Cera Care Employee Reviews

Great place to work , work with your schedule, good as a part time or full time job if you’re a non driver,however you only get paid per the visits done and not hourly.

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Great place to work

Care Assistant current employment (Former Employee) - Cumbria - 22 September 2023

Really enjoy my job at cera care . We have a very supportive manager in Cumbria team who fought to get us all pay rises. Our job isn't easy sometime you can work long hours but it's worth it for the service users . And weekly pay is always a bonus. Normally a typical shifts starts at 6.45 till 2 then 3pm till 10pm and plenty of choice to pick up extra if you need any spare cash.

Pros

Weekly pay

Cons

Sometimes can have long hours

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Insights into Cera Care

Based on 334 survey responses

What people like

Ability to meet personal goals
Ability to learn new things
Clear sense of purpose

Excellent job

Carer (Current Employee) - East Lothian - 18 September 2023

Love my job, great company to work for :) all the management and co workers are lovely. Working 1-1 and building bonds with clients is nice. My shifts are usually 7am-7pm with time for a break.

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Productive and fun to work with the team

Senior Care Coordinator (Current Employee) - London - 11 September 2023

I work with a team that understands the care sector, focusing on the driving forces such as caring, compassion, commitment, courage and communicating needs with aim to driving home profits while delivering quality care to all our service users. Cera care has also invested in technological advances that will make care management secure, healthy and robust.

Pros

Team effort recognised

Cons

Time consuming role

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Care assistant cera care

Care Assistant (Current Employee) - Braintree, Essex - 10 September 2023

Typical day is greeting the client and dependent on there needs ànd ability will assist them with their needs, no client is the same and thier needs can change daily; if I have concerns I know I have a manager I can call.thebest part off my job is forming a relationship ŵith clients which is worthwhile

Pros

Free phone and uniform

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Terrible place to work

Carer (Current Employee) - Kent - 9 September 2023

This company is one of the worst care companies I have ever known. Double booking, no travel time, wages not paid correctly. Only find out your work load the day before. Expected to work without breaks

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Exceptional Job Found Through Indeed!

Health Care Assistant (HCA) (Current Employee) - Wiltshire - 7 September 2023

Working at Cera Care, which I discovered through Indeed, has been an incredible experience. The friendly staff, professional management, and the support from Indeed made this job a perfect fit. Thank you, Indeed, for helping me find my ideal job at Cera Care!

Pros

Tension Free Job

Cons

No Cons

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Caring Business

Field Care Supervisor (Current Employee) - Essex and Havering - 7 September 2023

I started as a carer and worked my way up by learning something new and becoming anmoying to be given new challenges You need to be a people person for this role and be able to have at times a difficulte conversationYou need to be able to plan well and be flexible Each day is different with different challenges I can be completing a new care plan review supporting clients with OT reviews or medical assistance with GPs or coaching carers on the job or working in the officeI aim to learn something new dailyManagement are supportive and the workplace culture can differ from day The hardest part of the job for me is trying to squeeze to much in one dayThe most enjoyable part of my job is ensuring clients are safe and well knowing I had a part to play in that

Pros

Able to help others

Cons

Can be long hours

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Physically draining job

Carer (Former Employee) - Fife - 6 September 2023

Clients are amazing and I appreciate everything you do but you work for 11 hours a day and only get paid for 7, you don't get paid for staying longer (and it happens all the time) , you don't get paid for your driving time (and it's a loooot of driving) , you check your schedule and see that you'll be working 10 days in a row. The money is a joke. Some managers are nice, but some are angry if you phone them and ask questions. They never give you enough PPE so you need to buy gloves etc. Just avoid !!!!

Pros

great clients

Cons

everything else

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Stay clear

Care Worker (Former Employee) - Elgin - 4 September 2023

What is the best part of working at the company?The clients and a few of carers What is the most stressful part about working at the company?No communication and constantly phoning wanting you to do extra hours no breaks What is the work environment and culture like at the company?If your liked fine if not its shocking What is a typical day like for you at the company?Never anytime to have break and extra clients being added all the time without telling you .

