Circle Health Group
Work wellbeing score is 69 out of 100
3.4 out of 5 stars.
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Circle Health Group Employee Reviews

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Location
United Kingdom390 reviews

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3.5Work-life balance

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Nice place to work

Featured review

Circle Health Group selected this as a representative review
Great Team to work with, We are able to have a good laugh, as well as keeping the hospital going with quality service in mind.Management is great, understanding and supportive towards us at ground level.There is great challenges which all can help and make a difference with

Pros

Great atmosphere
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Comment

 – 10 November 2021
Thank you for taking the time to write a review about CHG. We really appreciate your feedback and it is a pleasure to read how much you have are enjoying your time working with us. We hope you continue to enjoy your career with us and find it equally rewarding and enjoyable! Thank you again for your review and being part of our success!Kind Regards,Circle Health Group Recruitment Team

Disappointing and little support

I worked here for approximately 2 years. The management are famously unsupportive and it's very much a them vs us culture. They pretend to be more than a call centre but they churn through staff and you're just a number to them. It's easy to get into as they always need new staff but I'd only recommend it if you're desperate. If you can you should hold out for somewhere that treats its staff better.

Pros

Easy enough to get into

Cons

Treated like a robot and not a human being
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Insights into Circle Health Group

Based on 142 survey responses
What people like
  • Ability to learn new things
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging

Rochdale, HIghfield Hospital

Disastrous place to work, few staff to fill positions, they treat their staff like slaves, bad leadership and administration. The only good thing is the free drinks if there is time for one.

Pros

Free drinks

Cons

Rude and double smile face.
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Official response from Circle Health Group

31 May 2023
Hello, Thank-you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further so that we can investigate, then please email careers@circlehelalthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist

Not happy place to work

Don't care about staff horrible place to work not good atmosphere always short staff on housekeeping and most other department low marale apart from that it ok

Pros

None

Cons

Hard work
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Official response from Circle Health Group

31 May 2023
Hello, Thank-you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further so that we can investigate, then please email careers@circlehealthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist

Lack of support for new employees

If your face fits within your department you'll get on ok otherwise will feel isolated and given least appealing tasks. Lack of support for those new to the organisation.

Pros

Free uniform

Cons

Unfriendly if your face doesn't fit. Poor salary
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Official response from Circle Health Group

25 April 2023
Hello, Thank-you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist

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Great team ethos throughout

You are made to feel valued. The team ethos gives a very unique feel to the workplace.Training is good and you are always challenged. Appraisals are an important part of your development and value.

Pros

Circle connect loyalty card
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Official response from Circle Health Group

25 April 2023
We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist

Fun work place when all work gets done

If people’s spent less time on mobile phones then they wouldn’t have to moan about the work load . If management spent time with staff in the departments then they would know how the department is run instead of criticising over spelling mistakes. Why is there so much paperwork for patients to complete when they say it’s going paperless. Overall working with the company is amazing the benefits are great plus good discounts on procedures

Pros

Great team

Cons

Don’t really get paid for the amount of work that I do
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Official response from Circle Health Group

22 March 2023
Hi there,Thank you for your feedback and 5 star review. Should you wish to share your thoughts on the issues you highlighted in your review, please email careers@circlehealthgroup.co.uk and include FAO: Loren in the header. All the best, Loren

No training/ pay isn't enough

Training is minimal, quick learning of daily duties then left to get on with it. No chances for career progression. Underpaid. Staff turnover is high. Management approachable but don't action your concerns.
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Official response from Circle Health Group

22 March 2023
Hello, Thank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Loren Burleigh re review in the subject header. Best wishes,Loren Burleigh - Talent Acquisition Specialist

Very good

Very good company to work for. Good flexibility and very nice staff who all work together to get tasks completed to ensure patients receive the best care
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Official response from Circle Health Group

22 March 2023
Hello, Thank you so much for the positive review! Best wishes,Loren Burleigh- Talent Acquisition Specialist

Nice place to work but requires modernisation

Although being owned by Circle for a while, the hospital continues to employ BMI paperwork and signage. Because no computers are utilized in the operating rooms or on the wards, they appear to be stuck in the 1990s. There are numerous cliques and favorites.I have attended a course to broaden my knowledge, and I have had multiple opportunities to learn; but, it is difficult to acquire time off owing to a staffing shortage.

Pros

Free coffee, good food, Friendly staff, Good training, Good support

Cons

Poor parking facilities, overwhelming pace of treatment, favourites
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Official response from Circle Health Group

22 March 2023
Hello, We appreciate your honest feedback and taking the time to leave a review. If you would like to discuss the issues mentioned in your review further then please email careers@circlehealthgroup.co.uk, with FAO Loren Burleigh re review in the subject header. Best wishes,Loren Burleigh - Talent Acquisition Specialist

Positive, Supportive and Friendly Workplace.

