Citizens Advice
4.2 out of 5 stars.
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Citizens Advice Careers and Employment

About the company

  • CEO
    Gillian Guy
  • Founded
    1939
  • Company size
    201 to 500
  • Revenue
    less than £1M (GBP)
  • Industry
    Non-profit & NGO
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Jobs

We were not able to detect your location. You can browse through the 51 job Citizens Advice has to offer

Full-time, Part-time
Debt Caseworker

Hounslow

£28,000 - £32,500 a year

9 hours ago

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Full-time
Welfare Benefits Adviser

Caerphilly

£22,648 a year

15 hours ago

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Full-time
Marketing and Engagement Executive

Halton

£27,000 a year

15 hours ago

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Contract
Making Tax Digital Adviser

Burnley

£15,834 a year

15 hours ago

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Contract
Digital Skills Support Worker

Burnley

£8,294 a year

15 hours ago

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Solicitor

Folkestone

£35,000 - £40,000 a year

15 hours ago

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Trainee Debt Initial Assessor

Luton

£19,500 a year

3 days ago

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Full-time
Support Worker

Home Based

£21,315 a year

3 days ago

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Full-time, Contract
Crawley Borough Council Homeless Prevention & Money Advice Adviser

Crawley

£22,000 - £27,000 a year

3 days ago

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Contract
Admin Manager

Wokingham

£25,000 a year

3 days ago

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Head of Projects

Barnet

£37,000 a year

3 days ago

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Full-time, Contract
Money Advice/Debt Caseworker

Folkestone

£22,000 - £24,000 a year

6 days ago

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Full-time, Part-time
Debt Caseworker (x3)

Waltham Forest

£32,813 a year

8 days ago

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Full-time
Team Leader Advice

Wirral

£26,520 a year

8 days ago

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Full-time
Telephone and Webchat Adviser

Gainsborough

£17,737 - £19,435 a year

13 days ago

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Full-time
Training Supervisor

Woking

7 days ago

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Full-time, Part-time
Senior Administrator (Management Support)

Dewsbury

£23,632 - £25,214 a year

13 days ago

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Full-time
Housing Specialist

Hemel Hempstead

£24,000 - £28,672 a year

9 days ago

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Link Worker (Social Prescribing)

North Lincolnshire

£24,800 a year

8 days ago

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Part-time
Adviser - Food Bank Helpline Trussell Trust

Hammersmith and Fulham

£26,500 - £28,500 a year

14 days ago

View job
There are 51 jobs at Citizens Advice
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Community & Social Service

12 jobs

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Salaries

Salary estimated from 770 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Specialist
£25,980 per year
Press Officer
£3,520 per month
Designer
£37,912 per year

Management

Team Leader
£26,850 per year
Delivery Manager
£42,846 per year
Supervisor
£22,807 per year

Marketing

Public Affairs Specialist
£26,609 per year
Communications Officer
£25,153 per year
Senior Public Affairs Specialist
£37,453 per year

Software Development

Product Owner
£45,727 per year
Ruby Developer
£59,674 per year
Software Test Engineer
£44,320 per year
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Rating overview

Rating is calculated based on 268 reviews and is evolving.

4.4220174.4620184.0620193.6720204.332021

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Work-life balance

Reviews

Customer Service Advisor in Caerphilly
on 17 February 2021
Lovely organisation
I have just passed probation and can honestly say it’s a friendly, welcoming and supportive company to work with. Everyone is supportive and the role itself is easy. I was provided with equipment to work from home due to pandemic and enjoy my job. The pay is good, covers the bills!
Consumer Advisor in Stoke-on-Trent, Staffordshire
on 16 February 2021
caution
During my short time there I found the role more demanding then explained in the interview and the pay doesn't reflect the job at all. Support is there if your face fits and be careful who you speak with as this is normally used against you. Make sure you catch your team leader on their good day otherwise expect an attitude when asking questions. Training was all over the place so of you're happy with scatter brained wobbling you're in the right place. A few of the other girls are stuck up in the office and can feel clicky which to a new starter can feel intimidating.
Telephone Advisor in Newcastle-under-Lyme, Staffordshire
on 2 February 2021
Excellent and supportive place to work
I've worked for the Consumer Advice Bureau in Stoke for four years and in that time the bureau has gone from strength to strength. Our business premises suits our role for the work we do and is a very comfortable environment to work in. All staff are welcoming, supportive and easy going. If there are any issues with work they will lend you their knowledge and experience. If there comes a time when additional support is required our manager is always approachable, understanding and will assist however possible. There may come a time when you feel the pressure but take a few minutes with your colleagues, a bit of banter and a laugh and you'll feel renewed. This i have to say is where the our strength truly lies, it is within our bureau community and with that we help to better all who seek our aid.
Advisor in Stoke-on-Trent, Staffordshire
on 2 February 2021
Good Place to Work
First of all I think the other negative review about the Consumer Service in Stoke is way off the mark. It’s a difficult job in the way you are challenged and you have to use some intelligence to be able to problem solve and find solutions, which means it’s not for everyone. However, the atmosphere is relaxed, everyone is really nice and welcoming and really supportive. Difficult to see the review when it is untrue. Management are great and support us, as well as making sure that everyone is looked after in the middle of a pandemic. I think the place is great overall.
Volunteer Adviser in Hailsham
on 20 January 2021
Great place to learn about your community and help them
I cannot say enough about the good Citizens Advice does for the community at large, it supports local council with Homelessness, debt (council tax and rent arrears on council properties) and acts as a source of information and help to everyone.
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Questions and answers

People have asked 32 questions about working at Citizens Advice. See the answers, explore popular topics and discover unique insights from Citizens Advice employees.

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Interview insights

Insights from 78 Indeed users who have interviewed with Citizens Advice within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Interview questions

They asked about what I could bring to the organisation.

Shared on 16 December 2018

About my commitment to volunteering and about previous experience. I'd worked in Oldham for CAB some years previously so they asked about that experience.

Shared on 20 November 2018

Can you bleed a radiator when your a bit tipsy after a couple of sherries

Shared on 14 March 2018
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