Kitchen Assistant in Poole, Dorset
It was ok
I was bank so shifts sometimes didn't really come to me, usually when I needed them most ironically. That aside, the team was great and I got on with everyone there. Had I been able to commit to a contract that wasn't zero hours I think my experience would have been better as I often missed out on stuff when there wasn't shifts for a few weeks etc.
Senior Registered Nurse in Christchurch, Dorset
Stressful, fast pace, lots of paperwork, very task focused
The company is very corporate and doesn't offer a good standard of care to the residents due to staff shortages. Very task focused and lots of paperwork to complete
Health Care Assistant in Winchester, Hampshire
Less about the money and more about the residents needs
At Catherine’s has the chance to be a fantastic place to work and for residents to live, if only management would stop focusing solely on the budget and consider the residents needs. Staff are expected to care for too many residents by themselves including residents assessed to be a double care expected to be cared for 12 hours by just one care worker putting both the care worker and resident at risk. Not enough staff to assist with feeding residents resulting in many missing whole meals. Care staff are getting burnt out, making mistakes and causing incidents and accidents to themselves. The stress the staff are under is having a negative effect on the behaviour of the residents causing lots of anxiety and agitation.Continence care products are continually running out and management lock away any spares resulting in residents having to use products not suitable for their needs or not the right product they have been assessed for.Equipment is constantly failing leaving residents vulnerable, including a poor lady stranded in the air in a hoist while the care staff ran round desperately looking for a working battery.Training is pitiful, to be classed as a specialist dementia care home I have not received any additional dementia training/Information above what I have received in more generic care home trainings.
Care Worker in Lymington, Hampshire
The company focuses on money, not employees. They cut the wages of those with the lowest earnings. The home managements do not have the respect of employees. Stress and screams on the agenda. They lie and cheat to keep positions. Very lazy. Great staff and residents. Stay away from this place and company.
Productive and caring
Three or so years ago I worked as a contractor on all Colton sites working on their fire alarm systems. As an external contractor a saw not only front of house but behind the scenes and was very impressed with the level of care and general helpfulness of all members of staff between themselves and clients.. I've never seen any other care home take quite as much care, organise stay in or go out activities and generally genuinely care. When I get to a stage in my life I'd love you move into one. Again as an outsider this is a totally impartial review and hope it helps people make the correct decision for close members of family in the future.