Circle Health Group Employee Reviews
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Nice place to work
Featured review
Circle Health Group selected this as a representative reviewGreat Team to work with, We are able to have a good laugh, as well as keeping the hospital going with quality service in mind.Management is great, understanding and supportive towards us at ground level.There is great challenges which all can help and make a difference with
Pros
Great atmosphere
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Comment
– 10 November 2021
Thank you for taking the time to write a review about CHG. We really appreciate your feedback and it is a pleasure to read how much you have are enjoying your time working with us. We hope you continue to enjoy your career with us and find it equally rewarding and enjoyable! Thank you again for your review and being part of our success!Kind Regards,Circle Health Group Recruitment Team
Disappointing and little support
Helpline Advisor (Former Employee) - Hillington, Glasgow - 29 May 2023
I worked here for approximately 2 years. The management are famously unsupportive and it's very much a them vs us culture. They pretend to be more than a call centre but they churn through staff and you're just a number to them. It's easy to get into as they always need new staff but I'd only recommend it if you're desperate. If you can you should hold out for somewhere that treats its staff better.
Pros
Easy enough to get into
Cons
Treated like a robot and not a human being
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Insights into Circle Health Group
What people like
- Ability to learn new things
- Ability to meet personal goals
- Clear sense of purpose
Areas for improvement
- Sense of belonging
Rochdale, HIghfield Hospital
Housekeeper (Former Employee) - Highfield hospital , Rochdale - 30 April 2023
Disastrous place to work, few staff to fill positions, they treat their staff like slaves, bad leadership and administration. The only good thing is the free drinks if there is time for one.
Pros
Free drinks
Cons
Rude and double smile face.
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Official response from Circle Health Group
31 May 2023Hello, Thank-you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further so that we can investigate, then please email careers@circlehelalthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist
Not happy place to work
Housekeeper goring hall (Former Employee) - Worthing - 27 April 2023
Don't care about staff horrible place to work not good atmosphere always short staff on housekeeping and most other department low marale apart from that it ok
Pros
None
Cons
Hard work
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Official response from Circle Health Group
31 May 2023Hello, Thank-you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further so that we can investigate, then please email careers@circlehealthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist
Lack of support for new employees
Patient Administrator (Former Employee) - Guildford, Surrey - 15 April 2023
If your face fits within your department you'll get on ok otherwise will feel isolated and given least appealing tasks. Lack of support for those new to the organisation.
Pros
Free uniform
Cons
Unfriendly if your face doesn't fit. Poor salary
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Official response from Circle Health Group
25 April 2023Hello, Thank-you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist
Great team ethos throughout
Patient Administrator Lead (Current Employee) - Guildford, Surrey - 28 March 2023
You are made to feel valued. The team ethos gives a very unique feel to the workplace.Training is good and you are always challenged. Appraisals are an important part of your development and value.
Pros
Circle connect loyalty card
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Official response from Circle Health Group
25 April 2023We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist
Fun work place when all work gets done
Administrator (Current Employee) - Carmarthenshire - 16 March 2023
If people’s spent less time on mobile phones then they wouldn’t have to moan about the work load . If management spent time with staff in the departments then they would know how the department is run instead of criticising over spelling mistakes. Why is there so much paperwork for patients to complete when they say it’s going paperless. Overall working with the company is amazing the benefits are great plus good discounts on procedures
Pros
Great team
Cons
Don’t really get paid for the amount of work that I do
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Official response from Circle Health Group
22 March 2023Hi there,Thank you for your feedback and 5 star review. Should you wish to share your thoughts on the issues you highlighted in your review, please email careers@circlehealthgroup.co.uk and include FAO: Loren in the header. All the best, Loren
No training/ pay isn't enough
Patient Administrator (Current Employee) - Glasgow, Glasgow - 13 March 2023
Training is minimal, quick learning of daily duties then left to get on with it. No chances for career progression. Underpaid. Staff turnover is high. Management approachable but don't action your concerns.
