Cliveden House Hotel Employee Reviews
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Really good pay, very hard work
Commis de Rang (Former Employee) - Cliveden, Buckinghamshire - 14 May 2022
Indeed featured review
The most useful review selected by IndeedIf you can handle working 10 hours a day and dealing with the highest class of customers then definitely go for it. The money is lovely as well as the added service charge. Staff are mostly really lovely and supportive and the managers genuinely cared. The job wasn’t for me personally but I can understand why people enjoy working there.
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Stunning Property and magical history
Brasserie Manager (Former Employee) - Taplow - 22 July 2022
During my time at Cliveden we were undergoing a renovation which was great to see a historic building coming more modern but keeping its heritage.The departments i worked for were great and learnt lots. I left due to relocating
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Insights into Cliveden House Hotel
What people like
- Feeling of personal appreciation
- Supportive environment
- Clear sense of purpose
Areas for improvement
- Time and location flexibility
- General feeling of work happiness
- Sense of belonging
Maintenance dept
Painter/decorator & general maintenance (Former Employee) - Taplow - 13 July 2020
I worked here in maintenance /painting ,the building is lovely but I felt like I should have known the ins and outs of the hotel from day 1 ,the maintenance manager was pretty useless and when I complained that I wasnt happy all I got from him was are you leaving or not,the money is rubbish for the unsociable hours worked including christmas and boxing day.i am happier elsewhere now
Pros
Canteen
Cons
Lack of training
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Nice place
Room Attendant (Former Employee) - Taplow - 14 January 2020
I was very impressed with the hotel , nice place and beautiful location not only for work , i will recommend to all friends need the job or going there to have a nice day out
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difficult place for work
Room Attendant (Former Employee) - Taplow - 5 November 2019
Bad place for work, stressful and don't have sraff enough for work, and the management doesn't care with staff, the vision of company is explorer peoples.
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Bardzo dobra atmosfera
Housekeeping (Former Employee) - Buckinghamshire - 26 March 2019
Praca wykonywana w przyjaznej atmosferze.
Pracownicy chętni do wzajemnej pomocy.
Piękna lokalizacja hotelu.
Pros
Darmowe posiłki, możliwość awansu, napiwki
Cons
Ciężka praca fizyczna
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No work organisation
Linen Porter (Former Employee) - Taplow - 7 August 2017
Lack of staff and stock. They did not want to look for new employees, giving more responsibilities for existing workers. You will work as two or more for minimal salary and hear complains from menagement. Company is employing more managers than actual workers which makes it impossible to do all that you have to. They will not respect you neither your work.
Lunch is free but is awful. There can be some days when you will be hungry because food is from yesterday or raw. Not all the time but mostly.
Overtimes are paid not correctly. Employee does not have any information how is it calculated and you can receive 30£ for additional day of work and get charged next month for something called "lieu payment" so they probably do not know how to pay overtimes.
Pros
Free lunch
Cons
Long hours, hard work, lack of staff, working over power, weird bonuses
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fun but under pressure
Duty Manager (Former Employee) - Taplow - 12 June 2017
There is no typical work within hospitality. No day was the same. One day, you may have arrived to the full hotel evacuation. The other you were shouted at by the arrogant guest. The third you had a row with a colleague.
All in all, you are able to meet lots of very interesting people, sometimes of a very high profile. While woking you are part of many parties, weddings, events etc., which are hard work but fun and give you something for you to go by.
Pros
lovely food and parties
Cons
long hours, stressful
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Best place ever to achieve how to give a 5 star customer service.
Hostess (Current Employee) - Taplow - 23 February 2015
A typical day at work consist in:
As soon as you arrive you have to check the daily programme ,check the resevations, try to allocate the guest considering their preference.
When service starts greet the guest,find a perfect table for them , give any information required by the guest.
Every single day you can learn different useful information regarding how to provide an excellent service.
Working as a team is the only way to assure an 100% perfect service.
The hardest part of the job is when is really busy and you have to work under pressure which is very challenging at the same time.
The most enjoyable part is to exceed the guests expectations make their experience unique, which makes you feel very satisfied at the end of the day.
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Interesting and impresive place to work
Bar Manager (Current Employee) - Maidenhead, ENG - 23 March 2014
Good example of improvement
I learnt ways and standards of British Hospitality
Management are great and are doing an amazing efford in putting back this property in to the map and they are doing a great job
My colleagues are professionals and very hard workers
The hardest part of the job are the times of work
The most enjoyable part is the constant contact with guess
Pros
Top Hospitality venue
Cons
Any cons that you might find in hospitality
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Negativa
Elaboración de cóckteles (Former Employee) - Taplow, Inglaterra - 22 January 2014
El ambiente era hostil, no existía el concepto compañerismo y desde Dirección no fomentaban unos valores específicos de convivencia.
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creative and busy
Chef De Parte (Former Employee) - ENG - 3 December 2013
day to day jobs include,preparing mep for service. cooking during service and overlooking subordinates. responsible for overlooking health and hygiene. i started at cliveden as a commis chef and worked my way up. hardest part of my job would have to be quiet periods, i find it hard to be slow paced.
Pros
50 pound per night
Cons
not enough experienced chefs to help me progress
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5 star luxury hotel
sous chef (Current Employee) - berkshire - 3 April 2013
it was good experience but I looking for high quality kitchen with fine food.
Pros
free meals, accomodation also working with partner
Cons
low importance to quality and perfection in kitchen
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Ask a question about working or interviewing at Cliveden House Hotel. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
Questions about Cliveden House Hotel
- What is the dress code at Cliveden House Hotel?2 people answered
- If you were in charge, what would you do to make Cliveden House Hotel a better place to work?One person answered
- Does the hotel offer Staff Accommodation ? And is it within the hotel premises or close by?One person answered
- Does Spa staff get to use the gym facilities out of shift?
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