Questions and Answers about Chester Zoo

I love working there and I’m super proud of wearing my branded uniform and telling people about working there

A lot. Each morning you are given a forecast in the brief. Winter/Autumn months are the quietest. Weekends & summer holidays are the endless swarms of people. The forecast for the amount of visitors is always 4 figures - the zoo is very rarely “dead” or quiet.

A load of none relevent questions

Uniform they give you (polo shirt, jumper, fleece, raincoat) and black pants and black shoes

The first interview: Prepare to be told you may have to complete a group activity before your interview. An example is being given a scenario e.g; “a family is lost inside the zoo/they need this & that - what would you do”. You would then present this in your individual interview. This is how they compare you to other candidates first. The second part is attending a HR induction. This is getting a photograph taken & filling out paperwork. The third instalment is all of the chosen employees gathering in a hotel venue to receive customer service training. (For me) this included sitting at a table with people you do not know & completing activities and working as a team all day. Management also use this as a way to spot good workers. Confidence is key (leadership, public speaking & being social is needed) people with social anxiety or similar disorders like myself may struggle.

Make people welcome to Chester zoo entertainment

Fast paced and getting busier as the ‘season’ kicks in but it’s great fun And you quickly get into it

Applied online and invited to a group interview.

Working hours are fine as long as you don't mind giving weekends up

Dreaded going to work.