Work wellbeing score is 72 out of 100
3.7 out of 5 stars.
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CGL (Change, Grow, Live) Employee Reviews

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United Kingdom132 reviews

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3.5Work-life balance

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Volunteer

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The experience was great for my CV - I supported ex offenders with housing problems. Had no support from anyone however, even when my client was having a mental breakdown.
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Supportive Management

Really supportive management and supportive working environments ensured when sub-contracted to external organisations. Always opportunity to progress and excellent training opportunities.
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Insights into CGL (Change, Grow, Live)

Based on 99 survey responses
What people like
  • Feeling of personal appreciation
  • Supportive environment
  • Clear sense of purpose

Would not recommend

Micromanaged by managers that lack understanding And empathy. Managers also don’t listen to team and reflect on what is actually working for the service. Staff turnover is crazy. Newham service is a joke.Services are very clicky, similar to secondary school behaviour.Like the idea of well-being hour but still slightly dictated as you can only take it certain hours. Passive aggressive managers that speak don’t to frontline staff.

Pros

Well being hour

Cons

Lack of flexibility, requests to work unsociable hours without any extra benefits.
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Very good at my service.

What is the best part of working at the company?I can only speak about my current service, good team and plenty of banter in the office between front line staff and management, mangers very supportive. What is the most stressful part about working at the company?Quite high case loads. Miss communication. What is the work environment and culture like at the company?Very good, plenty of banter and staff support each other. What is a typical day like for you at the company?It's different every day, but it comes with this line of work.
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Demanding rewarding and pressured

What is the best part of working at the company?Seeing service users Change Grow and live their lives by making positive changes in behaviour.What is the most stressful part about working at the company?High case loads due to industry wide lack of qualified staff.What is the work environment and culture like at the company?Busy demanding but rewarding. Felt my well-being was supported by senior management team.What is a typical day like for you at the company?Very busy managing multiple teams across multiple locations.
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From interview to first day, it's felt inclusive and the support given within my job role has been outstanding

The training given is exceptional and relavant to my role, with the opportunity to grow within my role and beyond. It's an exciting time to be joining CGL.

Pros

Work life balance

Cons

None
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Productive and challenging work that can stimulate and exasperate in equal measure but ultimately can be very rewarding and fulfilling.

What is the best part of working at the company?Supportive working culture and environment What is the most stressful part about working at the company?Clients can have bad days and this can affect you.What is the work environment and culture like at the company?Excellent. Very supportive . However it rewards those that have initiative and are willing to develop the role to suit their own personality.What is a typical day like for you at the company?Busy, interesting and varied. No two days are the same.
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Perfect place to make a difference.

What is the best part of working at the company?Being around lovely and helpful staff, management allowing creativity in your job.What is the most stressful part about working at the company?Conflicts in any area, nobody likes conflicts..What is the work environment and culture like at the company?Casual, friendly, compassionate.What is a typical day like for you at the company?Morning meeting, SUs appointments with additional duties like helping in reception, needle exchange cover, admin work.
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Productive and sense of true achievement and rewarding

What is the best part of working at the company?They are passionate about their work and look after the overall wellness of each employee and volunteers. What is the most stressful part about working at the company?Sometimes the reality of the service usersWhat is the work environment and culture like at the company?Relaxed and caring but still professionalWhat is a typical day like for you at the company?Calling service users running groups and administrative duties
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Good team spirit

Enjoyed a good team working spirit. Good supervision Holidays increase after time Training was good Had clinical supervision Able to take in extra responsibilities to further career if you wanted to. Options to gain employment in other parts of the country if you want to relocate.

Pros

Good training

Cons

Subject to tendering process
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Busy working environment great team

High caseload but good team working, and great opportunities for development.Worthwhile role providing support for the service users.Reasonable pay and conditions.
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Steer clear of CGL

People promoted due to favouritism over their credentials Poor quality of managers, most are still using substances themselves Recovery coordinators are just fodderAvoid them
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I wouldn't hesitate to recommend CGL to anyone.

What is the best part of working at the company?Very friendly and support team! What is the most stressful part about working at the company?Not being able to help everyone but at least you tried your hardest. What is the work environment and culture like at the company?Relaxed and supportive and a strong team makes for a happy working environment What is a typical day like for you at the company?Variety of tasks and challenges
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Stay away

Do not work here, I repeat do not work here. Take the good reviews with a pinch of salt and LISTEN to the poor reviews - these are reflective of what this company is truly like.
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Cgl

Work location and pay is good but the job is too stressful sometimes . Management can be full on . I like when I do 1 to 1 with clients and groups. .

Pros

Wellbeing hour

Cons

Management
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Awful to work for and you're just managing risk

Very high caseloads, extremely poor management of you and the support is terrible. One supervision in my first year wasn't good enough. Ignored by team leaders and insulted publicly by them. Team leaders 'work from home' and you can't do this. I was one of FIVE that left in one month - all for negative reasons. I couldn't find anything good to say about them. You will regret joining them if you do and you will suffer with stress. The good mangers have left too. BEWARE.

Pros

None.

Cons

Long hours, no compensation, poor supervision, poor management, high caseloads, massive risks
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productive and fun place to work

exeptional team, good hours. Put in whatever time you have kind of thing for volunteers. Great working conditions. Meeting alot of people within the service.

Pros

free lunches

Cons

none
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Unprofessional

Failings to address any concerns raised.High case loads, staff have more experience than managers this is problematic and friends of managers progress fundamentally . If you don’t mind this and just ticking boxes go for it. Win contract culture.. client support could be better addressed.
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Poor Standard

Management lack experience, Ground staff are more experienced. Selected staff get promoted based on friendships rather than experience. Managers avoid responsibility to address issues that have the ability to impact someone eventually.Enjoyed the client work only.

Pros

Well-being hour

Cons

Management concerns, current work culture can be toxic
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Helpful staff good place to work

Relaxed atmosphere staff are helpful only reason for leaving is we have been taken over by a new service. Staff are helpful with knowledge about different substances.

Pros

Relaxed atmosphere take into account family commitments

Cons

None
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Good

Not a lot of progression Professional environment Lack of training Well paid 9-5, no flexi working Good experience in this field Rewarding Fast paced
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Overall rating

Based on 136 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture

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