I am a current employee at Beardwood Hospital. Having read a recent review. I wanted to express my views, as I found the review to be totally unfounded. This is a friendly, positive and very supportive work place. My role is clear, interesting and very fulfilling. My manager is totally supportive, as are all managers here. All the staff are friendly and we all work as a team to make this a fantastic hospital of which we are proud to say.Progression is encouraged and supported by all management. I have been here sometime now and I can truly say this is a great place to work and I would recommend it to anyone looking for a positive place to grow your career.

Pros

Free Parking, flexible working hours
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Official response from Circle Health Group

22 March 2023
Hello,Thank you for taking the time to leave a review. We really appreciate your feedback and are glad that your experience has been a positive one.Best wishes,Loren Burleigh - Talent Acquisition Specialist

Collaborative, supportive & allows for great work life balance

The Harbour Hospital is a great place to work. It has a friendly atmosphere which is down to a good mix of people working here. The management team are approachable and supportive which is key to the positive environment. I have been given many learning opportunities and been enrolled on a course to further my knowledge and career within pharmacy.A highlight of working at The Harbour is the charity work we partake in, knowing that we can make a difference in our local community is important as is the free coffee we get ;) and the staff parties.The hardest part of this job is perhaps that its not always a predictable workload due to the many different consultants we work with. In general its a nice place with lots of great people and Circle Health Group understand the importance of work life balance.

Pros

Work life balance, learning opportunities

Cons

Busy car park but free! Some departments could be updated/re-decorated
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Official response from Circle Health Group

4 February 2023
We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist

A good job

A good job but no praise and lack of progression. Patients are lovely and days are varied with a variety of different responsibilities. No parking is difficult
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Official response from Circle Health Group

24 January 2023
Hello Thank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that you felt there was lack of progression in your former role. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialis

Place where staff feel valued and recognised

I have been working at this hospital for 13 years.Its a great place to work,feel like family.I have had the opportunity to develop further in my career .I get the job satisfaction and i have time to spent with patients .It is good to work in a place where you feel valued.

Pros

Free medical insurance, Off for Xmas .
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Official response from Circle Health Group

24 January 2023
We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist

Relaxed but no future also stressful at times not a good place if you want to progress

Zero progression, people with no clue get the promotions and high up roles and those with true potential are ignored and treated like they’re ignorant and not able to take on further responsibility. Pay is rubbish and and is almost a high school environment with gossip and giggles in the corner of each office. They will talk badly of you right in front of you which is very obvious despite their childish attempts at being discreet. Nobody wants any one else being promoted and if they are there’s a lot of smiling in your face and jealousy behind your back and rude comments. Management will ignore your emails and contact at all costs. If you work there as a bank employee forget getting a contract as they will overlook you and give out contracts to people that started bank roles after you purely because they favour only certain members of staff and like to be best buddies with the ones they choose. Worked for years as bank and my numerous requests to be made permanent was always ignored only for another bank worker who was only there 6 months to be given a permanent role behind everyone’s back. Like I said favouritism is a major problem at this company. Avoid at all costs.
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Official response from Circle Health Group

24 January 2023
HelloThank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist

Excellent workplace

Great place to workNice peopleExcellent variety of surgical procedures Supportive environmentExcellent training opportunities Easy accessFree parkingGood teamwork
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Official response from Circle Health Group

14 January 2023
We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist

Great Place to work

Priory is a great place to work. Everyone is friendly and approachable. It does get very busy on a daily basis, which is great as it keeps you on your toes! Management has improved a great deal and they acknowledge your hard work. I would highly recommend working here .

Pros

Great Management Team. Feel appreciated.

Cons

None
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Official response from Circle Health Group

14 January 2023
We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist

Overall experience

Management rubbish it’s all about money. They have their favourites if your face doesn’t fit. They lie talk behind your back do no trust this company.

Pros

No pros

Cons

Everything
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Official response from Circle Health Group

14 January 2023
HelloThank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist

Great place to work staff are very supportive

I really enjoyed working here, team was wonderful, they really work as a team On the wards. I just wanted more training and development for professional development

Pros

Staff are lovely and decent salary

Cons

Demanding with low staff at times but overall good
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Official response from Circle Health Group

6 January 2023
We appreciate your review about your positive experience of working with us. Should you ever wish to come and work with us again, please don't hesitate to get in touch with us in the Talent team - careers@circlehealthgroup.co.uk Wishing you all the best! Kind regards Hana Jones - Talent Acquisition Specialist

Awful workplace

This workplace is the most toxic working environment I have ever experienced. This health service is not a good health service to work for. Management was awful. And there is no protection for staff what so ever.
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Official response from Circle Health Group

14 January 2023
HelloThank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist

Management is bad

The management is not good , people with a lot of quality are ignored and not helped to develop. The favoritism present all the time. Full time staff is not supported, the hospital rely on bank staff and agency.

Pros

Small team

Cons

Late finishes, bad management
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Official response from Circle Health Group

14 January 2023
Hello, Thank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist

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Overall rating

Based on 403 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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