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Official response from Circle Health Group
22 March 2023Hello, Thank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Loren Burleigh re review in the subject header. Best wishes,Loren Burleigh - Talent Acquisition Specialist
Very good
Administration Assistant (Current Employee) - Bedford, Bedfordshire - 7 March 2023
Very good company to work for. Good flexibility and very nice staff who all work together to get tasks completed to ensure patients receive the best care
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Official response from Circle Health Group
22 March 2023Hello, Thank you so much for the positive review! Best wishes,Loren Burleigh- Talent Acquisition Specialist
Nice place to work but requires modernisation
Health Care Assistant (Current Employee) - Nottingham, Nottinghamshire - 23 February 2023
Although being owned by Circle for a while, the hospital continues to employ BMI paperwork and signage. Because no computers are utilized in the operating rooms or on the wards, they appear to be stuck in the 1990s. There are numerous cliques and favorites.I have attended a course to broaden my knowledge, and I have had multiple opportunities to learn; but, it is difficult to acquire time off owing to a staffing shortage.
Pros
Free coffee, good food, Friendly staff, Good training, Good support
Cons
Poor parking facilities, overwhelming pace of treatment, favourites
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Official response from Circle Health Group
22 March 2023Hello, We appreciate your honest feedback and taking the time to leave a review. If you would like to discuss the issues mentioned in your review further then please email careers@circlehealthgroup.co.uk, with FAO Loren Burleigh re review in the subject header. Best wishes,Loren Burleigh - Talent Acquisition Specialist
Jobs at Circle Health Group
Positive, Supportive and Friendly Workplace.
Patient Administrator (Current Employee) - Beardwood - 17 February 2023
I am a current employee at Beardwood Hospital. Having read a recent review. I wanted to express my views, as I found the review to be totally unfounded. This is a friendly, positive and very supportive work place. My role is clear, interesting and very fulfilling. My manager is totally supportive, as are all managers here. All the staff are friendly and we all work as a team to make this a fantastic hospital of which we are proud to say.Progression is encouraged and supported by all management. I have been here sometime now and I can truly say this is a great place to work and I would recommend it to anyone looking for a positive place to grow your career.
Pros
Free Parking, flexible working hours
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Official response from Circle Health Group
22 March 2023Hello,Thank you for taking the time to leave a review. We really appreciate your feedback and are glad that your experience has been a positive one.Best wishes,Loren Burleigh - Talent Acquisition Specialist
Collaborative, supportive & allows for great work life balance
Pharmacy Technician (Current Employee) - Pharmacy - 26 January 2023
The Harbour Hospital is a great place to work. It has a friendly atmosphere which is down to a good mix of people working here. The management team are approachable and supportive which is key to the positive environment. I have been given many learning opportunities and been enrolled on a course to further my knowledge and career within pharmacy.A highlight of working at The Harbour is the charity work we partake in, knowing that we can make a difference in our local community is important as is the free coffee we get ;) and the staff parties.The hardest part of this job is perhaps that its not always a predictable workload due to the many different consultants we work with. In general its a nice place with lots of great people and Circle Health Group understand the importance of work life balance.
Pros
Work life balance, learning opportunities
Cons
Busy car park but free! Some departments could be updated/re-decorated
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Official response from Circle Health Group
4 February 2023We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist
A good job
Health Care Assistant (Current Employee) - Lincoln, Lincolnshire - 14 January 2023
A good job but no praise and lack of progression. Patients are lovely and days are varied with a variety of different responsibilities. No parking is difficult
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Official response from Circle Health Group
24 January 2023Hello Thank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that you felt there was lack of progression in your former role. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialis
Place where staff feel valued and recognised
Clinical Lead Nurse (Current Employee) - Harbour Hospital - 13 January 2023
I have been working at this hospital for 13 years.Its a great place to work,feel like family.I have had the opportunity to develop further in my career .I get the job satisfaction and i have time to spent with patients .It is good to work in a place where you feel valued.
