Care Coordinator in United Kingdom
Challenging yet rewarding career.
If I am being truthful, the job is very stressful and challenging, yet extremely rewarding. To be able to help the vulnerable and elderly each day, along with their families, brings me such great pleasure. My manager is lovely, I think she has a great managerial attitude, which gives us all great freedom, yet she will always ensure our work is completed to an exceptional level. To be honest, if it wasn't for my office staff and branch manager, I don't think I would continue to work at Cera Care. Unfortunately they have promised us a bonus, making us work even harder to reach targets during an already demanding and pressured time in a pandemic, yet once we have reached these targets, our bonus has been taken away from us. Additionally Cera Care have wanted to prioritise their technical side, giving our staff new work phones, with a new app (the app is amazing for both us in the office and for families of the service users), however the actual phones the care workers use for work, seem to be quite bleak at times, with many issues arising. This consequently makes our jobs harder.I don't think we get paid a fair salary for the stress of our jobs, it is very demanding and we do have to do a week on call once a month too, which is very consuming. I guess we struggle with this a lot more, as with our previous company, our on call wage was a lot higher, and then once we transferred to Cera Care, this seemed to be another thing that got taken away from us.
Deputy Manager in Southampton, Hampshire
Great caring company
Great company to work for, communication is really good and they know how to look after staff and service users , really good detailed training and cera app is really informative and easy to use
Care Quality Lead in Norwich
Great company to work for
I would recommend Cera Care to anyone wishing to work in care. I feel that I am supported and valued. I have great colleagues to work with and I know I can always speak to my manager if I have any worries or concerns.
Carer in King's Lynn, Norfolk
Fantastic company on a mission, they take care of staff
Care company that actually cares!! I feel well looked after day to day, and there's a clear focus on protecting and supporting our users. The tech takes away a lot of admin, which frees us time to focus on users
PROFESSIONAL CARER in Yorkshire
yorkshire south and west branch
I have worked for cera care formerly mears for over 8 years i have gained so much knowledge around care the company has been up grading my knowledge and confidence throughout my time here i have been supported through difficult personal emotions by the office team throughout we work as a big family and anyone joining would be welcomed with open arms