CitySprint
2.7 out of 5 stars.
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CitySprint Employee Reviews

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2.6Work-life balance

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  • Sense of belonging
  • Inclusive work environment
  • Trust in colleagues
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Not enough pay to pay your way

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As above , you’ve got to work more or less non stop and take every job that gets sent to you even if it’s a £5 job for 5-10 mile trip but you only get paid one way so it your pocket that pays for the fuel. Having you own van helps but wear and tare is NOT included in your running costs per job

Pros

None

Cons

You MUST work ALL the hours in a day to make it worth your while
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Very enjoyable

It was very pleasant working conditions were fine I was the only paye on city sprint I contacted out several business park went to Barbican silk street linklaters law company.was there 21 years.

Pros

Near home

Cons

None
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A really bad place to work - Drivers are being exploited!!!

I have been working for Citysprint for 6 months now, the pay is horrendous. I have no idea how anyone can feed their families with the pay. The hours aren't too bad, some long hours but it seems fair.. however the pay is so terrible, when you deduct fuel, you have literally done the job for free. The controllers in the office are horrible people, they definitely will not give you jobs if you upset them. They are rude and selfish, expect drivers to always help them out and work like a dog with no pay and they have no idea that us drivers are working hard, trying to feed our young children. This company is simply exploiting us drivers so the big people can make money.

Pros

You work on your own.

Cons

No pay and unethical people in the office.
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City sprint oxford

I worked at Oxford for a year and before that at CrawleyI was given work most days, if you help them they will help you, had a regular round at Oxford with wickes every day plus Saturdays. Enjoyed every minute of it and would do it again

Pros

If you get regular work great

Cons

Can be long hours, help them and they will help you
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A lot of changes

City sprint are in a bad state and have been for the past 3 years. They’ve found a buyer in DPD but they have been trying to sell for a long time and because of this they have been forcing out staff for a long time. It is not a respectable or nice place to work and whilst the culture was good 3-4 years ago it’s a shadow of its former self now.

Pros

None

Cons

Bad management, poorly run, unappreciated
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Worse company to work for

They promise you good earning money but you get £5 jobs that you have to travel with your own car and their pay is not enough to pay for your petrol never mind anything else they give a job and when you deliver the item they deduct the money from original pay

Pros

None

Cons

Bunch of con people
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Poor management no support

Not enough information provided on collection or delivery addresses, always having to call the office to get more information or help to either find goods to collect or place or person to deliver to.

Pros

None

Cons

Long hours to make your money up
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Waste of time

Don't bother with these lot.Spend the time usefully looking at some other company where you can make some money.They give false promises of high earnings.

Pros

Nothing

Cons

Plenty
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Awful pay

I have worked with this company for over a year. Started off well enough but now I seem to struggle to make ends meat. Far too many dead miles. Avoid at all costs please. You will end up travelling the length of the country for 45p per mile with no return work. If you want to earn even a basic living do not join city sprint. After you pay for your van, tax and insurance you will have little left. They advertise £600-£700 per week average. It is less than half of that mostly

Pros

Very little

Cons

Poor poor pay
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Very up and down regarding work

Started off well very busy and good money but after the pandemic went quiet then started missing days out then very low job rates and the favourites seem to be earning all the money they still advertise you can have regular routes earn between £600-£1000 a week that’s not happening now for a lot of us so be careful if leaving anywhere guaranteeing you regular work

Pros

When busy great

Cons

No work which is getting more frequent and they don’t seem to want to get you any other work
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A great team

I have been working for city sprint for about three weeks at Bristol. I have not stopped. Great professional work ethic from all who work there. Operational staff fantastic.

Pros

Good team

Cons

Haven’t found one
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Very busy and good working condition

I'm loving it at citysprint I always have enough jobs for the day and I have been working with the public and I have been busy with work since the day I started working with the company

Pros

N/a

Cons

Whenever you can
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Fun work place.

Good bunch of drivers once you get to know them.you have your own set routes every day.one in the morning and one in the afternoon to complete.then a delivery route on a Saturday morning. No Sunday working is required so 5 days and a Saturday morning is required of you.

Pros

Able to use van.

Cons

Long hours
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Rates of pay

are nothing like told at application stage, very little work available and when you get it, you work for less than minimum wage. No communication as to work availability

Pros

none

Cons

not much work and low pid
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I've worked at worse places

I worked at Birmingham branch for a couple of years and in that time I did ok for myself, I was lucky to get on one of the regular contracts which kept me fairly busy, without it I had to scrap with others for what was available, the controller's do a fantastic job trying to keep everyone happy and trying to be fair, I was lucky getting the odd backload but to be honest ran back empty, if I was to give a figure on my earnings I would say over 2 years I earned 50k, but expenses had to come out, fuel, van costs and insurance.Would I go back?, probably would because, I've worked at worse places.

Pros

Good team in office.

Cons

If I was to be critical, probably to many drivers.
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It is a good job

There isn't enough work for all the drivers.almost no return work even though they say there is .overall nice people but you will have one brilliant wk then nothing the next.they have a very high turnover of staff due to this.

Pros

Nice people

Cons

When there's work
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It's alright

I did weekday evening deliveries in my own vehicle, there was never too many parcels and the distance wasn't too bad but the problem is that some deliveries were to businesses that were closed for the day before I even started my shift, this wasted valuable time. Also, not everyone was in anyway so you then have to try neighbours who didn't always want to help by taking parcels in. Lack of geographical knowledge was not helpful, I was going places I'd only ever heard of, never been there. Trying to find somewhere to park was a pain as was trying to find some addresses, company satnav or address details not accurate.

Pros

Easy enough work, good pay, only 4 hours per shift

Cons

Can be a wear on your car, poor directions or address info
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Bad experience

No fairness in the distribution of Work loads, and badly paid. They do give the jobs they like to drivers who are close to them or to driver that they do like. The jobs that their preferred drivers don’t want, then they do give them to other drivers
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Self employed courier

Rubbish payControllers calls you to do a job , tell you that you will get a certain pay for the job, then on the invoice, you get less then that.Rude controllers

Pros

Freedom

Cons

Long hours
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Citysprint

They will use you and take advantage of you, pay is absolutely poor, they make you drive like a donkey, sometimes they book you a shift and you relay on it but by the time your reach your pick up location they tell you the job has been cancelled and the don't pay anything, you end up wasting your time and money for nothing. When I say poor, it means really poor!
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Poor company

Poor and bad company to for because the staff and driver relationship wasn't good. They don't know how to talk to drivers. The rate not really good and no good jobs to offer

Pros

Nothing

Cons

Lot
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Overall rating

2.7

Based on 212 reviews
5
31
4
40
3
45
2
21
1
75

Ratings by category

2.6Work/Life Balance
2.4Salary/Benefits
2.2Job security/advancement
2.4Management
2.6Culture

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