Happiness score is 55 out of 100
2.8 out of 5 stars.
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Coffee#1 Careers and Employment

Work happiness

Scores based on about 25 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel their work environment is inclusive and respectful of everyone?

About the company

  • CEO
    Bruce Newman - MD
    approve of Bruce Newman - MD's performance
  • Company size
    501 to 1,000
  • Industry
    Restaurants & Food Service
  • Link
    Coffee#1 website
Learn more


Browse jobs by category

Food Preparation & Service

97 jobs


Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 93 reviews and is evolving.



Barista in Do not wish to say
on 26 April 2022
More like a care home
although coffee #1 provides amazing coffee and in my experience i have had an excellent store manager, most of the baristas feel forgotten from the head office. When we find out the companies profits in comparison to our pay, it hurts. Store manager has a lot on there plate and is not compensated for it, they are only on the salary of the average assistant manager. Working at coffee #1 with an amazing team does motivate you, but half the time you feel like a carer, looking after the elderly and having to deal with people get funny because of their mistakes. Never had a problem with serving young people, however all the coffin dodgers seem to feel like they need to belittle you. We do not get paid enough for what we do.
Barista in Rather not say
on 15 May 2022
No appreciation
Over worked no thanks no extra pay no support with rude customers always short staffed AM do not respond to phone calls or emails but happy to put you down if something has not been done right even if you have had not the appropriate training or response from asking a question
Store Manager in Bristol
on 7 May 2022
There’s just far too much to put here that is currently wrong. Upper management need to take a serious look at what they’re doing because there is a insanely high turnover for staff. At all store levels. Wouldn’t bother, waste of time. If you want to destroy your mental health and have no life while being paid poorly then this is the company for you.
Store Manager in United Kingdom
on 28 April 2022
Unsustainable long term.
You sign away all your rights in the contract. Extra hours worked will be at no expense to the company. So basically you'll work any overtime for free. Half hour break in a 9-10 hour shift. No matter how hard you work, they will expect you to make more money.
Barista in Bridgwater
on 24 April 2022
Fast paced but fun
Although I have not worked here for a few years, I remember it as a fast paced but fun environment. I enjoyed the interactions with customers and worked with a supportive team.

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Questions and answers

People have asked 32 questions about working at Coffee#1. See the answers, explore popular topics and discover unique insights from Coffee#1 employees.

See questions about:

  • Interviews
  • Working Culture
  • Benefits
  • Working Environment
  • Working Hours
  • Salaries
  • Dress Code
  • Hiring Process
  • Hiring Age
  • CEO
  • Company Future
  • Job Opportunities
  • Part Time Jobs
  • Promotion
  • Work from Home

Interview insights

Insights from 145 Indeed users who have interviewed with Coffee#1 within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

This depends on what level the job you are applying for is... The higher the role, the harder the interview process will be. Baristas can expect questions based around employment history, if they have any previous experience or if they have visited any Coffee#1 stores before. One of the main things an interviewer will look out for will be a level of passion or enthusiasm coming from the person being interviewed.

Shared on 19 February 2022

Hourly rate Home life/ work life balance Support and training

Shared on 8 May 2019

What do you feel you could bring to the team? how did you hear about this job? you will be given a scenario to answer also.

Shared on 5 September 2017

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