Commvault
3.7 out of 5 stars.
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Commvault Management reviews

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-Typical days are very busy. Starting early from 7am, the volume of work is constant all day. Engaging with multiple customers throughout the world, investigating and fixing complex backup issues -Most training is on the job through experience. The product is constantly evolving. Learning is specific to your own support area (Server, Media Management, Client, Unix/DB, Messaging) -Management are proactive and approachable. They reward hard work. -The workplace culture is very stats driven. As a support centre supervisors push to reduce the time to close cases and the increase the closure rate. -Learning the product itself is the hardest part of the job. The documentation available online does not go in depth on how the product works. You need to build relationships with colleagues and actively do your own research to acquire knowledge. -Positive customer feedback is the most rewarding part of the job. You often spend hours helping fix a technical issue. Getting great feedback from the end customer makes it worthwhile.
Pros
Excellent Salary
Cons
Early start and long days
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I don't recommend working at Commvault. Company is losing its position in the market, management team doesn't care about team member commission. Lead generation team manager is not honest about incoming changes. Lead generation team manager ideas doesnt allow any team member to bring new ideas to the team. He sees him self as only the one who unde in this world
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Excellent workplace Good workplace culture Learned a lot on database UK & EU candidate search Productive and excellent work place Good Team Cooperative Management Excellent Business environment
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great pay and fantastic people. Management are always happy to help and make time for junior members, therefore you ca always learn a lot. Can get very busy towards the end of quarters.
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This is a business in severe distress. It has never recovered from the breakdown of the Dell alliance. It has a very poor channel and morale within the organisation is extremely low.
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