Colten Care Employee Reviews

Positives: Weekly pay, Some co-workers, Some residents, Paid breaks. Negative: Nobody care about how hard you work and how much value you bring in the company, you are just a number on the paper and nothing more.

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Just okay

Health Care Assistant (Former Employee) - Brockenhurst, Hampshire - 13 November 2023

Very high staff turnover. Management needs reassessing greatly and most staff members are highly unapproachable and rude. Pros are the pay and free meals.

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Insights into Colten Care

Based on 71 survey responses

What people like

Feeling of personal appreciation
Time and location flexibility
Clear sense of purpose

Autocratic and micromanaging , best avoided

RGN Nurse (Former Employee) - Hampshire - 28 October 2023

I should have listened to former staff, however I gave them a try to make my own mind up.The care staff work very hard and are lovely and caring to the residents. Unfortunately there is a but, the nurses are micromanaged and it is extremely evident there is a toxic blame culture.There is no genuine interest or care in how the nurses are feeling in their job, clinical leads/ management very autocratic in their style.They are not interested in hearing any concerns that you may have., because (they don’t exist and you are exaggerating) That for me was particularly eye opening and concerning. I would be very careful if stepping over to work for this company if you have a PIN number to protect.

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Official response from Colten Care

10 November 2023

Thank you for the recognition of the hard work of our care teams, and we’re sorry to hear how you feel. We work hard to ensure all our staff feel valued for the amazing care they give to our residents. We recently hosted another Colten Clinical Excellence Workshop, open to all Colten Care nurses to recognise the hard work each nurse undertakes and to support our embedded culture of continual learning and development. We had more than 1,200 years of nurse experience in the room and the feeling was hugely positive. Nurses expressed how they felt valued, listened to and recognised for the work they do, supported by the extended management teams. It is a shame you could not have been part of the day, but we wish you all the best for the future.

Care companion volunteering opportunity

Carer/Companion (Former Employee) - Lymington, Hampshire - 23 October 2023

Court Lodge Care Home is an amazing place to work! The supportive team and positive atmosphere make it an exceptionally rewarding and fulfilling experience.

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Friendly home

Hca (Former Employee) - Fernhill - 11 October 2023

A well run home and opportunity to progress. Generally there's good team work. Forward thinking in dementia care and the training was realistic and refreshing

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Productive and fun workplace

Weekend Kitchen Assistant (Former Employee) - Bournemouth - 30 September 2023

What is the best part of working at the company?Excellent supporting team, pleasant work environment, nice co-workers, understanding managersWhat is the most stressful part about working at the company?Time pressure, a lot to be done in a short time, but it is all well-organized.What is the work environment and culture like at the company?Friendly, open, and acceptive. You may feel comfortable even under pressure.What is a typical day like for you at the company?There is a particular schedule for the tasks, so when the time comes you are busy, then you can have a short break. Then another regular job comes and you are active again.

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Ok to work

HCA (Current Employee) - Dorset - 5 July 2023

Nice colleagues, free lunches, management could be more responsive, more willing to solve problems. Overall, ok to work, induction academy is good. Unfortunately, reality is different.

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Stunning Home, Great Residents & Team

Senior Carer (Current Employee) - Poole, Dorset - 22 June 2023

Love working here. Home is 1st class. Residents are lovely and team supportive of one another. Managers listen and are fair and follow company values. Top home, top company.

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Very very poor place to work for at canford chase in poole

Health Care Assistant (HCA) (Former Employee) - Poole, Dorset - 21 June 2023

Management extremely poor. No help, hear advice from staff but no changes. Bullying! Culture problem against others! No progression just lies. Poor!!!

Pros

Non

Cons

Everything’s poor

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Productive, great team work.

Senior Care Assistant (Former Employee) - West Moors - 10 June 2023

Brookview is a brilliant nursing home, always learning new skills. Each day is different and the team always pulled together. The hardest part of the job was staffing levels at times.

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Jobs at Colten Care

Night Senior Care Assistant

Toxic blame culture

Senior Nurse (Former Employee) - Dorset/Hampshire - 29 May 2023

Hard working staff reduced to tears often. Very little transparency of expectations. Training poor, overlooked or just no time with immediate managers. Huge concerns regarding drug storage. I left due to poor management and the blame culture. Much room for improvement in all areas.

