrive off your own skill and personality. The role can be busy and there is certain aspects that may seem jarring if unfamiliar with the subject of your campaign (like I was), but your management team is regularly checking in on you, helping you progress and offering constructive feedback.

Pros

Friendly, inclusive workplace
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Official response from CC33 FS Ltd

24 June 2021
Thank you for your feedback.This is great to hear you are enjoying your time with us!Regards,CC33 Recruitment & HR Team
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great managment

i work on inbound sales and absolutly love it.the management are amazing if ever i have had a problem at work or at home i can always talk with them and they do all they can to help.

Pros

great team that help each other

Cons

weekend hours
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Worst of all the call centres I’ve worked for in sheffield

It felt like from the 1st day of training to the last second I spent at CC33 there was always something going wrong.A week into training and management couldn’t tell us what our job was actually going to be. Management seemed to have 5 meeting s a day about commission and how amazingly it was going to be. (I was there for 2 months and they still hadn’t decided what we were supposed to be selling to make any commission)The office had numerous Covid outbreaks in which management repeatedly gave advice against guidelines.At the point I left management we’re giving special positions out to staff members with the Perooz event of delegating their own responsibilities our fuelled with empty promises of promotions.

Pros

No

Cons

Abusive management
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Official response from CC33 FS Ltd

24 June 2021
Hello,Thank you for your feedback, this is very disappointing to here. If you could please send across more information and any additional feedback to HR@CC33.co.uk - We would like to look into your issues further to make active changes moving forward.Regards,CC33 Recruitment & HR Team

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Overall rating

3.1

Based on 83 reviews
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Ratings by category

3.2Work/Life Balance
3.2Salary/Benefits
2.9Job security/advancement
2.9Management
2.9Culture

CC33 FS Ltd Reviews by Location

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