Compass Group
Happiness score is 53 out of 100
3.2 out of 5 stars.
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Compass Group Employee Reviews

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United Kingdom1,904 reviews

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3.2Work-life balance

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Company keep you up to date with the training. Online pay slips, perks at work scheme is a bonus. Saddly no much of a pay rise working there for over 4 years and no sick pay.


Free meals


Evening shifts
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really bad atmosphire

management very poor, work mates great terrible conditions no porters room we had to sit in corridor with no windows waiting to get our jobs. the best part of the job was helping the patients
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Insights into Compass Group

Based on 475 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Trust in colleagues

Not a good place to work

Poor management who never listen to anything you have to say. really low rate of pay. Standards were it suits them. Staff get treated differently depending on who you are
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Easy job with friendly customer.

Started working here with high hopes, however the job slowly went downhill. company refused to hire more staff to meet with demand of customers. endless occasions when the scanner would scan any items due to the barcodes. management did nothing about this.


friendly customers


unpaid break, pay for own food, bad management
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I would recommend you don't work for this company they care more about making money then they do of taking care of there staff. I worked as a cleaner for 7 months it was horrible run you ragged with hardly any staff on shift and a million things to clean. The management is chaos lucky if you see your manger. The wage is terrible for all the work they make you do the rota is done on a weekly basis so good luck tyna book anything on you days off cause you won't know what days your off I would avoid this place all together
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Managers do not have a clue what they are doing. Contact hr and they tell you to speak to manager yet managers never answer their phone to you. Pay was never the same each month yet hours didn't change
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Nice clean place to work

I enjoyed my time at the contract with Compass, the staff were very nice and helpful, my only concern was there was too much work for the amount of time allowed, I had to leave due to health problems.


Health care schemes


Not enough time to complete the work
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So profoundly disappointing

Had to leave my job after a year because I was not supported when wanting to better my self through studying. Have been given half support for my 100% involvement and effort through very difficult circumstances. Been bullied and management asked me to “put up with it” as they can’t give me the support needed. But when I asked for support, I was told bluntly NOSo, very unprofessional and non supportive. Working for Compass, you’re on your own. Management is in only delegating without any knowledge whatsoever…




Badly managed
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Poor management

So much nepotism in the company. If you are related or friends of managment then you will be fine. Managment offer no help or support to the staff that work so hard to line the shareholders pockets.
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Good company

I’m happy with them and working with them since quite long and I have no complaint no wages issue,provide stuff on time very cooperative management etc
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Fun busy work place

Good employee.....invests in people and their progression. Fast paced and busy environment. Every day is different and a new challenge. Really enjoy working here
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Awful company, poor management, no respect

No respect to staff, poor pay and working conditions. Management always threating to replace us with agency. Absolutely no perks to work for Compass Group.
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Unorganized mayehm

Lazy workers not doing anything,management don't care..then because the client complain about jobs not getting done..swap everyone around so the slackers get easy jobs and the workers get the slackers jobs..favoritism at its finest..I'm out there
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Low wages no development only there to profit bonuses for directors etc

Poor management- have no interest in the staff and well-being. Have worked for the company for 8 years and sadly my pay has gone down 20% so now paid min wage.
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Not worth it

Been there several months as a KP and tbh I glad I left as they want you to do your job plus other peoples😡 but you only get paid for yours. Plus if they don't have staff they want you to stay late. Don't get me started on clock in, If you clock in 5mins early you won't get paid or clock out 5 mins early. was not appreciated at all for what I did there. Toxic environment. If you value your mental health don't apply.


Made some friends


No family life, don't pay overtime, don't care about mental health
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Easy Going, Always knew what I was doing and your not expected to do the impossible

Pay is okay for the work required although most companies pay a slightly higher wage. Good for flexibility, friendly management and teamwork. The area managers seem to change consistently


Flexible, Easy Going, relaxed environment


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Good job for extra money

I took this as a second job for weekends. Allowed me to get some extra money Flexible, you can choose which shifts and venues you want to work in.Lot of students working there, I made some good friends.


Flexible, decent pay, could see some events for free


No breaks, no time for lunch
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Productive and fast paced

At compass I worked various roles from shop floor to management and it was all a great learning experience and opportunities to gain qualifications as well as friends and life skills
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The staff and management are exceptional. Nearly all are super friendly, supportive and inclusive of everyone.

It started out as an amazing job (late shift), with educational classes, reviews and support talks. But some years later I find the extra work tasks being added to the already busy schedule is crippling and some tasks are not being completed on every shift. Tasks are being inspected weekly and rated by NHS inspector. The pressure to complete and keep up to the standards is hard. Not every area has the same tasks or level of cleanliness so you can swap your area, shift and duties. So I still love my job, the level of difficulty is low but you have to be fast to get all the tasks done on time. The management team are brilliant! and approachable. Loos, staff kitchens and water machines everywhere. Parking is great. But the staff atmosphere and friendliness are the best I've ever come across
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Good place to work

Good place to work you learn a lot and can progress further if you wish to. Pay is monthly you have training courses which you can do if wish to apart from the the mandatory ones
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Like the work just having to work with agency security can be painful

Because of staff storages we have to use agency staff on nights. It amazes me how they are employed as most times they do not want to work and can't even stay awake on an eight hour shift
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Overall rating

Based on 8,715 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.0 out of 5 stars for Culture

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