CitySprint Employee Reviews
Job Title
All
Location
United Kingdom175 reviews
Ratings by category
Sort by
Found 175 reviews matching the search
See all 192 reviewsIndeed featured review
The most useful review selected by Indeed
There isn't enough work for all the drivers.almost no return work even though they say there is .overall nice people but you will have one brilliant wk then nothing the next.they have a very high turnover of staff due to this.
Pros
Nice people
Cons
When there's work
I have been working for city sprint for about three weeks at Bristol. I have not stopped. Great professional work ethic from all who work there. Operational staff fantastic.
Pros
Good team
Cons
Haven’t found one
I'm loving it at citysprint I always have enough jobs for the day and I have been working with the public and I have been busy with work since the day I started working with the company
Pros
N/a
Cons
Whenever you can
are nothing like told at application stage, very little work available and when you get it, you work for less than minimum wage. No communication as to work availability
Pros
none
Cons
not much work and low pid
I worked at Birmingham branch for a couple of years and in that time I did ok for myself, I was lucky to get on one of the regular contracts which kept me fairly busy, without it I had to scrap with others for what was available, the controller's do a fantastic job trying to keep everyone happy and trying to be fair, I was lucky getting the odd backload but to be honest ran back empty, if I was to give a figure on my earnings I would say over 2 years I earned 50k, but expenses had to come out, fuel, van costs and insurance.Would I go back?, probably would because, I've worked at worse places.
Pros
Good team in office.
Cons
If I was to be critical, probably to many drivers.
I did weekday evening deliveries in my own vehicle, there was never too many parcels and the distance wasn't too bad but the problem is that some deliveries were to businesses that were closed for the day before I even started my shift, this wasted valuable time. Also, not everyone was in anyway so you then have to try neighbours who didn't always want to help by taking parcels in. Lack of geographical knowledge was not helpful, I was going places I'd only ever heard of, never been there. Trying to find somewhere to park was a pain as was trying to find some addresses, company satnav or address details not accurate.
Pros
Easy enough work, good pay, only 4 hours per shift
Cons
Can be a wear on your car, poor directions or address info
No fairness in the distribution of Work loads, and badly paid. They do give the jobs they like to drivers who are close to them or to driver that they do like. The jobs that their preferred drivers don’t want, then they do give them to other drivers
Rubbish payControllers calls you to do a job , tell you that you will get a certain pay for the job, then on the invoice, you get less then that.Rude controllers
Pros
Freedom
Cons
Long hours
They will use you and take advantage of you, pay is absolutely poor, they make you drive like a donkey, sometimes they book you a shift and you relay on it but by the time your reach your pick up location they tell you the job has been cancelled and the don't pay anything, you end up wasting your time and money for nothing. When I say poor, it means really poor!
Poor and bad company to for because the staff and driver relationship wasn't good. They don't know how to talk to drivers. The rate not really good and no good jobs to offer
Pros
Nothing
Cons
Lot
Help us improve!
Is Indeed your favorite place to learn about companies?
My time at Citysprint was great. Atmosphere was great. Very helpful colleagues. We had a great team. We dealt with airlines and passenger's who had lost their luggage.
Awful company , they will not pay for any return journey and they will send you ANYWHERE in the UK Do not join this company if you want to live.They will rob you blind with promises.
Pros
Flexible times
Cons
Wages
Poor management, weak salary,
Bad treatment, the manager is very rude, controls are not well knowledge, they are not even there for your well being.
Pros
none
Cons
Everything
I started as a self employed Courier - insurance costs very high plus van and fuel costs Was told 80p per mile but not true! First day I drove 330 miles, put ÂŁ50 of fuel in the van and drove for 8 hours. Total pay was ÂŁ67.50 LESS ÂŁ24 admin fee so net earned for 8 hours was ÂŁ3.50. I was sent out of area so was entiled to additional payment but they did not tell me that at any point during the recruitment and start up process or when they gave me the job, I was only told after the event when I complained and it was too late. Then waited 3 weeks for my payment. They do not seem to want to retain drivers or care about their own company reputation at all, they are taking advantage of people desparate to work. I do not see how anyone can ever make a living driving for City Sprint!!
Pros
None
Cons
Long hours, stressfull for very little money
Work life balance got less and less as shifts got later and unpaid overtime was just expected. Left exhausted, stressed and demoralised and had 4 managers in 4 years as they kept coming and going because of the conditions. Kept reducing staff when needed the opposite which left those left behind working even harder and longer for no benefit.
Pros
Location
Cons
Poor management, hours
Bad management was not set up to take the best out of the people that are best for the job communication was very poor from the top to bottom could do with all standers to be brought up to date
kind regards
Pros
lots of over time
Cons
Bad management
City Sprint they ask you for all document then send you an email about a video interview and attach a time reminder but what they don't tell you is the reminder is for wrong time then got snotty when you missed it if you like your sanity avoid like the plague.
Pros
None what so ever
Cons
Every thing about the company
They want you to drive for 45p a mile with no pay for return journey,, You will not even be in a position to pay you van finance or insurance... let alone make a wage..
A job where you can earn a good salary if you are willing to work long hours.
Work and life balance needs attention.
Helpful team if you face problem for example if you find yourself without a vehicle due to mechanical problems.
Also flexible with hours if you have childcare commitments.
A good team in the office at plympton
Dreadful company they promise the earth at the interview but you land up losing money with dead mileage all the time. They'll quote you one price for a job then pay you way under that. The only people who make any money are managements pets. You would make more flipping burgers at the local kebab shop. If you value your mental health DO NOT WORK FOR THESE SCUMBAGS. Be warned
My time at the Plymouth branch was excellent
Great bunch of people to work with always ready to help, and take the time to listen to any problems
Always
Pros
Management was always helpful
Cons
None
- Employee reviews