Pros

Non

Cons

See above

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Supportive management

HCA (Current Employee) - Lymington, Hampshire - 22 March 2023

I start next week and so far the reception I have received from the moment I applied for the position up until now has been very positive. They have been supportive through out and I feel appreciated.

Pros

Free lunches

Cons

No comment atm

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Physically demanding but good manager.

Waitress (Former Employee) - Lymington, Hampshire - 16 March 2023

It was a physically demanding job but the manager was pro-active, good at solving problems and approachable. The company offered training program relevant to my role to ensure policies and procedures were adhered to.Most of the staff team were friendly and helpful to work alongside. My job role was faced paced and at times stressful if we were short staffed and the communication between departments wasn't great, other than that I enjoyed my time working for the company.

Pros

Free meal on duty and uniform

Cons

Long hours, physically demanding.

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Productive and Fun Atmosphere

Recruitment Advisor (Current Employee) - Colten House, Ringwood - 15 March 2023

I have been working at Colten Care in their support centre, Colten House for around a year and a half. It is a great place to work with a collaborative, fun and professional environment. There are great development opportunities available through the Learning and Developing team.The office is a lovely space to work in and I always feel I have the right tools to work to the best of my ability. This is a great place to work and I always come home feeling like I’ve made a positive difference.

Pros

Lovely office space, great team, good company benefits

Cons

None!

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Friendly environment and modern office

Recruitment (Current Employee) - Ringwood, Hampshire - 15 March 2023

A great team of people where support is always available. Nice to be able to make a real difference and feel valued along the way. The work space is great and very modern!

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Friendly and comfortable environment

Health Care Assistant (Current Employee) - Sherborne, Dorset - 22 February 2023

I am very happy to be an Colton care employee. I got very flexible hours and shifts. They provided an outstanding induction to me. That makes me more knowledgeable about my work and how to care the residents and how look after my job. I was very exited to work in Colton care home after my induction.

Pros

Free lunch and stand home

Cons

Long hours

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Fun and interesting exiting.

Health Care Assistant (Current Employee) - Salisbury, Wiltshire - 22 February 2023

I am really so happy excited and it was what I expected. The training is very good and helpful. I will try my best to do. Colten care home staff is really helpful and step up to helping everystep. Thank you 😊

Pros

It was really nice . Thank you

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Great training

Housekeeping Supervisor (Current Employee) - Fernhill - 22 February 2023

I haven't started in my home yet but the training has been very informative and helpful, I am very much looking forward to starting in my new position

Pros

Paid breaks

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Very friendly, kind and welcoming

Health Care Assistant (Current Employee) - New Milton, Hampshire - 22 February 2023

I haven’t actually started my job but i did this survey based off of the training i have had thus far. It is very enjoyable and very interactive which i wasn’t expecting! I was expecting to be talked to for hours however i was very wrong. The 10 of us all engaged with each other during activities and practical demonstration.

Pros

Free lunches

Cons

Nothing!

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Not good anymore

Health Care Assistant (Current Employee) - Brockenhurst, Hampshire - 21 February 2023

A beautiful place to work - right in the center of New Forest Park. The salary is very very poor- 10 pounds per hr. only. The housekeeping, and HCA staff are wonderful. They work do hard, and earn poor salary. Two more objections can be made- the nurses who are very rude, haughty and always have to have the last word. The second objection is that they employs mainly employees from one nation. Other employees don't like it at all.

Pros

Free lunches

Cons

Very long hours, poor salary, rude nurses

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Worse every year

Health Care Assistant (Former Employee) - Brockenhurst, Hampshire - 6 February 2023

I have mixed feelings about this place. More and more people complain about how they are treated by nurses, poor salary and that recently more and more people of a CERTAIN nationality are employed there. If you are of this nationality, it makes the recruitment process much easier. Unfortunately, this does not help the communication between employees... it only helps those who speak their language. Squeezing in new employees and cutting the hours of those who work here longer. You no longer have the chance to work overtime unless you are of THAT nationality. Sad