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Jobs at Cera Care

Care Assistant - Evenings & Weekends

Great place for domiciliary care

Health Care Assistant (Former Employee) - Plymouth, Devon - 29 August 2023

It’s domiciliary care but a fantastic work place with great service users and colleagues. The care coordinator is helpful and approachable, with immediate assistance from colleagues when needed.

Pros

Great team spirit

Cons

Rota wasn’t favorable

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Better company's out there.

Carer Assistant (Current Employee) - Peterborough, Cambridgeshire - 26 August 2023

Not a great company to work for, favourites and newbies get priority over work. Lowest paid company in the city. Promises full time hours but when rota comes it's empty. No one wants to listen and help. Avoid at all costs.

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Care worker

Care Assistant (Current Employee) - Sauchie, Clackmannanshire - 24 August 2023

They are welcoming to people with no previous experience as they will get to train you. Always available to help if you get stuck. Flexible work schedule, they also give room for advancement in career. Overall I know I enjoy being a part to Cera

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Stressful

Care Assistant (Current Employee) - Derbyshire - 24 August 2023

The salary should be increased to commensurate the work stress.Staff relationships should be more cordial and professional. The company should reconsider the costs on drivers,and possibly provide vehicles or increase the payment for mileage.

Pros

Company cars should be provided

Cons

Long hours

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Lovely place to work! Lovely workers and managers

Care Assistant (Current Employee) - Pontypridd, Rhondda Cynon Taff - 18 August 2023

It is a fairly paid job and very rewarding, the staff are lovely and supportive and the hours are very flexible if you have children etc. The interview is very easy, and calm you don’t feel under pressure at all! And the training I found very fun with a good bunch of girl, I also learnt a lot!

Pros

Fairly paid, flexible

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Flexible work place

COMMUNITY CARER (Current Employee) - Wirral, Merseyside - 17 August 2023

The work suits my schedule. I work part time. The management give me the hours I want. I enjoy that I help people. I don't find any part of the job difficult.

Pros

Fits in with my schedule.

Cons

Unsociable hours

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Don't pay

Home Care Worker (Former Employee) - Oldham, Greater Manchester - 17 August 2023

Don't give you contractual hours nor pay for them. You will need to riase grievance to get them to pay you! I felt like working with rejects( staff) , nobody wants them so they hired by cera, staff talking about their problems to service users, not changing gloves after cleaning commode, some of them no patience whatsoever. The most unprofessional place I've ever worked at.

Pros

Nice service user

Cons

Some staff and management were Terrible

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Don't do it! No care or compassion

Care worker (Current Employee) - Clacton-on-Sea, Essex - 15 August 2023

Many times change to rotasNo care or compassion for personal needs and closes office early with out warning. Management don't care. No incentives and no bonus schemes

Pros

Weekly pay (even though its low and milage screw ups)

Cons

No care from management, low milage rate, low morale, office always closed early without warning.

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Great management

Domiciliary Care Worker (Former Employee) - Aberdeen - 12 August 2023

I worked 1.5 years for the Ellon branch as a care assistant. I started there without no experience and learned everything I know with the help of my colleagues and management. Today I do not work there anymore but due to supporting environment progressed towards my nursing degree. I am greatful to a lovely management for always listening and trying to accommodate my suggestions and concerns if it was escalated. They always treated me, my collegues and service users with great respect and understanding. I have nothing just good words to say. It is a difficult but rewarding job.

Pros

Management, collegues

Cons

Wage

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I find the branch support is above the norm.

Deputy Manager (Current Employee) - Wirral, Merseyside - 11 August 2023

I find the branch support is above the norm. I've worked in care for 20 years and this is the best company I've worked for. I always feel valued and listened to. My opinions are taken on board and implemented when appropriate. I cannot speak highly enough of the Wallasey branch. Thank you for supporting me throughout my care career.

Pros

Helpful staff, very rewarding career.

Cons

Not enough recognition for the care sector

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Relaxed work place

Specialist Services (Current Employee) - Old Trafford, Greater Manchester - 9 August 2023

The work in Cera Care is relaxed. Company is paying for DBS, training, uniform, etc. Cera will pay to us if we take any compulsory online training.I recommend Cera to my friends.

Pros

Friendly working atmosphere

Cons

No food during working hours, assigning shift is still manually by managers, I hope it will be changed to select the available shifts direct by employees.

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