Clintons
Happiness score is 42 out of 100
3.0 out of 5 stars.
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Clintons Employee Reviews for Store Manager

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Job Title
Store Manager19 reviews
Location
United Kingdom19 reviews

Ratings by category

2.9Work-life balance

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Best retail job I've ever had

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The most useful review selected by Indeed
For retail its a nice place to work. Most days are different and theres always things to do. Only down sides I've come across is due to pandemic there is a lack of senior management support. And payrol do make a fair amount of mistakes

Pros

40% discount

Cons

Understaffed Payrol errors
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Challenging but fun

Over the last few years the business has changed and is much more people focused. You’re not an employee number but a person who is valued. No two days are the same and everyday brings new challenges to make your store better. Management are supportive and ready to listen. I’ve worked for different companies but this is the first time I’ve been able to say ‘I love my Job’.
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Insights into Clintons

Based on 29 survey responses
Areas for improvement
  • Fair pay for job
  • Ability to learn new things
  • Energising work tasks

Terrible company to work for

Do not value their staff. Unreasonable expectations. Do not support their stores and do not invest time into their teams development. Salaries based on how good you can negotiate rather than how good a job you can do for them.

Pros

Trading hours (9-5.30)

Cons

Understaffed, underpaid, undervalued, no supportt
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Uncaring Company

Worst company I've worked for. Over worked and under paid. They do NOT care about your mental or physical health. They didn't pay into our pensions for months and only started to when they received warnings of hefty fines. No over time pay, but still expected to do it. I worked 50hr weeks whilst only being paid for 39hrs to make sure all tasks were completed as our district manager threatened us with the sack if we didn't complete said tasks. You would do the work, while they take all the credit

Pros

None

Cons

Honestly, everything!
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It’s a Job

The company needs to invest in a better head office infrastructure. At times there is very little support when needed in important matters.Feedback about what’s going on your store is largely ignored. Clinton’s needs to re evaluate its strategy in buying. Over priced chocolates and expensive stationary do not sell when there is normally a pound shop, B and M or Savers near almost every store. Yet they insist on pushing these. If you’re lucky you work with a good team, if not you really don’t want to be there.Think carefully before applying.

Pros

Not many

Cons

Too many
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6 months wasted

Worked in Chatham as a store manager and it was the worst job of my life. No support from the RM, no staff had to lone work, massive deliveries with no stock room, no staff area, lots of jobs to be done with no staff, and no home life as you will be working late all the time. Salary was poor for what you have to do.

Pros

Nothing

Cons

Everything
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productive and fun place at times

seasonal changes time consuming. Need to have a love for the job valentines, easter, mothers day,fathers day, university ,school leavers , Christmas all peak times expected to work. Deliveries on heap some days unannounced therefore staffing difficulties

Pros

staff discount good

Cons

long hours at peak times
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Not enough support

hard work, low pay and low staffing meaning you are doing stupid amount of hours every week to keep on top of the work load. the team were lovely but they often were not paid enough for the work they did
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Wouldnt reccomend

Terrible place to work not enough backing from higher up and not enough bodies at times to make the company better I would not even contemplate to look at the roles!

Pros

None

Cons

Not enough members of staff
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Just don’t.

- Training - Might as well be non existent. Only found out there was on supervisor knowledge checklist after I’d been there 4 months. I’ve never had a review, even after passing my 3 month mark. - Management - cold hearted, unhelpful, unapproachable. - Salary - You get one! A supervisor barely scrapes over what a regular tm makes though. - If you hate your family and friends, great! The long hours and late nights mean you’ll rarely get to see them anyway! - Workload - You’ll only be a supervisor by name. You’ll be expected to do the job of an assistant manager with none of the perks. Also, forget about delegating tasks because most of your team members do one shift a week and have never been shown how to do anything apart from the basics. Don’t start as supervisor at Clintons, especially in the London stores. You’ll be tired, miserable, stressed, and only have some cheap candles to show for it.

Pros

it’s a job?

Cons

It’s not a good one.
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Avoid

Expectations are unrealistic , over worked under appreciated. Never get a thank you,expected to drop everything for the company. No life once you start at Clinton’s. no progression chances. Never enough hours in the day to realistically manage your store. Expected to do excessive hours.

Pros

None

Cons

Long hours, never appreciated
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Glad to be gone!!!

So I worked in Clintons Chelmsford as a store supervisor, it is the worst job I've ever done. First they gave me a 16 hour contract and I was always doing 20/30 hours a week! Then they would change your shift without telling you then make it out to be your fault. They expect to drop everything to work for them even when your children are ill!!

Pros

Good staff discount

Cons

Bad management/ bad rota changes/ bad company.
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Achievements at Clintons

• Led the team to gain a company award for achieving +14% Average Transaction Value. • Decreasing the store annual deficit from -13% to -10% within 3 months of entering the store. • Bringing the store up to company brand standards after it had been without a manager for 6 months.
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Great team

Hard work, great customers, great team not enough store hours loads of delivery not enough hours in a day to do all the tasks needed no overtime pay but expected to work extra regardless not enough support. Top heavy above managers

Pros

40% discount
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Think twice

Two years with the business and I left feeling completely demoralised and undervalued. Whatever you do is never enough!! Think twice

Pros

Any day away/off

Cons

Not enough space to write it all
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store manager

really enjoy working for clintons everyday is a different day. i have a great team and really enjoy working with the general public
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Diabolical

Never work for this company There is no planning, information hits after the task is meant to be done. Communication is infuriatingly unreliable and LATE! Staffing cuts mean that it is impossible to meet expectations. Service - Delivery - Training - Floor planning - Stockroom - Cash control - rota - Health and Safety - Replenishment all in the 2 hours you are lone working with photos sent from your phone to prove what you have done a day before its due is basically an average day. Nothing that you do will ever be good enough and you will never receive a thank you for any extra time you put in let alone over time or time off leu. It's expected! Good luck on taking any breaks. Lone working is a daily experience and with hours being cut by almost half and targets increasing it is a soul destroying environment. Ask any manager as I don't know 1 that is happy and not looking to move. We are easy to pick out on the shop floor the tierd sallow completion and vacant lost all will to live expression If I could put minus 5 stars I would

Pros

Days Off

Cons

Everything else
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Poor company

Unrealistic time frames, poor upper management, no support, long hours with no thanks or pay

Pros

Nice people in store

Cons

Everything
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monotanous

tedious and repetitive and a lot of wasted product destroyed. moving store around for seasonal changes was really physical hard work and required a lot of planning

Pros

location

Cons

hard work and repetitive
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Overall rating

Based on 264 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
2.9 out of 5 stars for Culture

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