Cigna
3.7 out of 5 stars.
Get weekly updates, new jobs, and reviews

Cigna Employee Reviews

Job Title
Location
Found 70 reviews matching the search
See all 4,430 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
It’s an alright place to work, nothing special. Pay is one of the lowest in Inverclyde. You meet some great people however the job can get stressful and sometime you are expected to just get on with it. They advise you it’s not a call centre, but it is.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Very immature and Cleaky working environment how popular you are will offer promotion opportunities not your work. You are over worked for rubbish money no work life balance
Pros
Not professional
Cons
Very stressful
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The hardest part of the job was taking calls from family members to inform us that the Insured had passed away, this needed to be dealt with in a very sensitive manner. The job us busy but very interesting helping people through Travel Insurance renewals and then Health care policies. Keeping professional and building a rapport with customers I find very enjoyable.
Pros
Excellent pay, occasional lunches brought and team nights out
Cons
None
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great company, good perks and career progression opportunities. training and support provided. Employees who work hard are rewarded, annual profit share, pension scheme & reward site.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Good company but poor management and misguided in the current market Not much more to say made redundant as jobs relocating to India. People made it a great place .
Was this review helpful?
Rate your recent company
Share your experience to help others
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Cigna is a great place to work. They let you manage your own work and they have great technology this helps with achieving your objectives and pay and bonuses are good
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Good company to work for. Many long term employees. It really depends on the project that you are working on. Has a very US focused delivery mentality which means that you deliver a project to a date rather than scope / quality. The project delivery date often changes for no specific reason, which means that you could have been working flat out for months to deliver to this date and then it no longer applies. Can be very frustrating. Senior management changes often, which also can derail a project.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Decent working hours in line with family friendly work guidelines. Good company to work for. Management were mostly fair and reasonable. Good for looking after your well being.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great culture and good people to work with. Employee engagement is high on the agenda. Management are stuck in their ways and unwilling to accept any sort of change. There is no opportunity for progression or development. Understaffing and low salaries mean it’s difficult to retain staff or higher new employees. It also means there are too many tasks expected to be picked up by remaistaff.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Started at the start of this year - management have no empathy for their staff or show any care towards them unless they’re a favourite or friends with them. Was told I had to leave any medical conditions at the door and when a family member was critically ill was told that it was disrupting my work. No chance for improvement and all they care about is statistics not the people taking calls. If you card about your mental health do not work there it’s not worth the little pay you get
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Was a good place to work and you knew what your role was and you knew where the company was going, good people to work with and very flexible with how you worked.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A company in constant flux. There is no clear direction or effective strategy, and what plans get rolled out at town halls get changed almost as quickly. There is almost no work/life balance, even though they talk about the impact of an 'always on' culture, employees are expected to be available 24/7 due to working across time zones. Don't expect performance reviews or career development; little direction provided following poor onboarding process. Pros Peer-to-peer, great people Decent pay Work from home encouraged Cons Senior leadership is over their depth, ill-equipped and under-skilled More investment in ego-feeding rather than business development Lacks openness and willingness to hear input and guidance from staff Management style is mostly a culture of fear Constant turnover on key project teams Project team members burn-out quickly due to demands
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Terrible place to work. want to be the best in the business but are nowhere near. Good ideas in principle but don’t have the systems, platforms or IT staff capable of delivering the services they promise such as member portal, client portal, virtual health app but still went ahead and put them in production anyway. Everyday is another problem another complaint & another day of stress. Take a day off and you’re scrutinised for it. You’re not allowed to be sick. Joke of a company.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Overworked and state they care but it’s all about numbers and if you don’t deliver you are pushed out I wouldn’t recommend this place to anyone it’s not a nice environment at all
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Professional requiring high standards of performance. Excellent team manager and always supportive and encouraging to improve. Pay and benefits are excellent and a great experience that will serve me well in my career
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A fantastic company to work for. Great work life balance, salary and people. Cigna generally had a a people first culture. The pay was very good for the South west of england.
Pros
pay
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great place to work with great people, a lot of new tech to learn and you can move within the company as long as you're willing to apply yourself. Management will always take on board concerns.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A very good effective working environment. Good staff and well rewarded. Good work is recognised and rewarded. A good place to work and would recommend.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A busy office in a light airy building. Many deadlines where everything is a priority but great teamwork made this all achievable. Telephone work dealing with customers and brokers, direct debits, card payments, complaints, spreadsheets and different aspects of insurance were all in a days work and ensured team members received excellent training on all aspects of the role.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Terrible. Stay away I beg you. Horrible please to work. Nurse managers are a joke and the work balance is not there. Very stressful job and you are NOT appreciated. Not 9 to 5 either so no real benefit and god forbid you have family issues with children. Stay in the nhs and find a position that works for you there.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Not a great department to work in, poor management and no confidentiality whatsoever when raising any problems. Managers asked to do tasks not specific to their own team and don't have time to look after their team. Horrible working environment at times with little or no talking aloud.
Pros
Decent pay, company benefits
Cons
Stressful, poor management, bully tactics
Was this review helpful?
  1. Employee reviews