Work wellbeing score is 62 out of 100
3.1 out of 5 stars.
Write a review

CeX Employee Reviews

Review this company
Job Title
United Kingdom281 reviews

Ratings by category

3.1Work-life balance

Sort by

Found 281 reviews matching the searchSee all 468 reviews

So so

Indeed featured review

The most useful review selected by Indeed
Whether you enjoy it or not will depend on the store/area, higher management and your colleagues. There are so many aspects the company could improve but won't.
Was this review helpful?


Worked in that store for about 6 months and I did enjoy working there. The place was welcoming, however, The customers were not exactly the best to speak to.
Was this review helpful?

Insights into CeX

Based on 364 survey responses
What people like
  • Supportive environment
  • Inclusive work environment
Areas for improvement
  • Fair pay for job
  • Energising work tasks
  • Sense of belonging

Fantastic job

3 years well spent, learned a lot over this time and ran into many great people who taught me a lot about working in the service industry, i wouldnt go back and change my choice if i could
Was this review helpful?


poor very clicky unless you fit in very rude and dirty cleaneless is poor very rude to customers attitude to each other breaks timed checked in and out




Was this review helpful?

Fun place to work

Working in a CeX store it’s very fast paced and long hours. However, the people you work with are likeminded and offer a fun environment to work in. There will be difficult customers but it comes with the territory of your job. It does get busy fast so will have to work together to sort the customers out as quick as possible
Was this review helpful?

Rate your recent company

Share your experience to help others

fun but stressful

the job is fun but you get a lot of abuse from customers. some of the items that customers bring in are horrendous, and expect you to clean it for them.
Was this review helpful?

Nice people but not worth it in the long run

Easy enough to work your way up and a good first job. If you are just starting out this is a good first job, or if you are young and want to get managerial experience, easy enough to work your way up. However customers are awful, you get threats on the daily and your mental health will go down. Lots of pressure all the time when doing the job.
Was this review helpful?

Terrible decisions made by the team members in my opinion , I enjoy it on the first couple of days then everyone switched

A typical day in that job was alright until you get hypocrites doing the same thing as you to be honest I didn’t learn nothing there the hardest day on my life was letting the manger there sign me in for them to be signed back out for using language everyone else does there’s nothing to enjoy about that job there all a bunch of hypocrites




How I was treated
Was this review helpful?

Good people, busy environment but worth it

Some of the best training I’ve received, management really care about staff, minimum wage for what can be a very busy environment with a lot going on at once.
Was this review helpful?

Its ok

Decent place to work hours are ok, colleges are alright probably your best bet of getting anything sorted manegers are slow at getting stuff done, customers are mostly ok but rude
Was this review helpful?

Fun but some annoying tasks

Always get on well with eachother but some of the tasks are repetitive and boring (like labelling) however I always enjoyed working with technology which was a bonus
Was this review helpful?

Nice people bad job

Pay is bad work is long and monotonous. Errors lorded over you. Pretty relaxing once you have gotten higher in the company, but those who are expected to do the bulk of the work are mocromanaged
Was this review helpful?

Sociable colleagues and good to learn product knowledge

I am friends with essentially everyone i work with, a lot of us have nerdy interests in the products we sell so explaining it to customers is easy. Got a decent discount and borrowing scheme for staff members and fun company events
Was this review helpful?


Busy and interesting to work but not rewarding. Limited opportunities. Management was good but don't waste time if you've got experience previously. Not the worst place as a first job but don't stay too long.
Was this review helpful?

Micro management

Always micro managed in what you can or can’t do. Not really given any sort of training either, expecting a lot for the money you get paid. The staff members there are ok but they also need to maybe take a shower.
Was this review helpful?

Poor pay for stressful work

The job itself is fine. It’s a typical retail job. There are a lot of things expected of you that are WAY beyond your pay grade. You are expected to stay after your shift has finished to clean, and catch up on things that have been missed throughout the day. Sometimes you would end up spending 1/2 hours extra at work. This doesn’t just include one workplace, it’s almost every CeX I know. For a part time job this job is perfect. For full time, or management, please do not bother.


Fun, relaxed when it’s quiet, get to experience a lot of fun and interesting tech


Long hours, extremely poor management, awful pay
Was this review helpful?

Stressful work environment

Your colleagues will be lovely and you will have fun when your shop is quiet and the staff discount is good. However customers are often rude and openly disrespectful especially when trading items in, pay is horrific, training is virtually non-existent outside of the very basics and managers will play favourites with staff.
Was this review helpful?

Do not apply

This company is by far the worst I have ever worked for, constant underpayments and chasing wages, shocking management from area managers and above, no care from HR, the whole company is a shambles. No wonder everybody is resigning




Was this review helpful?

Not worth it.

I have no idea why anyone seems to enjoy this job. It has it's perks if you enjoy games, technology or media, but it pales in comparison to working any other retail job. CeX is a company in desperate need of restructuring, as well as a complete overhaul to their laughably outdated systems. I used to believe my previous company was outdated, and now I can't shake the feeling I may have jumped ship far too quickly without reading between the lines. I have received basically no training since day 1, and I'm fully expected to know exactly what I'm doing.The pay is quite poor for the level of work you have to do, and the fact that there are no bonus structures or any incentive to do better is insulting.


Half decent discount


If you are in a store that is lacking in staff, good luck being properly trained, No benefits whatsoever (that's literally written in my contract), Terrible pay, Gross/questionable customers
Was this review helpful?

Lots of abuse daily

Hated every minute of it. Constant abuse from punters, the pay was rubbish. However, I enjoyed seeing some of the retro stuff people would bring in. Worked here years ago though so maybe it’s changed
Was this review helpful?


Was just so great, loved every moment and never seemed to be a dull day apart from Sundays which I just loathe. The team make it the best in general.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at CeX. Our community is ready to answer.Ask a Question

Overall rating

Based on 468 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

Compare CeX with

Learn about CeX in popular locations

  • Companies
  • CeX
  • Employee reviews
Tell us how to improve this page
What would you add or change?