Barista/Waitress in Taunton, Somerset
Fast-paced workplace with (depending on your team) a nice atmosphere. However, management is very questionable.
A busy, rewarding job with good opportunities to learn the skill of coffee making, including a mandatory barista course. Management is good in terms of finances - everything is on the books and official - but there is a certain level of unpredictability in day-to-day treatment of issues towards staff. I joined as one of many young baristas, and quickly found the store manager of my branch to be extremely inappropriate towards myself and others, and we made steps to remove him. In this process I encountered a huge amount of corruption in the management of the chain, eventually leading to his friendly coworkers protecting him, and allowing him to move companies into a position where he can repeat that same inappropriate behaviour. He was then replaced by a close friend of his, who has begun the same behaviour. My advice to anyone considering this role is know your rights. Do not do more than your contract demands of you without also asking for the appropriate pay level. Be wary of their "family environment" ethos - you are an employee and you don't have to take any disrespect in fear of upsetting the "team loyalty". And finally, if you end up working there, call out any corrupt management you see from day 1, and don't be afraid to go over heads.
Coffee1 work place
When I first joined coffee#1 I was very excited and passionate person and upbeat attitude, but I found as time went by that I was not valued as a team member not any of these manager's were greatful there are just very rude and don't stick up for staff when needed was never told when things changed in the way you do them so massive lack of communication. A lot of two faced people & backstabbing which is not appropriate in work place and being treated like rubbish lowers confidence. Did not feel.i could go to management as they didn't seem to care just wanted someone to blame. Plus company seems very unfair even though some men are managers seems to be a theme unless your a woman you won't progress or if your face doesn't fit and have your own mind then you won't progress so my experience at working at coffee#1 was not good and staff members are not trust worthy either
Such a fun workspace but can take time to get used to. They provide a lot of training and help when needed. Management can take long to get back to u but otherwise good.
Manager in Bristol, Bristol
Great company with a family feel to it
Great company with great ambition to grow. Although a large company you still have the empowerment to make things more personal. The teams are great to work with, everyone very friendly and helpful.
Barista in Bath, Somerset
Overworked and underpaid
The higher management have little respect for the store level staff, the shifts are long and tiring. They have an extremely high barista turn over, and seemingly little interest in talking to the baristas to understand why this might be. The rate of pay is hardly above minimum wage for a role which you are on your feet all day, and pushed to excel in customer service and cleanliness standards by higher management, who seem to have forgotten what it's like to work a 40 hr week on your feet, in a fast paced and ever changing environment.