CITATION
3.6 out of 5 stars.
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CITATION Culture reviews

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Not enough training but expectations high from start of the job role.Targets too high to achieve. Management not very supportive and give negative feedback.
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Travel was a bit of a concern. Was able to visit a great range of clients within different industries that I would not necessarily get. Great supportive management team.
Pros
Great atmosphere and support
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Citation provides a workplace that is great to be part of. From the Best of British Street Party to Office Olympics, there’re plenty of opportunities to have fun with your colleagues. With a company that is growing quickly, there’s also lots to do, but working in a great team, makes everything seem achievable.
Pros
Fun activities for staff, growing business, great team work
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This is a well run business and enjoyable place to work, the people are good too and the owners look after the staff with meals and breakfasts.
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typical call centre environment. KPI and target driven. Predictive dialling. great co-workers. managers give constant feedback how you are doing with lots of coaching to help you get where you need to be. hardest part of the job is when key DMs are not available for you to have a conversation about great services. most enjoyable is that you work with colleagues who are team players.
Pros
training is excellent
Cons
predictive dialling
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