Coco di Mama Employee Reviews

The team where i work is lovely and i enjoy it even if its not the most secure and i dont get the amount of hours im meant to. we had a few less than good co workers but our manager did help with them :)

Pros

free lunches on shift, discount at zizis

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bad

Hot Chef (Former Employee) - Reading - 8 October 2023

What is the best part of working at the company?free food on shift when you are workingWhat is the most stressful part about working at the company?bad managerial system non flexible hours

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Insights into Coco di Mama

Based on 18 survey responses

What people like

Supportive environment
Ability to learn new things
Clear sense of purpose

Areas for improvement

Sense of belonging
Inclusive work environment
Support from manager

Toxic environment

General Manager (Former Employee) - Berkshire - 5 October 2023

What is the best part of working at the company?Free meals. Good team to work with What is the most stressful part about working at the company?Toxic environment, disrespectful ops What is the work environment and culture like at the company?Toxic, disrespectful This people don’t recognise any hard work or effort you put in, they are very unprofessional and disrespectful to the highest levels What is a typical day like for you at the company?Stressful, to much to do and understaffed

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Good place to work

Supervisor - Assistant Shop Manager (Former Employee) - London - 7 August 2023

Overall a good place to work and good environment. Shame that covid ruined everything . I developed my career at coco di mama very quickly thanks to the astonishing management who trained me very well.

Pros

Good life balance

Cons

None

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Never again

Team Member (Former Employee) - London, Greater London - 7 December 2022

Don’t like the company, managers would expect you to know everything within a week. And as for pay ? Very poor they pay you for the 4 weeks but pay you on the 6th week which is ridiculous. I have been waiting on my pay for 2 months. Avoid company at all cost. Also it’s different rules in each shop. Which would surprise you by the amount of times employees would say “if they ask say….”.

Pros

1 free meal, not allowed water only tap

Cons

Bad management, rude staff members

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Fast paced and fun

GM (Former Employee) - City of London, Greater London - 1 September 2022

If you're willing to work hard and have fun, they're a great employer. Always put your hands up with ideas and you will be listened to. A fab place to work if you hate having nothing to do and enjoy being pushed whilst having fun.

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mahyem

FOH (Former Employee) - London - 10 June 2022

heavily understaffed, long shifts, abusive management, toxic enviroment, worst work experience ever. people in charge does not have idea of what they are doing, they just look like friends that knows each other since forever but with no knowlege whatsoever on how to manage a business.

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Really great place to work

Barista (Former Employee) - London - 8 June 2022

Had a wonderful time working there with some great individuals, they really make you feel part of a team not just in store but across the company too. Great working hours and benefits to working for them too.

Pros

Great hours

Cons

Super fast paced

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Apparently used to be great

Store Manager (Former Employee) - Bank Station - 18 January 2022

I applied to this company as it was recommended to me by a friend, which unfortunately worked there before the founder sold it. All I heard while working here was how the company was so much better before they got bought by a big conglomerate. Depending on management, it could be a good job, but be ware because training is NON EXISTENT. Honestly, would recommend just if you're looking for decent hours, as in hospitality is hard to work for places that close this early.

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Nice company

Kitchen Staff (Former Employee) - London - 14 January 2022

The salary was too low. The job in the kitchen was very easy.The manager was very good person and helped. Good training and skills.Free lunches with amazing food

Pros

Free lunch

Cons

Salary

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Fast pace fun environment

Barista (Former Employee) - London - 23 February 2021

Although I’ve had my issues with team members and some managers at my fist shop. Once they moved me to a couple of their other stores and I’ve never been happier working for a big company. Although you still have the same stress, as they are very careful during their hiring process so the teams are all experienced and fast. Honestly such a nice environment and I would still be working their if it wasn’t for lockdown.

Pros

Like minded team and management

Cons

Long hours

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If you have the need to be undervalued, don't work here.

Team Member (Current Employee) - City of London, Greater London - 17 February 2021

• Outstanding benefits.• Very good in-store team.• Great managers who do not take you for granted.• Possibility of fast tracked career progression...

Pros

Free lunch on your payed break.

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Pessimo ambiente

Kitchen Team Member (Former Employee) - London - 9 January 2021

Ambiente lavorativo stressante e poco motivante!!!

Pros

Staff food

Cons

Direzione

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Crazy requirements and workload for the salary received

General Manager (Former Employee) - London - 2 October 2020

Most of the times i worked very understaffed and i had to put a lot of pressure on the staff i had to be able to achieve the requirements we had from HO and job itself. There was no understanding from the upper management at all, tasks needed to be done at any cost. Labor budgets were just way too little to cope with the situation and most of the times i had to work extra hours to be able to complete my tasks and duties.

Cons

Labor budgets way to little

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Really fun place

Hot chef (Former Employee) - London - 12 September 2020

Been working there for a long time and it's really funny and busy, or it was before the virus.Good coffee and good food, easy going nothing special about the customers.

Pros

Free lunch

Cons

A bit stressed out and not enough money.

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Fun workplace but hard-working

Kitchen Manager (Former Employee) - London - 12 September 2020

Nice place to work.Most likely Monday to Friday.Not so well paid but not so hard .Nice people and very good atmosphere.Very busy and funny place to work

Pros

Free lunches

Cons

Start 5.30

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Fun and competitive

Team Member - Full Time (Current Employee) - London - 30 July 2020

Fun and competitive, with great management staff and great teams. Opportunity to improve your skillset and grow professionally. Opportunities to grow from basic staff to management.

Pros

Free lunches

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A very collaborative and motivational

Kitchen production manager (Current Employee) - London, Greater London - 23 June 2020

All starts with our production plan for the day. I check deliveries and check invoices to see if everything is in order. I organize my team according the daily tasks and goals we need to meet at the end of the day. Managing a team requires patience and leadership skills. But once you create your own culture of working in group it becomes easier. Maintaining standards and quality checks from everyone in the team seems a bit hard but you must insist no matter what cause quality is what makes a business like this differ from others. What I enjoy the most is that it does not feel like work most of the time. I enjoy dealing with new challenges everyday.

Pros

free lunches, vouchers, trainings

Cons

double shifts

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General Manager

General Manager (Former Employee) - London - 26 February 2020

Worked there for 3 years. Got promoted every year until I got the General Manager positions which I regretted. Being general manager at coco is really stressful and tough. 12 hours per day almost every day. No easy to get a well deserved pay rise. I was under £26,500 salary for this position. When other GM were getting minimum £28K. Really unfair.

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Productive and friendly workspace

Actual, Manager (Current Employee) - London - 3 February 2020

Great experience and chance of professional development. I would recommend if looking for a role in hospitality. Chance of progression and training provided.

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Productive and fun work place

Kitcken Manager (Former Employee) - London - 23 January 2020

About the salary it's horrible I use to work extra hours and I did not get paid. Asking so many things you couldn't do. When I left I was waiting for my full payment two weeks in deposit. I spoke with them and they told I haven't any those weeks in.