ChatterBug LTD
4.0 out of 5 stars.
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ChatterBug LTD Pay & benefits reviews

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United Kingdom25 reviews

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3.8Work-life balance
3.6Pay & benefits

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I have worked at Chatterbug nearly three years and have always fit in well with my team. I have a voice that is heard and know my input counts.The job can be stressful at times but you don't go to work for a peaceful day, otherwise you're probably not working hard enough. This is a fast paced environment and you need to be susceptible to change and adaptation, as this is how the service grows and develops.


Work life balance, Employee benefits
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Overwhelmed and undervalued

In a space of just under a year and half as a newly qualified therapist, I experienced overwhelming caseloads, a significant lack of supervision, continuous gaslighting and a management team (based offsite in Leeds) who lacked compassion in the way they ran the Halton service. I was doing far more than my pay grade and experience and working overtime (with no extra pay) to keep up with workloads. I felt out of my depth in many situations but had no choice due to understaffing and lack of support (there are no onsite senior SLTs in the team to provide this). The response from management was one where gaslighting was used to try and make it seem that this was ‘normal’, initially making me feel that I was the reason I couldn’t keep afloat. Management would have rather buried their heads under the sand than acknowledge the multiple elephants in the room. But this is unsurprising considering one of the ‘dont’s’ on the Chatterbug etiquette displayed in the office is ‘don’t bring your emotions into work’.There were also particularly concerning experiences of but to name a few which significantly impacted my trust and respect towards senior staff: - When I raised concerns regarding various problem areas, I was met with a response by management that these were assumptions and that instead I needed to bring facts to meetings. - When I was told by a senior member of staff that I should be doing research on my upcoming weekend to prepare for a complex case the week after when this is not appropriate and was confirmed for me by the Royal College of Speech end Language Therapists. - 


The lovely Halton Team


Large caseloads, lack of supervision, understaffing
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Insights into ChatterBug LTD

Based on 9 survey responses
What people like
  • Sense of belonging
  • Feeling of personal appreciation
  • Clear sense of purpose
Areas for improvement
  • Time and location flexibility
  • Fair pay for job
  • Ability to meet personal goals

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Overall rating

Based on 25 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
4.1 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
4.0 out of 5 stars for Culture

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