Complete Care
3.2 out of 5 stars.
Get weekly updates, new jobs, and reviews

Complete Care Employee Reviews for Care Assistant

Review this company
Job Title
Care Assistant9 reviews
United Kingdom9 reviews

Ratings by category

3.1Work-life balance

Sort by

Found 9 reviews matching the searchSee all 107 reviews

A place to work

Indeed featured review

The most useful review selected by Indeed
I worked for the company in the clients own home .She didnt want very much involvement with the company other than a carer being provided. I had a manager on call at all times,if I needed him. My job involved the personal hygiene of the client and making of meals when required.Transferring the client from bed to wheelchair. Making the client as comfortable as possible.




Was this review helpful?

Rubbish management

Management don’t help staff or protect them in a stressful situation overworked and underpaid always phoning you up increased workload leaving you to do 24 hr shift threatening you with your job




Was this review helpful?


Don't care about their staff or Clients poor company all around would not recommend them in any way whatsoever,they will give you the impression they care but you will soon learn they don't
Was this review helpful?

supportive management

good place to work. I worked 2 different complex care packages, families can be challenging and that is when you need your manager to support you. Complete care managers and nurses are very supportive, training is never ends which is good. Nurses makes regular visits to work and keep checking your skills I learned so much in this company.
Was this review helpful?

Official response from Complete Care

12 December 2019
Hello, thank you so much for the wonderful feedback. Our Operations Managers and Nurses work extremely hard to support staff, so it's brilliant to see this has been noticed. We're so pleased you gained a lot when working with us. If you'd like to return, don't hesitate to contact our recruitment team. Many thanks,Complete Care

Great place to work!

After a change in the management team Complete Care is a great place to work. Though it is very fast paced and busy there is a great team work ethic. Communication has improved massively and I would highly recommend Complete Care to anyone looking for a career in Complex Care


great team to work with very supportive and knowledgable


long hours but at least the working week is done in 3 shifts so more work life balance
Was this review helpful?

Official response from Complete Care

5 December 2019
Thank you for your feedback, we really appreciate it. At Complete, we’re proud of the care we provide and the support we give to our staff. We're so pleased that you’re happy to be part of the Complete Care family.Many thanks, Complete Care

Rate your recent company

Share your experience to help others

at times

not much to say just two face ,and act like them better than others. they are not friendly. users only nice when they need covering. they back bit. I wasn't happy health and safety was a concern, some workers was nasty. rush rush.




Was this review helpful?


Working every hours God sends, putting yourself out to do above and beyond, it wasn't enough. Management didn't listen and often blamed lower ranked staff for their mistakes. Going on maternity, my regular client was taken off me, and they wished to send me all over UK due to me driving. Then after returning from maternity, they offered me live ins up Scotland etc and expected me to leave my baby behind for weeks on end. Forced redundancy
Was this review helpful?

ignore complaints or requests

terrible company, hours fluctuate like a metronome. inconsistent, ignored complaints and requests. three and four hour gaps, don't stick to your contracted hours.
Was this review helpful?

professional work place

Beginning of the shift rough plan for the duration is made (for myself and my pair of hands), even though i'm fully expecting to be quite flexible in accordance to condition changes-most important tasks are completed regardless. All activities are written down, so little room left for mistakes. advice is always at hand (good management. Knowing what i'm doing at work is most enjoyable part of job for me.


support from people surrounding me


prolonged stress
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Complete Care. Our community is ready to answer.Ask a Question

Overall rating


Based on 107 reviews

Ratings by category

Work/Life Balance
Job security/advancement

Compare Complete Care with

  • Companies
  • Complete Care
  • Employee reviews
  • Care Assistant