Pros
Free medical insurance, Off for Xmas .
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Official response from Circle Health Group
24 January 2023We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist
Relaxed but no future also stressful at times not a good place if you want to progress
Patient Services Advisor (Former Employee) - Harrow, Greater London - 11 January 2023
Zero progression, people with no clue get the promotions and high up roles and those with true potential are ignored and treated like they’re ignorant and not able to take on further responsibility. Pay is rubbish and and is almost a high school environment with gossip and giggles in the corner of each office. They will talk badly of you right in front of you which is very obvious despite their childish attempts at being discreet. Nobody wants any one else being promoted and if they are there’s a lot of smiling in your face and jealousy behind your back and rude comments. Management will ignore your emails and contact at all costs. If you work there as a bank employee forget getting a contract as they will overlook you and give out contracts to people that started bank roles after you purely because they favour only certain members of staff and like to be best buddies with the ones they choose. Worked for years as bank and my numerous requests to be made permanent was always ignored only for another bank worker who was only there 6 months to be given a permanent role behind everyone’s back. Like I said favouritism is a major problem at this company. Avoid at all costs.
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Official response from Circle Health Group
24 January 2023HelloThank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana Jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist
Excellent workplace
Physiotherapist (Current Employee) - Birmingham - 11 January 2023
Great place to workNice peopleExcellent variety of surgical procedures Supportive environmentExcellent training opportunities Easy accessFree parkingGood teamwork
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Official response from Circle Health Group
14 January 2023We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist
Great Place to work
Housekeeping Team Leader (Current Employee) - Priory - 7 January 2023
Priory is a great place to work. Everyone is friendly and approachable. It does get very busy on a daily basis, which is great as it keeps you on your toes! Management has improved a great deal and they acknowledge your hard work. I would highly recommend working here .
Pros
Great Management Team. Feel appreciated.
Cons
None
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Official response from Circle Health Group
14 January 2023We appreciate your review about your positive experience of working with us.Thank you!Best wishes - Hana Jones - Talent Acquisition Specialist
Overall experience
HCA/Support Worker (Former Employee) - Nottingham, Nottinghamshire - 4 January 2023
Management rubbish it’s all about money. They have their favourites if your face doesn’t fit. They lie talk behind your back do no trust this company.
Pros
No pros
Cons
Everything
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Official response from Circle Health Group
14 January 2023HelloThank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist
Great place to work staff are very supportive
Staff Nurse (Former Employee) - Croydon, Greater London - 30 December 2022
I really enjoyed working here, team was wonderful, they really work as a team On the wards. I just wanted more training and development for professional development
Pros
Staff are lovely and decent salary
Cons
Demanding with low staff at times but overall good
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Official response from Circle Health Group
6 January 2023We appreciate your review about your positive experience of working with us. Should you ever wish to come and work with us again, please don't hesitate to get in touch with us in the Talent team - careers@circlehealthgroup.co.uk Wishing you all the best! Kind regards Hana Jones - Talent Acquisition Specialist
Awful workplace
Health Care Assistant-Theatres (Former Employee) - Bath, Somerset - 13 December 2022
This workplace is the most toxic working environment I have ever experienced. This health service is not a good health service to work for. Management was awful. And there is no protection for staff what so ever.
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Official response from Circle Health Group
14 January 2023HelloThank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist
Management is bad
Theatre Practitioner (Current Employee) - Lincoln - 7 December 2022
The management is not good , people with a lot of quality are ignored and not helped to develop. The favoritism present all the time. Full time staff is not supported, the hospital rely on bank staff and agency.
Pros
Small team
Cons
Late finishes, bad management
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Official response from Circle Health Group
14 January 2023Hello, Thank you for your review. We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss this further then please email careers@circlehealthgroup.co.uk, with FAO Hana jones re review in the subject header. Best wishesHana Jones - Talent Acquisition Specialist
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture
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