CITATION
3.6 out of 5 stars.
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CITATION Work-life balance reviews

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The team members and management were very easy to get along with and made you feel very welcome and comfortable. However it was often difficult to make plans in your personal life as it was difficult to get time off.
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WOW If you want a job where you have more targets than you can possibly imagine and awful penaltys against your comission if you dont hit those targets then go work here. Management are not to be trusted and wil stab you in the back at the first opportunity. High pressure sales company where the sale comes before the customers needs. You will have conference calls regularly and waste a lot of time on CRM systems which dont actually benefit you just give management another way to micromanage you!
Cons
Long hours, micromanaged, stressful
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Citation has a very a positive working environment, from working there you get the feeling everyone is trying to help you as much as they can, which made you feel safe and positive in the company itself. They provided me a two week induction and then you have 6 months probation. In those 6 months they provide on going training to you and give you time to get to grips with the business. Is what they said at the start, but after 2 weeks of additional training and if you still haven't got your bearings of it they will send you on your way and end it just like that. No word of warning, like if you don't improve your going. Just a straight your not good enough for this business and we don't see any room for improvement, Basing it off two weeks on the phone and two weeks training as well. I feel that citation isn't everything they big up to be, considering they are H&S and employment law. They are meant to provide a service to other business regarding the well being of employees so how they can dismiss somebody on the day with no word of warning and not following any procedures such as three stage dismissal is unbelievable. If you are looking for a long term career they will give it you but they expect you to hit target it the second week of being on the phone.
Pros
Positive and friendly people, Great earning potential, Good working hours
Cons
Instant Dismissal if you don't hit target
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