Citi
Happiness score is 59 out of 100
3.9 out of 5 stars.
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Citi

Citi Employee Review

Fun

It good environment. Good location. Can try different department to learn the thing. Try to speak witj team leader to see what opportunity for growth.

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
4.0 out of 5 stars for Culture
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Similar reviews

Same role

very good experience

Very good experience in customer service through SYKES with nice people, management have supported at ay cost but redundancy and covid made me to leave the company.

Pros

Great culture of work and support

Cons

Job security/ redundancy
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Same role

Not recommended

Shift pattern incl night shifts with 1 day recovery period. Impersonal. Some bonuses if you hit targets but they are hard to reach. Call centre doesn’t need to be 24hrs (very few calls at that time) but still works employees to the bone to have these hours available to customers
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Same location

Average at best

Some decent colleagues, but quite a few unethical ones in Finance department- specially the ones who have remained at Citi for 10-20 years. These people mostly recruit based on certain "characteristics" that one is born with and reject others calling it "not a cultural fit". This results in a place where most people with so-called experience actually don't know anything and have stayed at the firm because no one will recruit them anyway.

Pros

Some departments have very nice people, unlike Finance; easy-going and not a stressful place

Cons

toxic work environment in certain departments
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Overall rating

Based on 18,924 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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